Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Updating

  • कोई प्रतियुत्तर नहीं
  • 1 यह समस्या है
  • 11 views
more options

I have a Firefox account but now it is requiring me to sync to other devices in order to update Firefox. I have zero Other Devices, no smartphone or personal computer, just my office computer on campus. Does having no additional devices mean that I will never be able to Update Firefox anymore? When I try to install Update it says it needs to install Helper but when I enter Password it says NO, except that that IS the Password that signs me into my Firefox account, but that account sign-in then wants me to Sync Other Devices which I can't do since I have no other device. So it's kind of a hopeless circle...

Last school year I could Update no problem, but then in March our buildings were all closed for Covid and only now am I getting around to trying to Update again.

(I'm a Senior Citizen visually impaired musical accompanist for Theatre and Dance, not computer-oriented in general, just when I'm on campus)

And although I posted this Q at 1:09 pm Eastern Time here where I live, it says I posted it at 10:09 am? Why would it show Pacific Time?

I have a Firefox account but now it is requiring me to sync to other devices in order to update Firefox. I have zero Other Devices, no smartphone or personal computer, just my office computer on campus. Does having no additional devices mean that I will never be able to Update Firefox anymore? When I try to install Update it says it needs to install Helper but when I enter Password it says NO, except that that IS the Password that signs me into my Firefox account, but that account sign-in then wants me to Sync Other Devices which I can't do since I have no other device. So it's kind of a hopeless circle... Last school year I could Update no problem, but then in March our buildings were all closed for Covid and only now am I getting around to trying to Update again. (I'm a Senior Citizen visually impaired musical accompanist for Theatre and Dance, not computer-oriented in general, just when I'm on campus) And although I posted this Q at 1:09 pm Eastern Time here where I live, it says I posted it at 10:09 am? Why would it show Pacific Time?

piersonka19 द्वारा सम्पादित