Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

How to get rid of unrequested invasive rendered area debugging overlay?

After updating my openSUSE Firefox package from version 122 to 123 every frame inside each window started to have weird grey overlay of scrollable area. I failed to find … (tuilleadh eolais)

After updating my openSUSE Firefox package from version 122 to 123 every frame inside each window started to have weird grey overlay of scrollable area. I failed to find any description of such a thing happening, let alone how to get rid of it. I tried removing build-in distro-default preferences and had complete audit of all my custom preferences in about:config but none changed that behavior. I even updated to 124b4 but this also haven't changed anything. Naturally, nuking entire profile is not an option, I might as well replace the whole browser. So, how do I get rid of this thing?

Asked by F0X 1 lá ó shin

Last reply by jonzn4SUSE 8 n-uaire ó shin

Unable to Access FlightRadar24 web site due to issue with WebGL

Since this week I have been unable to access flightradar24 web site due to a problem with WebGL. It tells me that I need a compatible browser e.g. Firefox I am running L… (tuilleadh eolais)

Since this week I have been unable to access flightradar24 web site due to a problem with WebGL. It tells me that I need a compatible browser e.g. Firefox

I am running Linux Mint 21.3 Cinnamon on and I7 processor with a NVIDIA Corporation GK208B [GeForce GT 710] graphics card.

I have edited the about:config file as follows:

webgl.force_enabled TRUE

but noted a collection of failed messages as shown on the attached screen shot.

This web site is still accessible using chromium on the same computer, suggesting that there isn't a hardware problem.

Thanks

Howard

Asked by h.brissenden 12 uair ó shin

Last reply by jonzn4SUSE 9 n-uaire ó shin

Sync does not work on any device

I have never managed to get Firefox Sync to work on my devices, I don't know why. I don't get an error message saying it failed or why it failed. I run Firefox on desktop… (tuilleadh eolais)

I have never managed to get Firefox Sync to work on my devices, I don't know why. I don't get an error message saying it failed or why it failed. I run Firefox on desktop (Linux) and Android, both always updated to the latest version.

My use case is simple, I just want my mobile Firefox to have all the bookmarks I have on desktop already.

On Android, when I go to my account settings it says "Las synced: never". Clicking the "Sync now" button does absolutely nothing.

On Desktop I go to Settings - Sync, press the Sync button. It appears to work, though no feedback is ever provided.

When I go to about:sync-log, on desktop, finally an error is shown. It seems to attempt to connect to https://sync-765-us-west-2.sync.services.mozilla.com/1.5/207352084/info/collections and fails. Manually going to the URL also fails on both desktop and mobile. Entire log below

1709188645048 Sync.LogManager DEBUG Flushing file log 1709188645050 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188645050 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188645052 Sync.LogManager DEBUG Log cleanup threshold time: 1708324645052 1709188645052 Sync.LogManager DEBUG Done deleting files. 1709188684156 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1709188684156 FirefoxAccounts DEBUG fxa_status received 1709188684156 FirefoxAccounts DEBUG service: sync 1709188684156 FirefoxAccounts DEBUG is private browsing: false 1709188684291 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded 1709188684291 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded 1709188690370 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:pair_preferences 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690496 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188767104 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1709188767104 FirefoxAccounts DEBUG getOAuthToken enter 1709188767104 FirefoxAccounts TRACE getCachedToken returning cached token 1709188767104 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1709188767104 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1709188767361 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1709188768376 Sync.RemoteTabs INFO Generating tab list with filter 1709188768377 Sync.RemoteTabs INFO Final tab list has 0 clients with 0 tabs. 1709188991788 FirefoxAccounts ERROR Pairing channel error: Error: WebSocket unexpectedly closed(resource://gre/modules/FxAccountsPairingChannel.sys.mjs:3599:20) JS Stack trace: FxAccountsPairingChannel</_setupListeners/<@FxAccountsPairingChannel.sys.mjs:3599:20 1709189210399 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1709189210400 FirefoxAccounts DEBUG fxa_status received 1709189210400 FirefoxAccounts DEBUG service: 30b11ae57025e70b 1709189210400 FirefoxAccounts DEBUG is private browsing: false 1709189279244 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189285734 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189303334 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189310511 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189312578 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189527477 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1709189527477 FirefoxAccounts DEBUG getOAuthToken enter 1709189527477 FirefoxAccounts TRACE getCachedToken returning cached token 1709189527477 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1709189527477 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1709189527975 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1709189534135 Sync.Service DEBUG User-Agent: Firefox/123.0 (Linux x86_64) FxSync/1.125.0.20240219145322.desktop 1709189534135 Sync.Service INFO Starting sync at 2024-02-29 06:52:14 in browser session 1LYtwG18bBEH 1709189534135 Sync.Service DEBUG In sync: should login. 1709189534135 Sync.Service INFO User logged in successfully - verifying login. 1709189534135 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709189534135 Sync.SyncAuthManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1709189534135 Sync.Status DEBUG Status.login: error.login.reason.network => success.status_ok 1709189534135 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1709189534135 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1709189534136 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709189538030 Sync.Resource WARN GET request to https://sync-765-us-west-2.sync.services.mozilla.com/1.5/207352084/info/collections failed: [Exception... "The connection was established, but no data was ever received" nsresult: "0x804b0014 (NS_ERROR_NET_RESET)" location: "<unknown>" data: no] No traceback available 1709189538030 Sync.Service DEBUG verifyLogin failed: [Exception... "The connection was established, but no data was ever received" nsresult: "0x804b0014 (NS_ERROR_NET_RESET)" location: "<unknown>" data: no] No traceback available 1709189538031 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.network 1709189538031 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1709189538031 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1709189538031 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1709189538031 Sync.ErrorHandler ERROR Sync encountered a login error 1709189538032 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1709189538032 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1709189538034 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.sys.mjs:1041:15) JS Stack trace: onNotify@service.sys.mjs:1041:15 1709189538034 Sync.Service DEBUG Not syncing: login returned false. 1709189538035 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Asked by Cosme Benito 16 uair ó shin

