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acrobat 10.1.4 enabled produces white blank from webpage

  • 6 תגובות
  • 7 have this problem
  • 161 views
  • תגובה אחרונה מאת hywel

hywel
hywel
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I have used a Mac mini with OS.X 10.6.8 for 2 years

For last 2 weeks I have been unable to read or save .pdf files from web pages. I get only a blank white page.

Previously, pdf files were donw loaded using Preview. I have followed a suggestion in Firefox Help, and changed to using Acrobat. No change. Today I disabled and reloaded Acrobat 10.1.4. No change.

Safari can get me pdf files, but I want to continue using Firefox.


I am by no means an expert

I have used a Mac mini with OS.X 10.6.8 for 2 years For last 2 weeks I have been unable to read or save .pdf files from web pages. I get only a blank white page. Previously, pdf files were donw loaded using Preview. I have followed a suggestion in Firefox Help, and changed to using Acrobat. No change. Today I disabled and reloaded Acrobat 10.1.4. No change. Safari can get me pdf files, but I want to continue using Firefox. I am by no means an expert

כל התגובות (6)

ideato
ideato
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Did you try to Reset download actions ?


thank you

hywel
hywel Question owner
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Just did. No change

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Does it still work with Preview?

Try to disable the Adobe Reader plugin in Firefox and use the external Adobe Reader application or Preview application instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
hywel
hywel Question owner
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No. Tried Acrobat, Preview and Word via Firefox/Preferences/Applications. None of them work. I can get pdfs with Safari, but I would prefer not to go that route

hywel
hywel Question owner
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Also tried your Use Adobe Reader suggestion. No change

hywel
hywel Question owner
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New Information!

I discover I am able to download a pdf file when directed to go via Scribd (Adobe Reader is set as default). I still cannot do so when I click on a link within a web page document, such as a newspaper article.