Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After recent updates, FIrefox continues to open pop up windows despite the security option to deny it.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Windows open with 'surveys' or other nonsense (http://loginfaster.com/new?utm_source=propel&utm_campaign=783350&kid=5455292&placement=https%3A%2F%2Fmozilla.org%2F&ad=11359212). sometimes flashing asmany as 4 or 5 new windows, while yielding only 1 closeable option. Is this a virus? a quirk related to 57.0?

Windows open with 'surveys' or other nonsense (http://loginfaster.com/new?utm_source=propel&utm_campaign=783350&kid=5455292&placement=https%3A%2F%2Fmozilla.org%2F&ad=11359212). sometimes flashing asmany as 4 or 5 new windows, while yielding only 1 closeable option. Is this a virus? a quirk related to 57.0?

All Replies (2)

more options

skmusic said

Is this a virus?

Let's find out.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad / pop-up blocker.

more options

Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 27.0.0.183

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration