Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

corrupted update

10/20/20 I clicked on the update button last night - running 81.0, and the update was for 81.0.2. When I went to open the browser all that I got was a line at the top … (tuilleadh eolais)

10/20/20

I clicked on the update button last night - running 81.0, and the update was for 81.0.2. When I went to open the browser all that I got was a line at the top - FF would not open. I backed up the profile, and did a clean install. When I finally got the backed up profile installed, it opened properly once and everything was there. When I opened it again, no book marks, and none of the buttons worked. FF didn't close properly, and I had to use Task Manager to shut down.

I ended up downloading the beta version, and it's worked just fine. The original profile works, so all bookmarks are there.

I see that FF released 82.0 this morning. Is it safe to try to install it, or is the beta version that I installed last night really 82, just hours before it was officially released?

Asked by finepoint 1 mhí ó shin

Last reply by finepoint 1 mhí ó shin

  • Réitithe

Shortcut to directly screenshot a full page.

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that. Is ther… (tuilleadh eolais)

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that.

Is there a shortcut to just directly take a screenshot of the whole page? Is there a way to configure such a shortcut if there isn’t one by default?

Thanks!

Asked by binki 1 mhí ó shin

Answered by jscher2000 1 mhí ó shin

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Gmail log in issue

I am unable to log into my gmail account. Though, no error message is displayed but there is no response on the screen when I click my email id to open it and the log in … (tuilleadh eolais)

I am unable to log into my gmail account. Though, no error message is displayed but there is no response on the screen when I click my email id to open it and the log in page fails to open. I have been facing this log in issue for the last two/three days. Kindly help me get rid of this problem. Thanks

Asked by pv.nair97 4 seachtaine ó shin

Answered by FredMcD 4 seachtaine ó shin

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Firefox >79 slow to load pages

Was using FF 79.0. Everything worked great. I upgraded to 80 or so a while back and found that it was taking ~7-10 seconds before FF would begin to load an initial webp… (tuilleadh eolais)

Was using FF 79.0. Everything worked great. I upgraded to 80 or so a while back and found that it was taking ~7-10 seconds before FF would begin to load an initial webpage, so I used system restore to go back to 79. I've upgraded to 82.0.2 and the same thing is happening. Tried going back using system restore, but system restore failed for some reason, so I'm now stuck. I haven't had success re-installing FF 79.0. Any ideas why FF would be so slow loading a page? FYI, once I'm on that website, if I click to another page on that website, it loads quickly and normally. Only seems to be when I'm moving to a new website. I'm using Windows 7.

Asked by bgula 2 sheachtain ó shin

Answered by cor-el 1 lá ó shin

Pictures showing in MS Edge but won't show in Firefox

While viewing news stories on MSN.com and clicking a link to a story with several pictures attached, the pictures will not display using Firefox but does display when usi… (tuilleadh eolais)

While viewing news stories on MSN.com and clicking a link to a story with several pictures attached, the pictures will not display using Firefox but does display when using MS Edge browser. This started happening just recently. This happens with Win10 and Win7. Firefox is updated to 82.0.3 64 bit. . FYI Chase bank will not allow you to log in anymore using Firefox. Possibly related to the above problem ?

Asked by mslane67 1 seachtain ó shin

Last reply by Gliss 1 seachtain ó shin

Help!

I had this problem yesterday when I started up this browser it said, "The bookmarks and history system will not be functional because one of Firefox's files is in use by … (tuilleadh eolais)

I had this problem yesterday when I started up this browser it said, "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.". So I read through the article and it said to restart my mac, so I did just that and pow, my bookmarks and history returned! Little did I know that the next day, (today) I'd start up Firefox and the message was there again, but this time, it got even worse.

