Thunderbird Community Forum

My email (bnmalm@att.net) was associated with the Name "Christmas family." Now, when I send an email from bnmalm@att.net it displays "Christmas family" instead of "Bruce Malm" as it should. I cannot fix this.

New laptop. Took it to the Geek Squad to move the data from my wife's old computer to new. They had me sign in to Windows on the new machine and perform the setup steps, then took it and the old computer to do the data transfer. The issue is that the returned new computer had my MS profile on it but my wife's mail under that profile.

To try to correct this, I set up my wife's profile on the new laptop and my thought was to export the email from my MS account's TB data to a public folder, turn off TB and sign off my MS profile, sign back on to my wife's MS profile, start TB and import the zip file in the public folder. However, it tells me the folder is too large and I must unzip and import from the extracted folder. Windows Explorer won't let me unzip the file saying it's not a valid zip file. Ideas?

Thanks!

I have been using Thunderbird for years for email accounts with Comcast (Xfinity), Yahoo, and gmail. Yesterday, I started having a problem with my Comcast accounts - when I sent a message, it went out, but I got an error message (attached) saying it couldn't save a copy to the Sent folder. Sending messages from my Yahoo account works fine. Sending messages from my gmail accounts, I get _two_ copies in the Sent folder (this is new).

I tried restarting my PC, and that didn't help. I tried Troubleshoot Mode, but that didn't help. I tried reinstalling Thunderbird, and that seemed to fix it, but then it started again. I tried compacting the folders, and that seemed to fix it, but then it started again.

I can connect to the Comast/Xfinity server fine, and things work. If I send an email from the server, a copy goes in the Sent file, and it then shows up in the Sent folder on my desktop. But emails that I send from the desktop don't show up in the Sent folder.

I am using a Dell XPS8950 with Windows 11.

Thank you for your help.

When I click on an email, instead of just showing the email, it sets up a Reply screen showing From me and To Me. At the bottom there is an alert: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity......" (lists my email user name and address). Im not clicking Reply, I'm just double clicking the message to Read it.

Running Sequoia 15.7.2 on MacBook Air. It just started today. I have turned it off and on, no change.

I want Thunderbird to stop marking everything I delete as having been read. The way it works now, if I accidentally delete mail that I haven't read yet it's much more difficult to find it when everything is marked read even when it wasn't. I searched everywhere and haven't come up with a solution for this. It was reported as a bug years ago and was never fixed.

No longer a Spectrum cable user. Been using Firefox/Tbird for years. Will I still be able to use existing (charter.net/Spectrum) email address via Tbird?

At startup of Thunderbird, get error related to Outlook which I do not use. Get message - "UserHasNoMailboxandNoLicenseAssignedError"

How do I get rid of this error, has been present since last esr release and expected it to go away with new release - did not. Do I have to reinstall Thunderbird to clear.

Why suddenly has Thunderbird stopped logging my messages that I filter manually even though I have logging enabled? It used to work just fine. It no longer logs ANY message filtering. I have not changed any settings. I depend on it especially to confirm that new filters I set are working properly. How can i fix this?

Hi, I have two email accounts configured to Thunderbird. One stopped receiving emails this week. When I open TB, it's asking password for the account.

Then it shows at the screen bottom xxx@yyy.zz: Host contacted, sending login information.

then after a moment, a popup window says

Login to account "xxx@yyy.zz" failed Login to gamma.yyy.zz with username xxx failed.

Sending emails works ok.

Any ideas ? Possibly a corrupted profile ?

Best regards, Jarmo

This morning when I opened Thunderbird it got all my new messages in inbox but when I went to transfer some to local folders there wasn't any. I probably had about 25 folders in there. I still have email on my older computer and it still works fine. Local folders are still there. What do I do?

Just deleted all the files in my archive folder which also deleted all my inbox files, why has this happened ? I don't want an Archive Folder. Have tried to remove it by unchecking box in Account Settings, Copies and Folders, this does not work . I have lost everything in Inbox, and Sent. Brilliant Result from something I do not need and did not set up.

Geoff

Dear Thunderbird support team, I am for a few days unable to log into my account, because the program doesn´t recognize the password I set for the imap.wolrdserver.net. It shows the message in attachment. I changed the password for my account and the imap.worldserver.net with my email provider, however it did not work.

Do you have another idea how to fix this? Thank you in advance. Kind regards Elora Helmke

I use Ubuntu on a Dell Laptop and there is a number attached to the Thunderbird desktop icon on the side-bar which is not related to the number of unread messages?? What is this number about?