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Incident occurred when I was on website. What happened??

Hi...I was just on vanillavisa.com and suddenly got an error message and a message from Firefox saying an Incident had occurred. What was the Incident? … (Máis información)

Hi...I was just on vanillavisa.com and suddenly got an error message and a message from Firefox saying an Incident had occurred. What was the Incident?

Asked by Susan Kaszuba hai 7 meses

Last reply by Paul hai 7 meses

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dine-rewards.com

After I login to the dine-rewards.com site there is a logoff function that should display. On Firefox it does not display only a blank screen. If I use Chrome browser the… (Máis información)

After I login to the dine-rewards.com site there is a logoff function that should display. On Firefox it does not display only a blank screen. If I use Chrome browser the logoff function page does display correctly. Please advise why Firefox is not showing this page. Thank you.

Asked by John C Crowley hai 7 meses

Last reply by John C Crowley hai 7 meses

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firefox on android stops loading pages

i want to migrate from Chrome but this is a deal braker for me. Initially after installation FF works great, but after w while it just stops loading pages, i cant load a… (Máis información)

i want to migrate from Chrome but this is a deal braker for me.

Initially after installation FF works great, but after w while it just stops loading pages, i cant load any new page. removing all extensions does not help nor exiting FF. Clearing cache cometimes helps but the only working fix is to reinstall.

Android 14, samsung s23 ultra one ui 5.1

same issue as: https://support.mozilla.org/bm/questions/1412113

Asked by dave hai 7 meses

Last reply by Paul hai 7 meses

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Drop Down Menus not working on certain sites

On certain websites (like this one: https://odinholsters.com/products/the-valknut-iwb-custom-order) the drop down menus do not function unless I go to Desktop Mode. These… (Máis información)

On certain websites (like this one: https://odinholsters.com/products/the-valknut-iwb-custom-order) the drop down menus do not function unless I go to Desktop Mode. These menus work correctly in Chrome. Is this a known issue?

Asked by Looodle hai 7 meses

Last reply by Looodle hai 7 meses

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JavaScript

Hello. I have the most recent update for Android Firefox. Suddenly I can not watch videos because it says my JavaScript is off. I have not done anything to change any … (Máis información)

Hello. I have the most recent update for Android Firefox. Suddenly I can not watch videos because it says my JavaScript is off. I have not done anything to change any settings. And I am unable to get into "About:Config" to change anything. The version of Android Firefox is 117.0. I would appreciate a response as soon as possible. Thank you so much. Sincerely, Steven Nickerson [email address]

Asked by Nicolas hai 9 meses

Answered by Nicolas hai 7 meses

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Proxy server refused connection

This situation happened after I updated to the latest version of Firefox at Play Store. Once I connect to the VPN, every website only shows this error and refuse to open … (Máis información)

This situation happened after I updated to the latest version of Firefox at Play Store. Once I connect to the VPN, every website only shows this error and refuse to open normally. After I uninstalled and reinstalled it, nothing changed even I also cleared the cookies and cache. And then I downloaded the extension called FoxyProxy and selected it's proxy type as system, but it showed that system settings is not supported due to Firefox limitation.

I didn't change anything, a few days ago everything went well, but it just happened suddenly without any notice. Other browsers are fine except Firefox.

Please advise. Thanks for your assistance.

Asked by e83gbv hai 8 meses

Last reply by e83gbv hai 7 meses

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When I try to access my chewy.com account, I get an error message from Firefix that says it will never be able to complete it.

I have asked Chewy.com to fix the problem and they tried but it didn't work. I am not the only one having this problem trying to access their Chewy account. I can get in… (Máis información)

I have asked Chewy.com to fix the problem and they tried but it didn't work. I am not the only one having this problem trying to access their Chewy account. I can get into the website but can't do anything associated with my account or the error message comes up.

Asked by endlessview hai 8 meses

Last reply by endlessview hai 7 meses

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Amazon 1-click purchase not working

The problem is on Amazon website when using 1-click to purchase digital books. I keep getting "An error occurred when we tried to process your request. " (see attached pi… (Máis información)

The problem is on Amazon website when using 1-click to purchase digital books. I keep getting "An error occurred when we tried to process your request. " (see attached pic) when I click on the 1-click button. After checking my settings in Amazon and Firefox and retrying several times and still get the same error. I switched to a different browser app (Adblock browser app) and had no issues with the purchase. So, I figured it's for to be something in Firefox's code.

Asked by mlinfinite hai 8 meses

Last reply by mlinfinite hai 8 meses

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Instagram with no notification permission

instagram.com not asking for notification permission, so I'm not able to receive notifications from this site. Someone else experiencing this? Is there something that I … (Máis información)

instagram.com not asking for notification permission, so I'm not able to receive notifications from this site.

Someone else experiencing this? Is there something that I and/or Firefox and/or Instagram can do to fix this?

