Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

new print system dialog excessively slow

Since the new Firefox browser print system dialog was introduced, replacing the system print dialog panel, the process takes an excessive amount of time to process a prin… (tuilleadh eolais)

Since the new Firefox browser print system dialog was introduced, replacing the system print dialog panel, the process takes an excessive amount of time to process a print to a device or other interface (especially Preview), compared to the previous version as well as when compared to other browsers, like Safari.

By excessive, I mean 10-30 seconds for anything in the browser; where previously the request was completed in 1-2 seconds.

OS: macOS Sierra (10.12.6) FF: 97.0.1

Asked by steve 2 bhliain ó shin

Last reply by john.r.mcclelland 1 bhliain ó shin

  • Cartlannaithe

Firefox using wrong ICC profile when copying and pasting images

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing … (tuilleadh eolais)

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing the gfx.color_management settings without it improving. The images look fine and are the right colors in the browser, however, the issue only happens when I copy and paste images. Firefox behaves like the color management is disabled (set to 0 in config) but ONLY when copying and pasting images.

I do not have this issue with other browsers such as chrome.

Asked by dndraccts 2 bhliain ó shin

Last reply by cor-el 2 bhliain ó shin

  • Cartlannaithe

My Passwords are unwanted on another computer

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he … (tuilleadh eolais)

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he is reporting that he has ALL my passwords. How can undo this? I never gave him access to my account and I never clicked on sync or something?

Asked by mail1351 2 bhliain ó shin

Last reply by cor-el 2 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Firefox not asking where to download files

I have always had my browser set to ask me where to save anything I'm downloading, as you can see by the attached screenshot. However, every single file I have downloaded… (tuilleadh eolais)

I have always had my browser set to ask me where to save anything I'm downloading, as you can see by the attached screenshot. However, every single file I have downloaded for the past 2-3 days has first gone into my Downloads folder instead, forcing me to re-download the file in order to get it into the correct folder. If this was for personal usage, I wouldn't care, but having to continually download business files is getting old very very quickly. Firefox has been my default browser for the better part of two decades. I really don't want to switch to Chrome or Safari just because Firefox won't let a power user customize their usage experience.

Asked by cmjross1 2 bhliain ó shin

Answered by jscher2000 - Support Volunteer 2 bhliain ó shin

  • Cartlannaithe

Changing credit card information

You have notified me that you are not receiving credit card payments, but you don't give me access to your billing and payment screen(s). I can't change my payment inform… (tuilleadh eolais)

You have notified me that you are not receiving credit card payments, but you don't give me access to your billing and payment screen(s). I can't change my payment information if I can't location the right screen. [email removed from public]

Asked by griffonv 2 bhliain ó shin

Last reply by Chris Ilias 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Pocket missing from homepage

Hello, I just upgraded to Firefox 98.0.1. And there doesn't seem to be an option to add Pocket suggestions to the homepage, as there used to be. You can add Pocket arti… (tuilleadh eolais)

Hello,

I just upgraded to Firefox 98.0.1. And there doesn't seem to be an option to add Pocket suggestions to the homepage, as there used to be.

You can add Pocket articles that you've saved, but not suggestions from Pocket.

It used to be under settings - home - recommended by Pocket.

Has this been removed from the options?

Thanks, Taylor

Asked by Taylor 2 bhliain ó shin

Answered by Bithiah 2 bhliain ó shin

  • Cartlannaithe

Quickbooks embedded pdf's not working in V98

When I attempt to print a deposit slip or send an invoice from QuickBooks Online, the embedded pdf only shows if I set the pdf extension to always display in firefox. If… (tuilleadh eolais)

When I attempt to print a deposit slip or send an invoice from QuickBooks Online, the embedded pdf only shows if I set the pdf extension to always display in firefox. If I set it to always ask, I then pick show in firefox and it opens a new tab with the pdf. AND it downloads it to my download folder, neither of which I want to happen.

Asked by sneadmark 2 bhliain ó shin

Last reply by akrywonizka 1 bhliain ó shin

  • Cartlannaithe

is there a way to automatically have my posted question emailed to me?

hello, i am wondering, is there a way to automatically have my posted question emailed to me? Meaning, when i post a question here, can i choose that a copy of it be sen… (tuilleadh eolais)

hello,

i am wondering, is there a way to automatically have my posted question emailed to me? Meaning, when i post a question here, can i choose that a copy of it be sent to me? (many other sites, such as google and ebay, have this option, and it is very helpful).

thanks!

Asked by z. ixa 2 bhliain ó shin

Last reply by Chris Ilias 2 bhliain ó shin

  • Cartlannaithe

FF settings get reset by themselves

Default home page keeps getting reset to "Browser default" every day or two. The search engine choice keeps defaulting "Browser default" and goes to Yahoo. My prefere… (tuilleadh eolais)

  1. Default home page keeps getting reset to "Browser default" every day or two.
  2. The search engine choice keeps defaulting "Browser default" and goes to Yahoo. My preference is Google.

Earlier someone said that one of the Add-ons might be causing this and that i should disable all of them and try. No improvement. It still keeps happening.

I even re-installed FF to no avail.

Can someone help sort this out?

Many thanks.

Asked by C S Balachandran 2 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Privacy: Firefox Knows User Account Name

Firefox is a very private browser, and that is why I like it. But recently, when I was pairing my Android Firefox with my Mac Firefox, Firefox asked me whether I want to … (tuilleadh eolais)

Firefox is a very private browser, and that is why I like it. But recently, when I was pairing my Android Firefox with my Mac Firefox, Firefox asked me whether I want to confirm pairing. This all worked fine, but I noticed that Firefox mentioned the home folder of the account on my mac on which it was installed to identify that Firefox instance running on my Mac. This home folder is the name of my user account, which is my actual name. So Firefox has access to and is in some sense broadcasting my actual name over the internet. I understand that this might be only viewable by me and encrypted, so not even viewable by Firefox itself let alone the public internet (and I hope my understanding is correct and this is indeed the case--correct me if I am wrong), but it was still disconcerting that "metadata" like this is floating around the internet which can easily identify someone even if he goes to great lengths for privacy.

Asked by rbjones111960 2 bhliain ó shin

Last reply by Chris Ilias 2 bhliain ó shin

  • Cartlannaithe

Can't find browser hisoty on a mac

Hi Support, I tried to upgrade Firefox on my Mac. The file could not complete because it said it was either corrupted or incomplete. I then re-downloaded another Firefox… (tuilleadh eolais)

Hi Support,

I tried to upgrade Firefox on my Mac. The file could not complete because it said it was either corrupted or incomplete. I then re-downloaded another Firefox update, but can't find my browser history.

Please help!! Thank you!

Alexander


edit bump: /moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section since you have macOS.

Asked by voiceman1 2 bhliain ó shin

Last reply by Chris Ilias 2 bhliain ó shin

  • Cartlannaithe

Access Denied Error Message

I received the message Access Denied Error 121 while working on my Ancestry.com page. I have always had access to Ancestry using Firefox. I tried logging off of Ancestr… (tuilleadh eolais)

I received the message Access Denied Error 121 while working on my Ancestry.com page. I have always had access to Ancestry using Firefox. I tried logging off of Ancestry and logging back in. That did not fix the problem. I also made sure that Ancestry is on the Standard setting for cookies. That did not fix it either.

What do I need to do to fix the problem. I use a MAC. As I said before, I have always used Firefox for my Ancestry work because the site works better on Firefox than Safari.

Please help,

Lisa A Smith [phone# removed from public]

Asked by Leediebug 2 bhliain ó shin

Last reply by cor-el 2 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Auto login booby trap.

I am in the process of moving all of our passwords into 1Password. However, I discovered that my wife has her Firefox set to auto login, but can't remember her user name… (tuilleadh eolais)

I am in the process of moving all of our passwords into 1Password. However, I discovered that my wife has her Firefox set to auto login, but can't remember her user name and password. So, although she can use it, she can't change update the password. The fact that on setup, auto login is the default makes this doubly frustrating. So, is there any way to get to the password?

Asked by tmpc 2 bhliain ó shin

Answered by Chris Ilias 2 bhliain ó shin

  • Cartlannaithe

Download window suddenly huge

After the update suddenly the download window is huge. Before it would go away after I downloaded something but now it stays. I have to click it away after every download… (tuilleadh eolais)

After the update suddenly the download window is huge. Before it would go away after I downloaded something but now it stays. I have to click it away after every download which is really annoying. Any tips on how I can make it go back to how it was before?

Asked by assets123 2 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

In Facebook Images

I use Firefox for Facebook but have discovered that if a series of images are posted in Facebookk then the normal left and right click buttons either side of the image to… (tuilleadh eolais)

I use Firefox for Facebook but have discovered that if a series of images are posted in Facebookk then the normal left and right click buttons either side of the image to move from one image to another do not work. Nor do the left and right keys

I have just done a test posting on FB and checked it does not work in Firefox.

I've swapped to Opera and that works.

I'm on a M1X MBP 2021 Monterey 12.3 and I've just downloaded and installed the latest Firefox just in case

Asked by rex_2 2 bhliain ó shin

Last reply by rex_2 1 bhliain ó shin

  • Cartlannaithe

Restore Firefox Bookmarks from JSON file on Mac running Big Sur

I had to rebuild my mac. Prior to reformatting hard drive I saved my Firefox bookmarks as a JSON. File. The instructions say to restore the JSON file but every time I sel… (tuilleadh eolais)

I had to rebuild my mac. Prior to reformatting hard drive I saved my Firefox bookmarks as a JSON. File. The instructions say to restore the JSON file but every time I select Restore >> Choose File, no dialogue box comes up for me to select the location of my file.

What do I do?

Asked by cameraeyes 1 bhliain ó shin

Last reply by Terry 1 bhliain ó shin