Shockwave player keeps crashing.
playing video while in Art Institute of Pittsburgh online campus keeps crashing. The video plays for a bit then crashes for no apparent reason. I have copied the last 3 submitted crash reports and have listed them here.
bp-b58e086e-f533-42b5-a039-ce9e02150416 4/16/2015 10:36 AM bp-f9c8b081-7a22-43e3-a95a-5c3ff2150416 4/16/2015 10:28 AM bp-ca567841-5073-4831-9e4a-4522f2150416 4/16/2015 10:23 AM
not sure if I copied them right or not. They are links on my page but are not links here. Looks like they pull up by the ID numbers or something.
I hope you can help me with this.
Összes válasz (1)
Your System Details shows;
Installed Plug-ins
Shockwave Flash 17.0 r0 Shockwave Flash 16.0 r0
Having more than one version of a program may cause issues.
Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.
Flash Player Version 17.0.0.134
https://www.adobe.com/products/flashplayer/distribution3.html
The crash report flagged these programs;
Signature hang
Process Type plugin Shockwave Flash Version:17.0.0.169
If you have problems with current Shockwave Flash plugin versions then check this:
- see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also: