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Cannot turn VPN on

I have the VPN button on my toolbar but cannot turn it on. I click on it then log in to my account and get as far as the attached and the can go no further.

Solved 8

No TURN ON button for VPN

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Start… (tuilleadh eolais)

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Started button, no Turn On button. If I click the Get Started button, it re-opens the window that indicates I'm signed in and tells me to click the Turn On button, again.

Can you assist?

Thanks much, Ken

Open 1 30

No access to BBC video clips

I just noticed the VPN option. Previously I used another VPN, not for privacy, but to give me a UK IP address so that I could access BBC videos which are normally availab… (tuilleadh eolais)

I just noticed the VPN option. Previously I used another VPN, not for privacy, but to give me a UK IP address so that I could access BBC videos which are normally available only if you are in the UK, and thereby get a UK IP address. I took only the free 1 day trial, not wanting for pay for it, and it worked. However with Mozilla VPN, I still get the message 'This content is not available in your location.'.

Open 1 110

vpn won't turn on

I'm trying to use the built in VPN. I'm signed in but it just keeps returning me to the same page. The VPN icon doesn't have a green tick - it keeps the little black cros… (tuilleadh eolais)

I'm trying to use the built in VPN. I'm signed in but it just keeps returning me to the same page. The VPN icon doesn't have a green tick - it keeps the little black cross next to it. What am I doing wrong?

Open 1