Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

trying to sync or login to firefox on android

  • 7 件の返信
  • 1 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: Paul

macandsandy
macandsandy
more options

Trying to sync firefox on android with desktop firefox. 1. when I go to https://firefox.com/pair the scan code does not appear 2. when I try to login using email address ON ANDROID firefox - I'm not able to type anything - i.e. the android texting keyboard does not appear.

Signed Frustrated android user Sandy

Trying to sync firefox on android with desktop firefox. 1. when I go to https://firefox.com/pair the scan code does not appear 2. when I try to login using email address ON ANDROID firefox - I'm not able to type anything - i.e. the android texting keyboard does not appear. Signed Frustrated android user Sandy

すべての返信 (7)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Are you signed into your Firefox account in Firefox on your desktop?

macandsandy
macandsandy 質問者
more options

yes I am signed into my Firefox account on my laptop/desktop. Any other suggestions?? :-)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Do you have any add-ons installed on the desktop copy of Firefox?

macandsandy
macandsandy 質問者
more options

Seburo, Just two enabled add ons: Facebook container and Manuals Library Search Sandy

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Can you try disabling those add-ons and trying again?

macandsandy
macandsandy 質問者
more options

I did but same problem. Thanks for trying.....I'll try again after some I have some time to think about it.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Ok, no problem, still keen to help here but I am not sure what could be happening.