Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

Learn More

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Cannot log in to my credit card

  • 1 válasz
  • 1 embernek van ilyen problémája
  • 46 megtekintés
  • Utolsó üzenet ettől: jworks

jworks
jworks
more options

I use Firefox exclusively (94.0.1) Suddenly, I cannot log into my credit card account. I've never had this problem. I can log into anything else: Banking account, webpage accounts, ets no problem. But when I try logging in to penfed.org with Firefox I get this error: (An unexpected error happened. We are unable to complete the login process. Please try again.) I can log into the account using Edge.

I emailed penfed. They said try these:

-Reset device network settings. -Power cycle/restart your computer or device. -Clear your cache/history -Ensure that your computer has the most up to date operating system available, and/or your mobile device has the most current mobile app version downloaded. -Open PenFed online in an alternate web browser (i.e. if you are using Internet Explorer, try using Google Chrome, Firefox etc...)

I had previously cleared cache/history and restarted the computer. I have NOT reset the device network settings because I am not familiar with that and don't want to mess something up. Help please

I use Firefox exclusively (94.0.1) Suddenly, I cannot log into my credit card account. I've never had this problem. I can log into anything else: Banking account, webpage accounts, ets no problem. But when I try logging in to penfed.org with Firefox I get this error: ''' (An unexpected error happened. We are unable to complete the login process. Please try again.''') I can log into the account using Edge. I emailed penfed. They said try these: -Reset device network settings. -Power cycle/restart your computer or device. -Clear your cache/history -Ensure that your computer has the most up to date operating system available, and/or your mobile device has the most current mobile app version downloaded. -Open PenFed online in an alternate web browser (i.e. if you are using Internet Explorer, try using Google Chrome, Firefox etc...) I had previously cleared cache/history and restarted the computer. I have NOT reset the device network settings because I am not familiar with that and don't want to mess something up. Help please

Kiválasztott megoldás

Problem solved. I had not cleared History. After clearing it it works.

Válasz olvasása eredeti szövegkörnyezetben 👍 0

Összes válasz (1)

jworks
jworks Kérdés tulajdonosa
more options

Kiválasztott megoldás

Problem solved. I had not cleared History. After clearing it it works.