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I can no longer print from Firefox

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  • Last reply by jl

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I was in Yahoo mail. I was getting ready to print. The print dialog was open already. Then I got some kind of notice from Firefox that it needed to restart to install an update. No problem I thought, the updates have always had no problem. Since I already had the print dialog open, I clicked print. No print. Checked the printer queue - nothing in it. I thought well, Firefox might be holding the print since it was asking me if I wanted to restart. I closed the print dialog and hit update. Of course, FF got stuck during an update (first time). Update Failed. Tried again, and it worked, but now I can't print. I can hit control-p and File - Print and use print preview. Hey, wait a minute - I just noticed that if I just hit print, it will print. However, I never do this. It appears that Firefox is refusing to open the print properties for any print device (not just the default). Either that or it somehow heard the 'hit print' HP marketing slogan and took it to heart (i.e. I can literally only hit print, ha ha). I have a feeling it has to do with the print dialog being open during a restart to update prompt.

I was in Yahoo mail. I was getting ready to print. The print dialog was open already. Then I got some kind of notice from Firefox that it needed to restart to install an update. No problem I thought, the updates have always had no problem. Since I already had the print dialog open, I clicked print. No print. Checked the printer queue - nothing in it. I thought well, Firefox might be holding the print since it was asking me if I wanted to restart. I closed the print dialog and hit update. Of course, FF got stuck during an update (first time). Update Failed. Tried again, and it worked, but now I can't print. I can hit control-p and File - Print and use print preview. Hey, wait a minute - I just noticed that if I just hit print, it will print. However, I never do this. It appears that Firefox is refusing to open the print properties for any print device (not just the default). Either that or it somehow heard the 'hit print' HP marketing slogan and took it to heart (i.e. I can literally only hit print, ha ha). I have a feeling it has to do with the print dialog being open during a restart to update prompt.

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Well, I'll see how it goes, but it appears that the Flash plugin update was not working. I used the uninstall program and procedure from Adobe, installed the new plugin from Adobe's site, and all is well for now.

The print dialogs now allow me to open the properties for a printer. I wonder what the Flash plugin could possibly have to do with the print dialogs, though? Maybe the successful Flash plugin install gave something a boot in the rear, so to speak. Or maybe its the "Adobe + Printer + Vista64 = problems" bug.

I am not going to say its fixed yet, as I will have to try to use the print properties after shutting down the computer and starting it again another time.

Modified by jl