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Firefox is unable to connect with Facebook.

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Okay, I was able to find the link to enable Facebook Services.

https://www.facebook.com/about/messenger-for-firefox

Is there a similar link for Twitter and the other social media sites?

The main reason why I came here to ask why isn't Firefox allowing me to connect with Facebook via the service button. I keep getting:

Firefox is unable to connect with Facebook Messenger right now.

I have Facebook Messenger running an up. Can anyone assist me with this minor problem? Thank You. David

Okay, I was able to find the link to enable Facebook Services. https://www.facebook.com/about/messenger-for-firefox Is there a similar link for Twitter and the other social media sites? The main reason why I came here to ask why isn't Firefox allowing me to connect with Facebook via the service button. I keep getting: Firefox is unable to connect with Facebook Messenger right now. I have Facebook Messenger running an up. Can anyone assist me with this minor problem? Thank You. David

All Replies (2)

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Hello David.

I'm thinking that this feature is not compatible with Firefox 26.0 since this version has not been officially released.
It will be released very soon, but for now please use Firefox 25.0.1 which is the most recently released version.

Does this fix the issue?

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If switching to Firefox 25.0.1 does not fix the issue, you can try disabling all of your active extensions, with the exception of the Facebook feature.

Since you have so many active extensions, we will need to ensure that there is not conflict between any of those extensions and the Facebook feature.