Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The Containing Folder will not open to access its content

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by sheerkahn

sheerkahn
sheerkahn
more options

Windows XP Professional 2GHz processor 2GB RAM The system seems OK Using Firefox 8.0

Windows XP Professional 2GHz processor 2GB RAM The system seems OK Using Firefox 8.0

Chosen solution

If Open and Open Containing Folder in the right-click context menu in the Download Manager window are grayed then that means that the file is no longer in the original download location.
It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

Read this answer in context 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

If Open and Open Containing Folder in the right-click context menu in the Download Manager window are grayed then that means that the file is no longer in the original download location.
It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

sheerkahn
sheerkahn Question owner
more options

Thank you for your solution, it seems to be working just fine.