How to define the hyperlink command in the online help to go to a specific place on another page?
Hi, I run my online help (WebHelp) in an application in Firefox. When clicking a link on a page, I want to go to a specific section on another page. In the hyperlink I am using the #<bookmark> to go to the bookmark on the other page. This works in IE, but not in FireFox. Do I need to use a different command or do I have to change some settings in my browser to make it work?
Thanks!
Opaite Mbohovái (7)
- test link: uses the bookmark # I believe.
Would it be possible to give a sample of your code?
I would also recommend also posting to Stackoverflow.com for more insight. It is where alot of developer experts are that can give very good support.
Moambuepyre guigs rupive
Does your page design use frames (classic frames or inline frames)?
From past threads:
Make sure your bookmark doesn't contain a #. In other words, if the bookmark is Chapter1, Firefox will require #Chapter1 on the link, but if the bookmark is #Chapter1, then Firefox will require ##Chapter1 on the link.
If your page changes height after loading, for example, you use a script that collapses some sections, Firefox may go to the original location in the page instead of the updated location. The workaround for this would be to have a script in the page check the hash and scroll to the correct location after changing the height.
Thanks guigs2 and jscher2000!
Unfortunately your feedback does not solve the problem.
The link that I am calling from the first frame is:
http://xx.xx.xxx.xxx/sag/help/proview/pv_log_in_prog_ts_prop.htm#redundancy
It should open this page in the correct location in the same frame as from where I called the location. (This does work in IE)
The bookmark does not contain a # and there is also no script running that collapses sections.
I have a feeling that it has something to do with a security setting or so.
Anyway thanks for both responses!
Does it work "full frame" when that is the only page in the tab (i.e., not inside a frame)?
Does the Browser Console (Firefox/Tools > Web Developer) show any (security) error messages?
Hi jscher2000 and Cor-el,
Thanks for answering me.
It also does not work "Full Frame".
The Browser Console only shows some warnings: An unbalanced tree was written using document.write() causing data from the network to be reparsed. Use of captureEvents() is deprecated. To upgrade your code, use the DOM 2 addEventListener() method.
Whether this is a cause, I don't know as I am not familiar with the programming itself.
Greetings
Is there any page you can provide a link to that demonstrates this problem?