Firefox Community Forum

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only variabole part of message shown apart from first one).This is occuring 50+ times a day but does not occur using Edge, so it appears to be related to Firefox. PLEASE help. Norton have not helped with this. Thank you- Colin O'Brien

I've been trying to set up 2fA on my firefox account, the whole process seems to work, I downloaded the backup codes and entered one to confirm and then got confirmation that 2FA was enabled (see screenshot). However, after reloading the page 2fA is shown as being disabled and indeed if I try to log out then in again I'm not asked for a code. I've tried this a couple of times now and it does the same every time. The auth app I'm using is Aegis.

Does anyone knows why this is happening ? Thanks.

Is is possible to disable the Autorun feature for downloaded video files in Firefox? I tried the Settings, Privacy & Security, Autoplay changing the setting to Block Audio & Video, but after the file downloads it still runs automatically.

Hey Firefox community,

Hoping for some smart advice here! Our company relies heavily on Firefox for daily tasks, including accessing our Gmail accounts. The thing is, we need to regularly back up these Gmail accounts – not just the browser's cache or basic downloads.

I've tried the manual Google Takeout method, but it's just not practical for ongoing, multi-account backups. It feels like I'm doing a "dance" every time, and it's super time-consuming.

My question is: What's the best way to consistently and reliably back up Gmail emails when accessing them through Firefox? Like how to download old emails from gmail just in a better way. Are there any neat tricks or perhaps specific third-party email backup wizard tools that integrate well, or are simply excellent at what they do, beyond the browser's direct capabilities?

I'm looking for a more automated or efficient solution. Any insights from those who manage significant email archives would be hugely appreciated!

Thanks!

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked like google chrome and none of my bookmarks and settings and layouts were there. they just DISAPPEARED. i tried googling how to to fix this and for some reason every time i search it takes me to another search engine instead of google. (this is beside the main point though). I'm so frustrated right now since all my bookmarks are gone (literally having a breakdown). I tried looking through the help articles and all of them just say to use the backup profiles or that there are bookmarkbackup files in my profile folders or that firefox would download a folder with files from the old version but none of that happened. I looked into my folders for older profiles trying to find places.sqlite files but NOTHING. there is literally NO backups or profiles dated to before July 16 2025; the day it updated (shown in screenshot) and there is NO bookmarkbackup files anywhere. i have signed in to firefox prior and had my devices synced for awhile and no issues so there should have been previous profiles and data saved onto my computer. Please help, I really need my bookmarks back!

Hello, I manage a healthcare education website (https://thelabon.com/contact-us/) and I'm focused on optimizing privacy and performance for users accessing our medical content through Firefox. Currently I have not embedded it yet I am using only an image of the map instead. What are the recommended Firefox settings, extensions, or practices to ensure user privacy, especially when embedding external tools like Google Maps or analytics services? Any guidance would be appreciated!

Good Day kindly note that i have tried my login and password, no luck i would like to change the password to see if that is the issue.

If that is not the issue i could change the login details.

Kind Regards

Bug in FireFox ... gives me a blank screen when trying to access this link : https://harrisonburg.org/music_scene/song_list/songs/Werwolves_studio.mp3

Has worked well for years, but with updates you broke it.

-(

At some point a few months ago, perhaps as a result of a Firefox update, it became difficult to log in to some sites that I've always logged into successfully (ex: NYT). In at least a dozen websites that I try to log in, an error message says that I may be a robot and will not allow me to proceed.

So now, instead of Firefox being my default browser, I've switched to Safari. I've used Firefox for over 20 years, so I'd like to continue using it, but this issue is a critical problem.

Why why why does your browser constantly drop sync between my iphone and macbook? It's extremely frustrating to have to constantly sign in - a process that can often take repeated attempts, because reasons. Really poor and a big reason why I'm considering going back to chrome if it's not sorted. Was never once an issue with chrome in over 5 years of use. Happens weekly with firefox

Today i cannot sign in to facebook from my Mozilla page why ?? i can sign in from other places ,like google ... every time i try go to facebook from Mozilla i get the message Sorry! Something went wrong :( Why ???

I have had this problem on several websites, but most recently Xfinity.com. Pages in their rewards page have buttons to accept a reward. These buttons don't show up in Firefox, but if I use Chrome they appear and work properly.

Hello,

How do I permanently show the top and bottom menu bars please ?

I have done something wrong and now the top bar only shows when I move the cursor to the top of the screen and the bottom bar has diusappeared.

Thanks !

I have a profile that causes odd behavior, within the profile, and to the OS.

Regarding the profile itself:

1. I use Multiple Tab Handler, which should allow me to move tabs on the tab bar with the mouse, but it does not (see image of proper behavior)

2. Normally, i can drag this padlock button to the desktop to create a shortcut. but now, it will not move/drag (see image 2)

3. I also have a backup profile from several months ago that has none of the above symptoms. However, If I substitute it's sessionstore.jsonlz4 file with the the one from the problematic profile, all the bad behavior mentioned above re-emerges.

I know this sounds strange, but, I also get external display issues when using the broken profile. These events are random, and manifest themselves differently, so I can't duplicate them. Essentially, these snips are examples of images from the taskbar tabs, or the clock area, suddenly superimposing themselves on the top portions of the taskbar toolbar area.

This is the view of my clock area (see next image 3)

In the following image, imagine that the portion on the left, that opens the start menu, is now hidden under what looks exactly like the clock area on the right, superimposed over it (see next image 4)

Those aberrations are removed by simply moving the mouse cursor over them, but they will continue to occur in any number of variations over any area of that top toolbar.

Is there a Session Manager that will save the session, to be later restored into that previous profile, but not also pass along the corruption?

For some reason, any time I try to click on a Facebook Reel or Facebook video, I receive the message,

"The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." I have tried uninstalling and reinstalling Firefox. I've tried using Troubleshoot Mode. Nothing fixes the issue. However, if I'm not signed into Facebook, I can search Facebook Reels and videos and display them just fine. It also works fine on Firefox on Android. So, the only problem is on Facebook (Firefox Desktop). If I'm signed into my Facebook account and I see the list of featured Facebook Reels, I can click on them and they work fine, but if I go to the person's Facebook page and click on a Reel or if I'm tagged in a Reel or someone replies to me when I tag them in a Reel, I get the same error message.