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Firefox plays no audio

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-w… (Máis información)

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

Asked by radar hai 2 meses

Last reply by jonzn4SUSE hai 2 semanas

Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was acce… (Máis información)

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was accessing a popular wiki site. I opened the file in notepad, it was empty. I put it on virus total and came back negative, as it is an empty file. I've curbed through the support tickets here, using the keyphrase 'moz-safe-about'. I understand this was/is quite a common problem, but it still makes me quite worried and left a sour taste in my mouth, as I haven't understood any of the explanations. I have enabled firefox to ask me whenever it wants to save something (I have no idea why this isnt the default state). Happened on a somewhat fresh, updated win 11 installation. I'm also attaching more information here with a picture. Long story short: should I be worried? Am I overreacting and this is just some sort of a bug that occurred while getting a sites data? Thank you for your time.

Asked by grindart3 hai 2 meses

Last reply by coffeelover101011 hai 3 semanas

Username data field

While this is a Privacy and Security setting issue - at least tangentially - my question isn't about security so much as how this data is being stored/retrieved. I navig… (Máis información)

While this is a Privacy and Security setting issue - at least tangentially - my question isn't about security so much as how this data is being stored/retrieved.

I navigated to an entirely new site the other day and it requested a username and password. When the cursor was in the Username field, a set of proposed entries showed up. These were all (recognizable) first names - not emails. When I checked the Privacy and Security settings, I couldn't find any of the names in stored data. While this may be just cached entries for similar fields ("username" or "name" etc...), the list I saw was heavily curated. One of the names I don't ever recall even entering in any name field (and wouldn't have been used for any login) - but even if I had, the list that I saw was far from exhaustive and would only have been a very specific subset of any data I would have entered into any "name" or "username" field.

Is there somewhere I can find how that list was generated?

Thank you,

Asked by nikolai42 hai 1 mes

Last reply by jscher2000 - Support Volunteer hai 1 mes

All add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions")

Sometimes all add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions"). The extensions are visible… (Máis información)

Sometimes all add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions").

The extensions are visible under "about:addons", but the slider is turned off and the icon in front of each extension is broken / empty.

It seems that deleting these 2 files- compatibility.ini and extensions.json inside the firefox profile folder, usually fixes the issue. Only these 2 files though, don't delete anything else.

No need to mess around with the ff profiles or anything else, just deleting those 2 files and restarting the firefox usually fixes the issue with the "unregistered" addons.

This thread is for the search function, as I found some VERY old and outdated suggestions for the aforementioned issue using the search function.

I wonder what causes the extensions to "unregister" randomly.

Asked by ff_user hai 1 mes

Last reply by jscher2000 - Support Volunteer hai 1 mes

Lost tabs. Have previous.jsonlz4 in my backup. Cant get firefox to reload it after renaming and relocating

This is the procedure I followed: Close firefox Copy previous.jsonlz4 file to the main level in the profile It has all the tabs i used to have in it because I made a b… (Máis información)

This is the procedure I followed:

Close firefox

Copy previous.jsonlz4 file to the main level in the profile

It has all the tabs i used to have in it because I made a backup a few days ago

Rename the file to sessionstore.jsonlz4

restart firefox

I get the same single tab I had before i did this

when i go to history tabs, all that is there is the single tab i currently have

Appreciate your help/gary

Asked by stamp2 hai 1 mes

Last reply by cor-el hai 1 mes

Roboform not showing icon when password is needed on a page to log in.

When I open a new window that needs a password, the RoboForm Icon does not show for me to click on and get the password to be filled in. This just happened recently as it… (Máis información)

When I open a new window that needs a password, the RoboForm Icon does not show for me to click on and get the password to be filled in. This just happened recently as it has been working fine.

Asked by Tilly hai 1 mes

Last reply by zeroknight hai 1 mes

Update issues

Every time FF does an update it deletes my saved sites on the FF home page. When I try and put them back in the blank spaces it will not let me. I have tried reinstalli… (Máis información)

Every time FF does an update it deletes my saved sites on the FF home page. When I try and put them back in the blank spaces it will not let me. I have tried reinstalling FF and it does not help at all. I try in safe mode and it does not work either.

