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How do I erase all of my sync attempts and start over. Sync keeps telling me that my email address is still in use.

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  • Mbohovái ipaháva Ibai

johncaron.ca
johncaron.ca
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I made a mess of my initial sync attempts and used the wrong computer as my main computer. I want to erase everything and start over with the correct computer as my main computer. Sync tells me that my email address is already in use.

I made a mess of my initial sync attempts and used the wrong computer as my main computer. I want to erase everything and start over with the correct computer as my main computer. Sync tells me that my email address is already in use.

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Ibai
Ibai
  • Administrator
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Hi John,

Assuming that you know the password, follow the instructions in this article: How to reset your Sync account?

If you are missing the password too, you can request it here: Forgot your password?