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Wrong Identification Of CPU in Crash Report.

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  • Last reply by JimLV

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A couple of days ago I installed Firefox 4 RC and it has been crashing a bit. In the crash report, it states that my CPU is an AMD 64. Is this just an instance where the crash reporter paints with kind of a "broad brush", or is my 24 inch iMac actually operating with an AMD 64 processor. In the "About This Mac" page built into my iMac, it states that the processor is Intel. At Apple's tech support line, I was told that it was "highly unlikely" but there is a "very miniscule chance" that my iMac has an AMD, since I bought this computer as a "refurb". Can you provide me with any insight with this?

A couple of days ago I installed Firefox 4 RC and it has been crashing a bit. In the crash report, it states that my CPU is an AMD 64. Is this just an instance where the crash reporter paints with kind of a "broad brush", or is my 24 inch iMac actually operating with an AMD 64 processor. In the "About This Mac" page built into my iMac, it states that the processor is Intel. At Apple's tech support line, I was told that it was "highly unlikely" but there is a "very miniscule chance" that my iMac has an AMD, since I bought this computer as a "refurb". Can you provide me with any insight with this?

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Check with a Mac Users Group for help with that.

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Well... with all due respect... what I was told in both replies to my question in the Mac Community forums, is that Mozilla should answer the question as to why my CPU is identified as an AMD 64 since it is their (Mozilla's) application that they use in diagnosing crashing problems with their own application... Firefox 4 RC.