Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time I open a new tab I am sent to the Ad-aware Secure Serch page. I have downloaded the New Tab add-on and the NewTabURS add-on but neither of them work.

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

more options

Every new tab opens to the Ad-aware SecureSearch page. When a new tab was opened I used to get a page with my most used sites. I have tried to find and remove this program but nothing I have used will find it. I have downloaded some add-ons to change what occurs when a new tab is open but none of these will replace the Ad-aware search page. Can you tell me how to get rid of this. this is the address of the new tab page now:

securedsearch.lavasoft.com/?pr=vmn&id=webcompa&ent=hp_WCYID10088_cnet_141226

Every new tab opens to the Ad-aware SecureSearch page. When a new tab was opened I used to get a page with my most used sites. I have tried to find and remove this program but nothing I have used will find it. I have downloaded some add-ons to change what occurs when a new tab is open but none of these will replace the Ad-aware search page. Can you tell me how to get rid of this. this is the address of the new tab page now: securedsearch.lavasoft.com/?pr=vmn&id=webcompa&ent=hp_WCYID10088_cnet_141226

All Replies (3)

more options

Hi, I'm afraid it sounds as if malware has got in, so please work through this article. You may then also need to: Type about:config into the address bar, press Enter, accept the warning, scroll down to browser.newtab.url and make sure 'Value' is set to about:newtab (right click to change it).

Hope that solves your problem.

more options

Thank you, the modification to the about:config file worked.

more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape "9.5.5" Adobe PDF Plug-In For Firefox and Netscape 11.0.8

Having more than one version of a program may cause issues.


Bookmark and use this; Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.


Settings Guard for Firefox {web link} Detects and resets changes to settings that are frequently done by add-ons and application installers.

Modified by FredMcD