CONFIGS

  • Settings> Sites Permission> Notifications is set to Ask to allow
  • there's no record of instagram.com on Settings> Sites Permission> Exceptions
  • Tested also with addons disabled
  • Firefox version: 117.1.0 (Build #2015973691), from Google Play Store
  • Oneplus 11


Ps: Tested on Google Chrome and the site asks for this permission

Asked by Gabriel Mattoso hai 8 meses

Answered by Gabriel Mattoso hai 8 meses

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Magnet link

Hi, Suddenly Firefox Android can no longer open the magnet links. I can download and open the torrent with the torrent agent and I can also use the magnet links on Chrome… (Máis información)

Hi, Suddenly Firefox Android can no longer open the magnet links. I can download and open the torrent with the torrent agent and I can also use the magnet links on Chrome Android, but on Firefox Android it doesn't work. I don't get any error message, it just doesn't work. I also tried Firefox Nightly, but that didn't work either. Anyone has an idea how can I solve this problem? Thanks in advance!

Asked by ironspeed100 hai 9 meses

Last reply by JohnyB hai 8 meses

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Ebay missing buttons

I regularly use Ebay to report scams, but last few weeks, the report and share buttons have disappeared, but still there on the Facebook browser! I've tried deleting the … (Máis información)

I regularly use Ebay to report scams, but last few weeks, the report and share buttons have disappeared, but still there on the Facebook browser! I've tried deleting the cookie, but hasn't made any difference! The first picture is from the Facebook browser, but the 2nd is via the Firefox browser!

Asked by Captainred hai 1 ano

Last reply by mattdbrat1978 hai 8 meses

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Nintendo eshop login issue

Hello, I'm using Firefox on android and windows 10, and with both editions (with addons enabled or even without any activated), I can't make nintendo eshop webpage to sho… (Máis información)

Hello, I'm using Firefox on android and windows 10, and with both editions (with addons enabled or even without any activated), I can't make nintendo eshop webpage to show my login account, which is situated in the top right corner of the site. This is the only website that I know that doesn't like Firefox at all and is having problems with it. Sometimes my account appears there, but if I do something else within the site it disappears immediately. I'm logged in to the site and I can see my wishlist, but can't access the account page, because the icon menu doesn't load (see attached picture, top right corner). Because of this, I can't see the prices in my zone once I click on a game and also can't add the game to the wishlist, for this I have to use the console or another browser. Although I'm logged in to the site, because the account page is not loading, the website keeps telling me that I have to login in order to make any purchase. I've tried different methods and none worked. I want to know if there's a fix in making that menu load correctly? Thank you.

Asked by RipTail hai 1 ano

Last reply by nikkinik778 hai 8 meses

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Pathbuilder2e.com renders elements disproportionately missing scrollbars

https://pathbuilder2e.com/app.html?v=68a renders elements short of occupying available space. Columns that are supposed to be taller are impractical to use, such as skill… (Máis información)

https://pathbuilder2e.com/app.html?v=68a renders elements short of occupying available space. Columns that are supposed to be taller are impractical to use, such as skills column

Asked by Victor hai 10 meses

Answered by Victor hai 8 meses

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Problems with pages loading on android 6 phone

Hello! The problem is I'm getting the "Unexpected response from server" message when trying to open any web page. Could you try to solve this without me updating the and… (Máis información)

Hello!

The problem is I'm getting the "Unexpected response from server" message when trying to open any web page. Could you try to solve this without me updating the android version? My phone is not new and quick in the terms of performance so I do not update the OC. Please find the error examples, broeser version and my phone's system info attached in a form of screenshots.

Thank you Regards, Denis

Asked by ellan.62 hai 8 meses

Answered by Paul hai 8 meses

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https://www.powerball com comes up as BLOCKED

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked". I don't know what the issue is but it's… (Máis información)

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked".

I don't know what the issue is but it's incredibly frustrating when I'm trying to check my numbers and I can't access this site.

What can I do to fix this?

Asked by Darren hai 9 meses

Answered by Darren hai 8 meses

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can't log onto appletv+

The enter apple id flashes (see attached) for 0.1 seconds and it immediately goes to forgot password. That doesnt work well either but if I change the pw, i still cant lo… (Máis información)

The enter apple id flashes (see attached) for 0.1 seconds and it immediately goes to forgot password. That doesnt work well either but if I change the pw, i still cant log in.

Asked by DaveF hai 9 meses

Last reply by Paul hai 8 meses

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Discourse websites don't open consistenly

I'm a regular user of community.signalusers.org, which is a community forum for users of the Signal messaging platform. The website uses the open-source Discourse applica… (Máis información)

I'm a regular user of community.signalusers.org, which is a community forum for users of the Signal messaging platform. The website uses the open-source Discourse application to host the community forum.

Often, however, Firefox fails to load the website. The webpage begins to load, but doesn't move beyond the page you see in the screenshot.

I suspect this has to do with Discourse because another website that uses it (0x00sec.org) also doesn't load.

Both these websites load just fine on Google Chrome. I have attached Screenshots of both. Not sure if there any debug logs or such that I can attach that might be useful here.

I'm accessing the websites from a OnePlus 6T running Android 11. I'm running the latest Firefox beta. This issue is also not 100% reproducible, unfortunately, so it's that much more annoying. It occurs seemingly randomly, and then seems to fix itself at some point, only to break again.

Happy to provide more info, if needed.

Asked by shashtheash95 hai 9 meses

Last reply by shashtheash95 hai 9 meses