Last reply by jonzn4SUSE 15 uair ó shin

Sync not working due to a downed server

For now one week, I cannot sync my browser using Firefox sync. When checking the logs, I always see : Sync.Resource WARN GET request to https://sync-788-us-west-2.s… (tuilleadh eolais)

For now one week, I cannot sync my browser using Firefox sync. When checking the logs, I always see :

Sync.Resource WARN GET request to https://sync-788-us-west-2.sync.services.mozilla.com/1.5/208380794/info/collections failed: [Exception... "The connection was refused" nsresult: "0x804b000d (NS_ERROR_CONNECTION_REFUSED)" location: "<unknown>" data: no] No traceback available

I have tested on multiples wifi network and mobile data and still the same error. After checking, it seem that this server is down, and I don't know were to report this.

Is this the right place to report this or is it a thing I can do to fix that ?

Thanks

Asked by cfouche3005 2 lá ó shin

Last reply by jonzn4SUSE 21 uair ó shin

Update from tar.bz2 files extracted

Ark extracted Version 119 files into /home/Downloads/Firefox/Firefox. I tried ./update from the BASH command line, but didn't know which argument(s) to add to that comman… (tuilleadh eolais)

Ark extracted Version 119 files into /home/Downloads/Firefox/Firefox. I tried ./update from the BASH command line, but didn't know which argument(s) to add to that command. I'm hoping to update Firefox 78.14 ESR to a recent version, whether ESR or not. Thanks for your help.

Asked by lee.hinkleman 4 lá ó shin

Last reply by jonzn4SUSE 2 lá ó shin

Is ff123 unstable?

With first boot after installing ff223, my HP laptop failed, insisting internal had does not exist. Internal had is 1/2 gig, external had is 2 gig, but completely ignore… (tuilleadh eolais)

With first boot after installing ff223, my HP laptop failed, insisting internal had does not exist. Internal had is 1/2 gig, external had is 2 gig, but completely ignored now. No thumb drive or alternate device recognized. Laptop has Linux Mint 64 but.

Asked by cmdr.ronald 4 lá ó shin

Last reply by jonzn4SUSE 4 lá ó shin

Synced Tabs - no longer works

Dear Mozilla Support, [please forgive my poor English - FRENCH is my mother tongue] CONTEXT - I use a Linux (Peppermint) Live DVD to surf the Web, always on the same lap… (tuilleadh eolais)

Dear Mozilla Support, [please forgive my poor English - FRENCH is my mother tongue]

CONTEXT - I use a Linux (Peppermint) Live DVD to surf the Web, always on the same laptop. I do NOT use any hard disk inside that laptop, just the Live DVD spinned by a DVD player. Only the RAM stores data => fresh new distro for every session - years ago, I created a Firefox account, and the Sync worked perfectly, and allowed me to back up my Bookmarks AND my Opened Tabs (they are stored in Mozzila's cloud, and after each sign in and a sync, they reappear in the left panel). Regarding the Synced Tabs, the left panel used to store all the previous Live DVD sessions (generally with the device's name: peppermint's Linux... (IIRC). - i do NOT use several devices, and do NOT wish to sync date acreoss them. I use Sync to get my Bookmarks and Opened Tabs synced across successive Firefox sessions, day after day. I worked perfectly well.

PROBLEM Since a few weeks, I noted that despite login and sync, on the left panel - Synced Tabs are now empty: no tabs synced at all => so I cannot seamlessly find back my opened tabs from one session to another (if I switch off my laptop, then later restart a new Live DVD session) - see screenshot = https://imgur.com/LO6jWLYl.png - Bookmarks are nevertheless still perfectly synced (see screenshot = https://i.imgur.com/Td0nbY2.png)


Many thanks for you help. Kind regards from Europe.

Asked by olivertwist31416 6 lá ó shin

Last reply by jscher2000 - Support Volunteer 4 lá ó shin

''We are having trouble restoring your last browsing session"

On bootup firefox opens a single window which says the following: Sorry. We’re having trouble getting your pages back." We are having trouble restoring your last browsi… (tuilleadh eolais)

On bootup firefox opens a single window which says the following:

Sorry. We’re having trouble getting your pages back." We are having trouble restoring your last browsing session. Select Restore Session to try again.

The restore function succeeds in restoring 6 windows from the prior session, but this notice keeps appearing on every bootup.

Here are a few relevant details from about: config

  • browser.sessionstore.max_resumed_crashes (is set to 1)
  • browser.sessionstore.resume_from_crash (is set to true)
  • No 3rd party third party cleaning software
  • Two extensions, tab stash and tree tabs
  • There are no entries in about:crash for this event

Have been using Firefox from 2004 with 5-10 open windows which appear on bootup as they existed from the prior session. This is the first occurance of this error. Appreciate your support. Here are a few system details:

1.) 28gb ram 2.) Linux ~ LMDE 5 (Elsie) 3.) Firefox ESR 115.8 (oesr) 64 bit.

Asked by josborne1 1 seachtain ó shin

Last reply by jonzn4SUSE 5 lá ó shin

session restore not working reliably

FF version Extended Support 115.70esr (64bit) I have set /General/Startup/"Open previous windows and tab" - FF does not restore. It worked as expect before I upgraded ops… (tuilleadh eolais)

FF version Extended Support 115.70esr (64bit) I have set /General/Startup/"Open previous windows and tab" - FF does not restore. It worked as expect before I upgraded opsys (Opensuse15.4 to Opensuse15.5).

Please note: I AM NOT TRYING TO RECOVER FROM BEFORE THE UPGRADE! I am trying to get FF working normally (for me) with my usage and history SINCE the upgrade.

After reading https://support.mozilla.org/mk/questions/1407888 I believe I have tried everything there. FF sometimes restores one single historic tab, sometimes it comes with with one single tab opened to my default page.

1) "sessionstore.jsonlz4" did not exist in the main profile dir. (It does not because I followed instructions in the link above to copy it there and try again).

2) I do have a session file, found in sessionstore-backups dir , displayed with this recommended online converter/translater "https://www.jeffersonscher.com/res/scrounger.html"; it shows the expected windows and tabs.

3) Starting after copying the "sess...jsoniz4" file into the main profile dir, I get one window with one tab displayed; I had about 4-5 windows and 15-20 tabs open when I last closed FF, although when doing research, I often have a 10-dozen windows with 100+ tabs.

4) The History menu does not show a "Restore..." option at all. In the window that did open with a historic tab, the History/RecentlyClosedTabs contains a list of plausible sites, about 10, which may be correct for that window. But there were certainly many that were actually open at the time I shut down FF and the window has only opened one.

Thank you for any help here. Rufus

Asked by rlaggren 1 seachtain ó shin

Last reply by cor-el 6 lá ó shin

SOCKS5 authentication

Today I tried using a Socks5 proxy that requires user and password. It seems that this is still unsupported as already concluded in https://support.mozilla.org/en-US/ques… (tuilleadh eolais)

Today I tried using a Socks5 proxy that requires user and password. It seems that this is still unsupported as already concluded in https://support.mozilla.org/en-US/questions/1237174 and https://bugzilla.mozilla.org/show_bug.cgi?id=122752

Any news on this?

Kind regards,

aanno

PS: I _was_ able to use the very same proxy with curl with

curl --proxy-user user1:pass1 --socks5 "http://localhost:1080" https://www.google.de

Asked by aanno 1 seachtain ó shin

Last reply by TyDraniu 1 seachtain ó shin

Firefox won't start after updating. How to restore the previous version without losing profile data?

Firefox won't start after updating to version 123.0 on Ubuntu OS. At the same time, no errors will appear, and there is also no specific crash report that would help und… (tuilleadh eolais)

Firefox won't start after updating to version 123.0 on Ubuntu OS.

At the same time, no errors will appear, and there is also no specific crash report that would help understand the reason.

How to restore the previous version without losing profile data?

Asked by MarkR 1 seachtain ó shin

Last reply by zeroknight 1 seachtain ó shin

Porting Firefox

Tomorrow I will help a friend update their unsupported Linux OS to the most current version of the OS. The present version of Firefox is 88. Firefox could not update I a… (tuilleadh eolais)

Tomorrow I will help a friend update their unsupported Linux OS to the most current version of the OS. The present version of Firefox is 88. Firefox could not update I assume because of the age of the OS.

My concern is porting everything correctly from the old to the new version of Firefox. If I setup sync, will it restore his passwords and add-ons in addition to his bookmarks?

If not is there a good way to do it?

Asked by Guy 1 seachtain ó shin

Last reply by James 1 seachtain ó shin

Intermittent Master Password Recognition Issue with External Keyboard on Firefox for Ubuntu

Hello, I've encountered a recurring issue with Firefox on Ubuntu where my master password is sporadically not recognized when typed using my external wireless keyboard. … (tuilleadh eolais)

Hello,

I've encountered a recurring issue with Firefox on Ubuntu where my master password is sporadically not recognized when typed using my external wireless keyboard. This problem does not occur consistently but is particularly frustrating when it does, as it forces me to switch to my laptop's keyboard for input. I'm certain the password is entered correctly; after multiple careful attempts (3-5 times), the issue persists, leading to unnecessary stress and inconvenience.

    • Environment:**

- **Operating System:** Latest version of Ubuntu - **Hardware:** Dell Latitude laptop with a Contour external wireless keyboard, connected through a Dell docking station. This setup is shared with another laptop (HP) via the docking station.

    • Observations:**

- The issue seems to occur sporadically and is not reproducible on demand, adding to the frustration. - It has happened notably on the first login attempt after the computer's first boot of the day. - On one occasion, the problem led me to change my master password under the mistaken belief it had been compromised.

    • Impact:**

This intermittent recognition issue disrupts my workflow and significantly affects my user experience with Firefox. The necessity to switch input methods and the initial misinterpretation of the problem as a security concern are particularly concerning.

I hope this detailed feedback assists in identifying and resolving the issue. Thank you for your attention to this matter Firefox.

Sincerely, Daniel

Asked by Daniel 1 seachtain ó shin

Last reply by cor-el 1 seachtain ó shin

Scrolling is jittery in Firfox, but not other browsers

When I scroll up or down on the touchpad in firefox, it is like I scroll past a certain threshold, and it then sends a "scroll up" or "scroll down" command. When I do th… (tuilleadh eolais)

When I scroll up or down on the touchpad in firefox, it is like I scroll past a certain threshold, and it then sends a "scroll up" or "scroll down" command.

When I do this is Chromium, it's like I'm moving the website with my fingers. Similar to how it would be on a touch screen. In other browsers, the scrolling is not discrete, but continuous.

I love firefox, but this is driving me mad when I'm browsing. Is there any fix for this?

Asked by L M 1 seachtain ó shin

Last reply by TyDraniu 1 seachtain ó shin

Two versions of Firefox on same PC

Hello Is it Is it possible to have two separate installations of Firefox on the same PC. I would like one normal installation and one that would delete all cookies at shu… (tuilleadh eolais)

Hello Is it Is it possible to have two separate installations of Firefox on the same PC. I would like one normal installation and one that would delete all cookies at shutdown. Thanks

Asked by george28.james 1 seachtain ó shin

Last reply by cor-el 1 seachtain ó shin

picture-in-picture

Hello, In old versions of Firefox picture-in-picture mode was "always on top" by default, now "always on top" mus to be enabled every time I pop-out every video. Is ther… (tuilleadh eolais)

Hello, In old versions of Firefox picture-in-picture mode was "always on top" by default, now "always on top" mus to be enabled every time I pop-out every video. Is there any solution to make picture-in-picture mode "always on top" by default?

Asked by Paata Seturidze 1 seachtain ó shin

Last reply by cor-el 1 seachtain ó shin

When I use the shutdown feature, firefox tabs are retained on boot, even though that feature is turned off.

Am running on linux with KDE. When I press the software shutdown button in KDE, and reboot, the tabs in firefox remain, even though I disabled that from happening in sett… (tuilleadh eolais)

Am running on linux with KDE. When I press the software shutdown button in KDE, and reboot, the tabs in firefox remain, even though I disabled that from happening in settings.

Asked by aite 2 sheachtain ó shin

Last reply by jonzn4SUSE 1 seachtain ó shin

Multiple instances of "Isolated Web Co" when using Firefox on Ubuntu...

I'm having problems with Firefox using 75% of processor capacity. In "top" I see many instances of "Isolated Web Co". At the moment of this screen shot the processor is … (tuilleadh eolais)

I'm having problems with Firefox using 75% of processor capacity. In "top" I see many instances of "Isolated Web Co".

At the moment of this screen shot the processor is not overwhelmed, however, it will sometime jump up to 75% and the system will seem to freeze.

What is the "Isolated Web Co"? I'm thinking a virus.

Thank you.

Asked by Paul606 2 sheachtain ó shin

Last reply by cor-el 1 seachtain ó shin