Asked by midogsrgr8 hai 1 mes

Last reply by zeroknight hai 1 mes

Website unreachable by firefox

Safari has no problem with https://meijer.com, but Firefox flags it as untrustworthy and won't let me connect. I am using Avast! antivirus. Brave browser also works. I am… (Máis información)

Safari has no problem with https://meijer.com, but Firefox flags it as untrustworthy and won't let me connect. I am using Avast! antivirus. Brave browser also works. I am using 124.0.1. I see there is a 124.0.2. I'll try that next.

Asked by rwavery hai 1 mes

Last reply by cor-el hai 1 mes

Disable automatic download when browsing

How do I stop firefox from automatically downloading files from the internet when I click on them - without even asking me if I want to download them in the first place. … (Máis información)

How do I stop firefox from automatically downloading files from the internet when I click on them - without even asking me if I want to download them in the first place. In "Applications", selecting "Always Ask" in "Choose how firefox handles files etc" does not work. Firefox never asks. If it cannot be disabled, I will have to stop using Firefox.

Asked by whellebrand hai 1 mes

Last reply by zeroknight hai 1 mes

Firefox won't let me choose where to save PDFs

Firefox has the option to "choose where to save files to" on its options, which I have activated. It works for pretty much every file format/extension EXCEPT PDFs. When I… (Máis información)

Firefox has the option to "choose where to save files to" on its options, which I have activated. It works for pretty much every file format/extension EXCEPT PDFs. When I open a PDF on Firefox, it is automatically saved to the downloads folder, overriding my own settings. This is pretty annoying, I wondered if there was a way to choose individually like I do for all my other files.

Asked by Korodai hai 1 mes

Last reply by zeroknight hai 1 mes

lost history and bookmarks firefox

Once again, MS Edge updated itself without my permission and set itself as default browser. When I restored Firefox as browser, my history and bookmarks are all gone. How… (Máis información)

Once again, MS Edge updated itself without my permission and set itself as default browser. When I restored Firefox as browser, my history and bookmarks are all gone. How do I get them back?

Asked by pathfinder hai 1 mes

Last reply by jscher2000 - Support Volunteer hai 1 mes

Turn off middle click close tab function

While using firefox with mac trackpad or magic mouse it's really easy to accidentally middle click to a tab and close it. It's really frustrating to loose a tab. I guess … (Máis información)

While using firefox with mac trackpad or magic mouse it's really easy to accidentally middle click to a tab and close it. It's really frustrating to loose a tab. I guess it wouldn't be so hard to put an option to disable that function. That would make life so much easier. And there are LOTS of requests for the same thing in this site many of them more than years old.

Asked by Durul hai 1 mes

Last reply by jscher2000 - Support Volunteer hai 1 mes

Need to get Mozilla to open a site in the desktop mode and I can't find the setting in the drop down menu.

My bank tells me that my browser Mozilla, private browsing, is opening their website as a mobile site and needs to change it to a desktop site. I am missing some of the p… (Máis información)

My bank tells me that my browser Mozilla, private browsing, is opening their website as a mobile site and needs to change it to a desktop site. I am missing some of the page content in the mobile mode. I can't find any settings in Mozilla menu that allows me to do that. What do I do? Thanks.

Asked by david.bauman78 hai 1 mes

Last reply by cor-el hai 1 mes

Sites not displaying correctly with Firefox.

With Firefox a number of major sites, cnn.com in this case, only headlines appear in many articles and text is missing. This does not occur with any other browsers, inclu… (Máis información)

With Firefox a number of major sites, cnn.com in this case, only headlines appear in many articles and text is missing. This does not occur with any other browsers, including TOR, which looks a lot like Firefox.

Asked by chbrownie18 hai 1 mes

Last reply by cor-el hai 1 mes

How to have the search bar always selected after opening new tab?

Hello, there's something about new tabs that's been annoying me for a while now. Whenever I open a new tab to search either with Ctrl+N or"+" icon, I have to manually cl… (Máis información)

Hello, there's something about new tabs that's been annoying me for a while now.

Whenever I open a new tab to search either with Ctrl+N or"+" icon, I have to manually click on the search bar, or do ctrl + L. I don't know if this has always been the case, but I often find myself opening a new tab, entering the query, and then realizing that the search bar wasn't selected and then begrudgingly having to re-enter the query.

I wonder if there's a setting in about:config that enables the search bar to always be selected whenever I open a new tab; if so, please let me know.

Thanks for your time!

Asked by arthur.gaudefroy hai 1 mes

Last reply by zeroknight hai 1 mes