Firefox Community Forum

The update alert had a "download" option which I clicked - no warning or info... Later, after probably (?) applying the current update, I remembered the saved download file and executed it, as I thought I was supposed too (why else suggest I download it?) It seems to have guided me thru an initial installation, with no warning that I might be wiping out my finely working 10-year working version of Mozilla. I could have stopped along the way (maybe?) as it wanted me to "Complete Installation" but I drove on, fearing since I'd already installed it, it was to late to back out. Felt trapped and in fact now have a very different looking (uglier) Mozilla than I was familiar with, and have lost all of my old Bookmarks! There was no warning to save the old once first to later re-install. Basically the install from the downloaded file should have noticed that I already had Mozilla installed and warned me about proceeding, but it did not! Grrrrr! That's my complaint!

Oh, doing this on an HP laptop, Windows 10 with purchased extension of Windows 10 support...

What is best way to transfer my Firefox acct from Win 10 computer to Win 11 on new computer? Please give detailed, step-by-step instructions. I am not tech savvy and have no tech help. Thank you. Tasha

Здравствуйте, у меня звуки из браузера перестали воспроизводиться сначала на 1 мониторе(со 2го воспроизводились), а затем и со 2го. Остальные приложения выводят звук исправно. Что делать? Спасибо

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

I am trying to create a backup of FireFox for moving from a Windows 10 machine to a new Windows 11 machine. The instructions for creating a backup don't make any sense.

--- Click the main menu, and go to Settings. Select Sync. Scroll down to Backup, and click Manage backup. Choose the location to save the backup file. ---

When I click the Main Menu, go to Settings, Select Sync, there is no Backup listed. If I search for the term "Backup", this is the result: "Sorry! There are no results in Settings for “backup”. Need help? Visit Firefox Support".

Syncing is on, so I am assuming that FireFox is being backup?? Or am I missing something somewhere?

The wrong password shows when I try to log into dws.com. The password that shows is 0606945495. I have gone to passwords in the browser and the correct password is shown, yet the wrong password still is shown.

Hello! :) Instead of normal letters (in English), normal font (in English), I'm getting Symbols & Shapes where words & letters should be. Happens daily & several times daily on a variety of web sites. The Symbols & Shapes never cover an entire page, just small sections here & there. Sometimes this problem fixes itself after a few minutes (meaning the Symbols & Shapes vanish and normal letters & words [in English] appear in their place). Sometimes I have to log in & log out a few times before it goes back to being a web site with normal words & letters (in English)... Sometimes, those areas - or patches - of symbols & shapes on a web site page Never get fixed...even going as far as to make the page (and one time the whole website) unusable. The extent to which I find this whole thing very annoying is compounding. Thank you in advance for your valuable time and your consideration of a remedy to my problem. Peace! ~ Catherine

Hola, firefox no funcionaba bien, busque que hacer y lei de enviar los id de informes de fallos, pero como eran muchos los elimine SIN ENVIARLOS, porque no sabia que estaba enviando y ahora no logro poder usar Firefox, lo desinstale e instale nuevamente y todo sigue igual. No se como solucionarlo, necesito ayuda por favor.

When I try to print puzzles daily from USA Today through Firefox, the crossword and/or the sudoku show up in the print box as 2 pages, when they are only 1, unnecessarily printing a blank page. If I print through Chrome instead, it only shows and prints 1 page. In order to print only one page in Firefox, I have to change the "pages" from all to current. Never used to have this problem.

Hello,

I have my browser startup settings set to 'open previous windows and tabs' However, every time I start up firefox, it is on the default new window screen rather than my previous tabs. This feels frustrating as I have to reopen the tabs every time.

Would it be possible to fix this?

Thank you.

Just downloaded "Hide Google AI Overviews" which is grayed out. in addition, Browsing Safety by Safety is asking for permissions. My question is simple, do I allow the Browsing Safety Etc. permissions and that will allow the Hide Google Etc to run. In addition do I compromise my security by giving Google those permissions?

Thanks

My browser is not working as it should. Several sites do not work anymore and the browser keeps crashing. I'd like to refresh the browser, but the button is missing. I tried going to troubleshooting mode, but the button is not there either.

Not sure if uninstalling would do the same thing? Just not sure what is the best way to refresh. Thanks for any help!

I cannot move or remove bookmarks on my laptop. The bookmark tool appears locked and does not allow it. Is there another way to move the bookmarks to bookmarks toolbar? My laptop is a MAD RYZEN 5 3500.