Thunderbird Community Forum

Dear Support!

I use the lastest version of Thunderbird and i got a very strange problem. I never had this problem before.

I have 3 different email (all POP3) and all of this do the same. Everytime when i write an email to anybody and i attach anything (like pdf, or docx) the program needs to 3-4 sec to get ready attach (all of the 3 account has this problem). The attachment size not non-influential, because 200kb and 12MB are needs the same time. I deleted the history, cookies, everything. The PC is very good, i5-10500 / 8GB DDR4 / 256GB NVMe SSD / Windows 11. I tried to disable the virus protection (ESET NOD Internet Security), but did not bring improvement.

Do you have any suggestion for the repair?

Thank you in advance.

Gergely Záray zaraygergely@gmail.com

I would like to be able to have a custom software program create a text email in a subdirectory where Thunderbird would pick it up and email it out. Is this possible with Thunderbird?

I have been moving old emails into my local folders which are on an external hard drive.

I have successfully moved a few hundred emails but now get the following message when I try to copy or move any more emails to the local folders:

"The messages could not be moved or copied to folder 'discogs on Local Folders' because writing to folder failed. To gain disk space, from the File menu, first choose Empty Deleted, and then choose Compact Folders, and then try again."

I have plenty of space left on my external hard drive (650 GB, drive is only 25% used).

I have tried emptying all deleted folders (both from the account I am trying to move the emails from, and the local folders drive), and compacting folders, no effect.

I am wondering if there is some kind of maimum size limit on the local folders directory, either in Thunderbird or on my hard drive, that I need to reset ?

I am running Thunderbird 115.10.1 (64 bit) on Windows 7.

Any help appreciated.

Hello, I would like to know how the retention policy effects sub-folders. Does the Retention Policy (RP) propagate down to sub-folders?

Example: I create a folder in my EM account, call it folder1. I go into the RP tab and un-check the use global settings and choose never delete EM's. I then create folder2 as a sub-folder of folder1 and create a RP, un-check use global settings and select delete EM's older than "x" days.

Will folder1's RP take president over folder2's RP and never delete EM's or will folder2's RP override folder1's RP and delete EM's older than "x" days according to folder2's RP?

My OS is Linux Mint 22.1 Cinnamon, Cinnamon Ver. 6.4.6 Thunderbird-Nebula 128.7, 64Bit for Linux Mint-001 - 1.0

Thank you, MA

"Nothing happens here" after the Microsoft OS install Thunderbird stopped working. I had no menu bar but it did download messages. I reinstalled Thunderbird and it installed Outlook then Thunderbird. I have a menu bar but none of the tasks is accessible. It downloads messages but I cannot open, delete or move them. I need to go to task manger to close the app. When I go there, there are multiple tasks for Thunderbird. Tried a shift start but I could not even see the inbox after deselecting addons. Just the menu bar and the rest is a blank page.

Tried a screen shot but this does not work.

Hi, I have an issue that is very annoying. I recently upgraded from brother HLL5200 to HLL5210 printer. Since that upgrade, all emails printed via logmein/thunderbird/brother printer are printing in 1/4 of the normal size (tiny print in top left hand side of page). This applies to emails I try to print, as well as attachments. I have no other printer, so I cant test elsewhere. Thunderbird troubleshooting mode does not help. Brother studied it and said its not a printer issue. Logmein studied it and said its not a logmein issue. My tech support guy thinks it may be a driver incompatibility between logmein and thunderbird. Can anyone help? Please contact me at nathan@nrosencanada.com thanks!

Greetings, For some reason entire inbox contents are gone... repair folder does nothing, settings show nothing is to be deleted without approval. Logged into my email on a different computer so the inbox would load in from the server cloud... loaded the entire sent msgs box... and nothing for the inbox....

I definitely didnt delete anything... this is a work email... need my inbox back asap

-Will

Hello, I am lost, which is why I am turning to this forum for help. I have a professional Gmail Workspace account (in this format: pierre.richard@aile.association.fr). I recently changed my laptop, and I can't log in on the new freshly installed thunderbird ( 128.7.0esr (64 bits) ). On my old computer, which ran on Windows 11 with the same settings, I had no issues, but since switching to the new one, it’s impossible. I put my settings automatically detected by Thunderbird in added images. The system fails every time because, supposedly, the password is incorrect. However, I am certain that I entered the correct password. Here’s what I’ve already tried to do: - I activated the IMAP access on my gmail settings - I tried whith my personal gmail account : It's working !

Does someone know what else I could try to solve this issue ?

Thanks for helping !

Bonjour, Quand on m'envoie une invitation par mail et que je l'accepte il est créé un rendez-vous dans le calendrier "Mon agenda" de thunderbird. Pour que je puisse voir ces invitation dans google agenda il faudrait que google soit synchronisé avec "Mon agenda" de thunderbird. Je n'arrive pas à le faire. Par avance Merci. Fabrice Jalinier

Desktop PC running latest Thunderbird and Firefox. Started Thunderbird, instead of the usual tabs opening, it appears to have forgotten my accounts, asks for my email address, i.e. starting from scratch again. Starting Firefox, all previously-open tabs have gone, though bookmarks are all there.

