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Client's Firefox crashes everyday

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I work in IT and client's Firefox crashes everyday and affects her work productivity. I recently upgraded her machine to 16GB RAM, so if you see an error pointing to a lack of RAM before 9/23/2016 please ignore. I submitted quite a few reports on 9/26/2016 for crashes that had happened within the last month. Client says Gmail crashes it, but I suspect there's more to it than that.

Machine info: OS: Windows 10 with most recent updates as of 9/26/2016 Machine: Dell Latitude E6430 RAM: 16GB

Here's what I've done so far: -Ran all Win updates (9/26/2016) -Updated machine Drivers and BIOS through Dell Support -Installed more RAM: 8GB to 16GB -Updated Firefox to most recent version (as of 9/26/2016) -Updated all browsers

Have not: -Updated JAVA (version on machine is 7.X): Newer versions may not be compatible with client's programs

Crash reports (most concerned with crashes in the last month or so): bp-e67f1ce1-aca9-4db3-bf0e-f5eb42160926 9/26/2016 3:56 PM bp-2747ed51-c7c5-41e9-be7e-6dbbe2160926 9/26/2016 3:56 PM bp-8a258264-80eb-4890-af5c-aa0b32160926 9/26/2016 3:56 PM bp-cdb10e3c-bdd9-475a-9f3a-6e1862160926 9/26/2016 3:56 PM bp-cb2280d3-2b0b-4064-839a-2caa12160926 9/26/2016 3:55 PM bp-9405bbff-395d-4267-852a-7e2a62160926 9/26/2016 3:55 PM bp-36f18d83-f88e-4af1-a098-e8cab2160926 9/26/2016 3:55 PM bp-69bca1b3-36da-4c2c-83f3-0c76d2160926 9/26/2016 3:55 PM bp-9a39c768-5947-454a-bad4-e520f2160926 9/26/2016 3:55 PM bp-4fbb590f-118d-4c0b-9bf8-b78872160926 9/26/2016 3:55 PM bp-20bbdb3f-7b49-42e7-be48-4c1b82160926 9/26/2016 3:55 PM bp-1168059b-dfac-4731-b0d1-886612160926 9/26/2016 3:47 PM bp-dfd90efc-4938-4883-9f11-2ca652160926 9/26/2016 3:47 PM bp-50707345-94cd-464c-b6d5-50a292160919 9/19/2016 4:05 PM bp-1dd5cd04-3fd3-4a83-812a-888802160909 9/9/2016 6:30 AM bp-95da19e7-afe8-48c9-bfd8-ef9d82160831 8/31/2016 9:10 AM bp-7321d433-dd4b-4bf8-8e4e-68f7b2160811 8/11/2016 6:25 AM bp-62d56981-0bb4-4099-81d0-4bf7f2160805 8/5/2016 1:53 PM bp-11058652-f40e-4ffc-89cc-655aa2160804 8/4/2016 11:38 AM bp-83f907f7-b62a-4972-8c2a-ccaa52160803 8/3/2016 2:34 PM bp-68fa7ca3-5692-4aa2-9caf-6e6312160727 7/27/2016 12:03 PM bp-cde26119-2cc0-47c2-a38a-515342160209 2/9/2016 6:11 AM

Thank you in advance for any help -A

I work in IT and client's Firefox crashes everyday and affects her work productivity. I recently upgraded her machine to 16GB RAM, so if you see an error pointing to a lack of RAM before 9/23/2016 please ignore. I submitted quite a few reports on 9/26/2016 for crashes that had happened within the last month. Client says Gmail crashes it, but I suspect there's more to it than that. Machine info: OS: Windows 10 with most recent updates as of 9/26/2016 Machine: Dell Latitude E6430 RAM: 16GB Here's what I've done so far: -Ran all Win updates (9/26/2016) -Updated machine Drivers and BIOS through Dell Support -Installed more RAM: 8GB to 16GB -Updated Firefox to most recent version (as of 9/26/2016) -Updated all browsers Have not: -Updated JAVA (version on machine is 7.X): Newer versions may not be compatible with client's programs Crash reports (most concerned with crashes in the last month or so): bp-e67f1ce1-aca9-4db3-bf0e-f5eb42160926 9/26/2016 3:56 PM bp-2747ed51-c7c5-41e9-be7e-6dbbe2160926 9/26/2016 3:56 PM bp-8a258264-80eb-4890-af5c-aa0b32160926 9/26/2016 3:56 PM bp-cdb10e3c-bdd9-475a-9f3a-6e1862160926 9/26/2016 3:56 PM bp-cb2280d3-2b0b-4064-839a-2caa12160926 9/26/2016 3:55 PM bp-9405bbff-395d-4267-852a-7e2a62160926 9/26/2016 3:55 PM bp-36f18d83-f88e-4af1-a098-e8cab2160926 9/26/2016 3:55 PM bp-69bca1b3-36da-4c2c-83f3-0c76d2160926 9/26/2016 3:55 PM bp-9a39c768-5947-454a-bad4-e520f2160926 9/26/2016 3:55 PM bp-4fbb590f-118d-4c0b-9bf8-b78872160926 9/26/2016 3:55 PM bp-20bbdb3f-7b49-42e7-be48-4c1b82160926 9/26/2016 3:55 PM bp-1168059b-dfac-4731-b0d1-886612160926 9/26/2016 3:47 PM bp-dfd90efc-4938-4883-9f11-2ca652160926 9/26/2016 3:47 PM bp-50707345-94cd-464c-b6d5-50a292160919 9/19/2016 4:05 PM bp-1dd5cd04-3fd3-4a83-812a-888802160909 9/9/2016 6:30 AM bp-95da19e7-afe8-48c9-bfd8-ef9d82160831 8/31/2016 9:10 AM bp-7321d433-dd4b-4bf8-8e4e-68f7b2160811 8/11/2016 6:25 AM bp-62d56981-0bb4-4099-81d0-4bf7f2160805 8/5/2016 1:53 PM bp-11058652-f40e-4ffc-89cc-655aa2160804 8/4/2016 11:38 AM bp-83f907f7-b62a-4972-8c2a-ccaa52160803 8/3/2016 2:34 PM bp-68fa7ca3-5692-4aa2-9caf-6e6312160727 7/27/2016 12:03 PM bp-cde26119-2cc0-47c2-a38a-515342160209 2/9/2016 6:11 AM Thank you in advance for any help -A