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I upgraded to Firefox 13.0.1 and now I am missing Norton Toolbar including all my secure logins.

  • 6 תגובות
  • 4 have this problem
  • 4 views
  • תגובה אחרונה מאת samarston

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Now it is no longer in the add-ons just Norton Vulnerability. What do I do to fix?

Now it is no longer in the add-ons just Norton Vulnerability. What do I do to fix?

פתרון נבחר

Try opening Norton Up, and running LiveUpdate. It should install an update for the Norton Toolbar and it should reactiveate. http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-14-Support-for-Norton-Toolbar/td-p/760924

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כל התגובות (6)

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פתרון נבחר

Try opening Norton Up, and running LiveUpdate. It should install an update for the Norton Toolbar and it should reactiveate. http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-14-Support-for-Norton-Toolbar/td-p/760924

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I'm sorry, I meant that I upgraded to Firefox 14.0.1. I then did the Norton Live update and rebooted. It still says that that Norton Toolbar 2012.5.4.6 is incompatible with Firefox 14.0.1

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Then you don't have the most recent Norton Toolbar update. According to the Norton Article I linked to above, the current version is Norton Toolbar: 2012.7.4.1. Try running Liveupdate a few times. If that doesn't work, try reading the above article for any tips.

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It looks as if I'm not running the most recent version of Norton Toolbar. If I download the most recent version will it find all my stored logins or have I already wiped them out?

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That I do not know. I would suggest you go to the Norton forums and they will most likely know.

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I ran Live update again and this time it updated the Toolbar version. Thank you for your help!!!!!!