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Firefox 6 wont uodate to firefox 7 on my Windows 7 laptop. Help

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  • Last reply by trlkly

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I have tried to update Firefox 6 to Firefox 7 on my Windows 7 laptop using the update feature under Help/About Firefox. Please advise what to do.

I have tried to update Firefox 6 to Firefox 7 on my Windows 7 laptop using the update feature under Help/About Firefox. Please advise what to do.

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The updater is turned off until a 7.0.1 version can be made ready for release, to fix a problem being updated at the same time the Firefox update is installed. Shouldn't be more than a few days before that happens.

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What bug number is this? I couldn't find it on bugzilla

Also, why did my Windows 7 desktop go ahead and update, then? And, more importantly, does that mean the version of 7.0 I have on it is broken in some way?

Now you can see why I want the bug number, so I can get more information.