Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

Learn More

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Firefox crashes

  • 5 válasz
  • 1 embernek van ilyen problémája
  • 16 megtekintés
  • Utolsó üzenet ettől: cor-el

more options

FF crashes on me SEVERAL times during a day. I update Norton (which I was told causes this) every half hour AND FF at the same time. Doesn't matter one bit. I'm ready to jump ship but Chrome doesn't seem too user friendly. Please help.

Firefox 35.0.1 Crash Report [@ symhtml.dll@0x3f36b ]

FF crashes on me SEVERAL times during a day. I update Norton (which I was told causes this) every half hour AND FF at the same time. Doesn't matter one bit. I'm ready to jump ship but Chrome doesn't seem too user friendly. Please help. Firefox 35.0.1 Crash Report [@ symhtml.dll@0x3f36b ]

Összes válasz (5)

more options

Hi,

Have you tried to start Firefox in safe mode http://mzl.la/1xKrE7R ?

Módosította: Romain,

more options

Touching up the lipstick on a pig every half-hour doesn't make it any prettier does it?

Why would a person think that updating Norton every half-hour is going to fix a Norton / Symantec DLL file that is causing Firefox to crash is going to do anything positive?

One option you have is to get rid of Norton and use a different security suite. That will stop a Norton DLL from causing Firefox to crash.

more options

Guess I'll get rid of FF!

more options

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

more options

symhtml.dll is part of Norton security software, so you need to check that and possibly contact Norton for support.