Has there been some update which has wiped or reset Mozilla data? Yes, obviously I can go through setting up Thunderbird again but that will take quite some time and yes, I can use Firefox but many of the tabs I had open were there for a reason and it will take a while to find them all again.

Is there any way that the previous state can be recovered? My laptop has both applications running fine and I have paused Windows updates for a week, just in case the latest update caused this. Thank you.

Please tell me how I can remove this message. I have never seen it before and now I cannot read e-mails after 8/2/25 (I have been away for a few days).

I have tried to send myself a test message today but it will not go. I have tried cleaning out my mail server mailboxes but this has no effect. Running anti-virus software has no effect either.

Any help would be appreciated,

Thank you,

Tregarth

Bonjour, J'ai supprimé par méconnaissance le dossier "tous les messages" et j'ai perdu tous les messages dans mes dossiers ! Comment peut-on les récupérer ? D'avance merci pour votre aide.

Emails in two of my inboxes (maybe all four) are randomly disappearing. None of my email templates are showing up in either of my two template folders. This started two days ago and I cannot figure it out. Emails get downloaded, then some are just vanish but are still on the servers. Repairing the folders does nothing, but folder properties on my template folders show the number of messages that should be there. Thanks in advance for any help you can provide.

Is there any way to get Thunderbird to show ICS files? Right now it just shows the contents as unusable trash in the email body.

Before anyone says it, toggling 'Display attachments inline' doesn't do anything. Enabling a calendar in Thunderbird allows the 'accept' etc buttons, but then I have to deal with the headache of a calendar in Thunderbird and still doesn't show the ICS file so I can use it with my actual calendar app.

Hello, We have problem with sending and receiving e-mails. Sometimes Thunderbird just stops receiving e-mails. We can send messages but they can be saved only in local folder. In browser e-mails arrive and we can send them without any problems so it has to be some problem with Thunderbird. We were trying a lot of solutions, but only one works - creating new profile. It is very time-consuming solution, because we have to copy all e-mails, contacts, user settings, etc and we have to create a new profile couple times in a month... We were trying to off our antyvirus, forget password, etc. Probably there is some problem with certificates, but we do not know how to fix it. We use IMAP. Let me know what we can do to solve this problem, because creating new profiles is too tiring... :(

Regards, Maciej Sendziuk

I am on a MacBook M1 using Sequoia v15.3.1, running Thunderbird v128.7. I have been through many of the forums and also done Google searches, but have not been able to find a way to search for events in the calendar. When I am in the calendar and type a query into the search field, it will only search in messages. I have not found anything in settings that allows me to change this nor have I found any options available on the screen for searching only calendar events. I know there has to be a way that I am just not seeing. Also, there seem to be different options in view on the Windows version than in the Mac version and many of the solutions call for accessing a button or command that I don't see in the Mac version.

For nearly a year, now, I've been very happily receiving my YouTube comment notifications regularly and quite satisfyingly. Since this latest update, suddenly they are not showing up in any part of my INBOX, when I check my e-mail.

I've checked all the settings I can find, regarding notifications -- both on YouTube and Thunderbird. I changed a couple of things that shouldn't have made any difference, and they didn't.

I have three YouTube channels, and I tried switching to my earliest one as the "official" one that uses my lindawing2@gmail.com e-mail sign-in, hoping that that might make things work again. I had it set, before to my Grandma's Got Grace channel (which is my third channel), and that didn't make any difference, either. My other channel is Grandma's Gone Gaming. It also uses lindawing2@gmail.com for my sign-in. So I didn't bother trying to change over to that one.

I'm still getting ALL (and that's a huge listing every day) of my notifications under the bell, in the YouTube menu, but I don't care for the way those work. I MUCH prefer the way the Thunderbird e-mail has been processing those notifications for quite some time, now ... until the latest update.

This is very frustrating. The change has also affected notifications that I usually get from other channels (those by friends who have their own websites and/or chat channels set up, that allow me to ask for notifications of messages they send me).

I'm getting NO notifications at all, in my Thunderbird app, now. Period.

Thunderbird Notifications for just my Inbox

I have a single Outlook email set up to route mail to folders and only mail from my contacts to the Inbox.

It's a good setup. I check folders when I feel like it. Junk much less. The inbox when it arrives.

I want Thunderbird to only notify for mail to my Inbox.

There does not appear to be a way.

I did try the NTFNTF add-on. It looks cool and has check boxes, but does nothing. I'm running the latest Thunderbird Version 128.6.1esr

For now, and perhaps forever, I just let my phone alert me. It only does inbox (the normal).

Using Thunderbirds junk filters is not an option for normal people who check and receive mail with more than just the one device!

So, is there something I missed or an add-on that I missed (and works for this version) ?

I have lots of folders in Thunderbird; when I move an email to a folder, the 'focus' moves with the email to that folder. I then have to scroll back up to the Inbox and click to see the inbox again. Can this behaviour be changed so that after dropping the file off, the focus returns directly to the inbox, saying a bunch of keystrokes? Cheers