Thunderbird Community Forum

My bank acct was hacked and it was suggested that we have our computer "cleaned out". Did so via geek squad at BestBuy. Now my husbands email is no longer! Unfortunately he does not know his password and its not saved anywhere. It is info@dennistownsend.com and he has had it for many years through Thunderbird. The tech that came to the could not help at all. I tried to get a new email but it kept wanting to send info to hos email. Daaa he can't access it!! Can we set up a new email using the same address or similar. We are seniors and both computer illiterate so need help... please hecis devastated!

Emails have stopped coming in to in box. Email works OK on Iphone with Gmail. When I send from account I get this message.

"Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-petermillward441@gmail.com."

Peter Millward

These are crucial to our business. The folder view is set to all. Is there any way to reclaim these crucial folders? The profile shows today's date. it is large: 14.8 gb (x6f2tzy6.default-release) I have been using thunderbird for years and I'm a devoted user, integrating it with MS365. I do not like Outlook at all. Thoughts on how to retrieve the folders?

Dear Support,

After setting up a new laptop, I have tried to use Thunderbird to download the entire contents of my GMail inbox. When I'm logged into GMail via my Firefox browser, I can see 62,635 messages dating all the way back to July 2008. I installed Thunderbird and created a profile to access my GMail inbox via POP3. Then I set Thunderbird to download new messages. After a few hours, Thunderbird has downloaded 23,485 messages dating back to December 23, 2022. How do I get Thunderbird to retrieve the remaining roughly 40,000 messages all the way back to the first message from August 15, 2008? Can Thunderbird also retrieve messages from GMails Spam folder and drafts folder?

Best regards from Denmark,

Eric

I have 10 email accounts in my Thunderbird 115.12.2 (64-bit) and I am using Microsoft Windows 10 Pro and all my sent, draft, archives and templates are going into a different folder. I want them to go into the folder from which the email was sent but they are all going into the email tinakeeling@att.net.

I have changed it to reflect the correct folder but then a few days later and every time I restart Thunderbird the program changes the folders back to tinakeeling@att.net

I have even unchecked the box "place a copy in" and when Thunderbird is restarted it reverts back.

What can I do to fix this issue?

See attached picture of what I am talking about

Hi

I tried several ways of solving this problem and none of them was successful. What I want is to mark messges as read if I actualy read the.

Thank you

I have TB 115.13.0 (32bit) In the past when I start TB, junk mail has always showed up as TB loaded new messages (with the red flame) and then were sent to the Junk Folder. Now they just stay in the Inbox with the red flame beside them and I have to manually send them to Junk Folder. What's wrong?

Hi,

I installed thunderbird in a new computer via flatpak. The computer is running PopOS 22.04 and the current Thunderbird version is 128.0esr.

I don't know if this happened after the last update from 127 to 128 or was like this before, but on the compose window all the menus and buttons on the top row are completeley invisible, white on white (if I hover over them, then they are slightly visible). See the first 2 images.

The main window is OK and everything is readable (see 3rd image).

I don't know how to change these colors.

Any help will be appreciated.

I have installed Thunderbird on a new computer but can't transfer the data. I have followed the Mozilla instructions several times to go to help etc and cut and paste files. About 600 files are transferred but when I open the new Thunderbird there are only recent emails and no contacts. Any help?

bold textHi I have somehow lost my Trash folder and my Spam folder and need help geeting them back, I do not care what was in them, I just need a place to put my trash and be able to look at it? Thanks

Hi, since yesterday I get the following error message when trying to send e-mails:

Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

I tried other options in account settings, I kicked the email out and added it again, restarted thunderbird and my computer.

I also checked the settings of my provider (Strato) and everything is correct and worked for years prior to yesterday.

Is there any solution to this yet?

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

Microsoft sent me this: Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

Will Thunderbird continue to link me to Outlook? If so, how?

Thank you.

Hi all,

Please can you assist me. I have just started using Thunderbird for my new business email address, in order to access my emails. I notice that the inbox will empty itself after I have read the emails/close the application. I've looked in all the other folders, archived etc, toggled the read/unread options etc but no luck.

Any help would be greatly appreciated!

I came to Thunderbird because I have been using an email server - btinternet - for many years and it has become clogged with a backlog of emails many of which were not opened and remain so. I would like to retain my email address, John.romm@btinternet.com, it is a vitally important one for my work. But I would ike to use and manage it Thunderbird which is already working well for me. However, it is important to do both of two things. First, I need to bulk delete all unopened emails - some 160,000 of them. And second, I would like to construct filters to keep a wide range of incoming emails out of my inbox. Please help!