       First I tried to tackle the bookmark problem, "Quit Firefox" they said, "Restart your computer." they said, "Create a new database". None of those worked, so I scrambled the internet looking for answers, all of them resolved their problems, every one else was A-ok, excluding me, and just like that, my add-ons weren't working anymore! Ad-block Plus, Dark Reader, Privacy Badger, nothing. I tried to delete Adblock first and reinstall it, because that's what their page told me to do, and I keep getting this message trying to reinstall it saying, "Installation aborted because the add-on appears to be corrupt." 
       And little did I know that every other extension said the exact same thing. So i knew something was going on that was out of my control. And then finally, the "pièce de résistance" to my pain and suffering through out this whole hour or so, pages won't even load even though I'm connected to the internet, how perfect... Even trying to update the browser won't work, downloading a new one also goes through the same "pages not loading problem. 
        So in conclusion, hopefully, just hopefully, you guys can help me out. I'll probably have to resort to my old laptop, (which is slow and almost unusable with how buggy that thing is.) seeing how my mac has also been running into problems these last few days as well before this conundrum. 

Good Luck and Happy Thanksgiving!

- wowok (willing to give up any second now.)

Asked by wowok 1 seachtain ó shin

Last reply by wowok 1 seachtain ó shin

Facebook Container

I am experiencing a Captcha problem on numerous websites. For example sending an email or query on a website where it is provided to do so under the Contact Us tab. I wou… (tuilleadh eolais)

I am experiencing a Captcha problem on numerous websites. For example sending an email or query on a website where it is provided to do so under the Contact Us tab. I would type everything, hit submit, and the first notice that Captcha was required is the alert to say Captcha or reCaptcha has not been recognized (or other wording to that effect). Is it possible that the add-on from Firefox for this app is causing the problem on my Windows 10 desktop computer.

Asked by janenejacobs5 1 seachtain ó shin

Password incorrect on new device

I recently purchased a new laptop. Wanting to have the same tabs, history and saved logins as my desktop, I wanted to sync my desktop Firefox account with the new laptop… (tuilleadh eolais)

I recently purchased a new laptop. Wanting to have the same tabs, history and saved logins as my desktop, I wanted to sync my desktop Firefox account with the new laptop. Both are windows 10 and up to date version of Firefox. When attempt to sign in to Firefox on the laptop, I get an "Incorrect password" message. I'm using the same email on both computers (only have 1 email anyway) and have had the account and used Firefox for years. Anyone have an idea of what is going on? TIA!

Asked by brthompson55 1 seachtain ó shin

Last reply by brthompson55 1 seachtain ó shin

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Add and modify Bookmarks

Hi, Since long time ago (I don't know when it started) I can't add or modify any Bookmarks ! I have a window oppening with nothing inside. If I try to mofify an old bookm… (tuilleadh eolais)

Hi, Since long time ago (I don't know when it started) I can't add or modify any Bookmarks ! I have a window oppening with nothing inside. If I try to mofify an old bookmark, I can change the name but not the link :-( Is there anythings to do like repar or delet a file ? Thx for any helper !

Hugo

Asked by jumpcutting 1 seachtain ó shin

Answered by FredMcD 6 lá ó shin

  • Réitithe

Possible scam involving email address

I was notified by a 3rd party monitoring service of a potential scam involving my email address, DOB, tel #, etc. To the best of my knowledge my password was not compromi… (tuilleadh eolais)

I was notified by a 3rd party monitoring service of a potential scam involving my email address, DOB, tel #, etc. To the best of my knowledge my password was not compromised. I contacted the potential site from the alerts which was GTL.Net and after contacting customer support I was told they had nothing to do with GTL. This company appears legitimate but I have had no dealings with them and have no idea whether I am being scammed or not. But they were possibly accessing information which they did not need. Help, I am stuck as to what alternatives are available.

Picture of 1 of 4 notifications (all 4 were the same):

Compromised Email Address & Compromised Phone

Monitored Element Email Addresses: [confidential info]@Gmail.com Monitored Element Phone Numbers: [confidential info] Date Found: 11/10/2020

We monitor online activity to identify the potential illegal trading and selling of your personal information. Unfortunately, we found a match which indicates the information within the red box above is available online. If your password was also compromised, that will be noted in the "Additional Info" section below. Please note, this is the password associated with the site where your email address was procured.

If the “potential site” information is populated, we obtained credible evidence that this is the possible site from which your email address and password, if applicable, were found and we recommend you change your password for this site.

If the "potential site" is not named, you should consider what sites you have associated with the “Monitored Element Email Addresses” and consider changing your password on those sites..

For example, if you set up an account with madeupwebsite.com (fictitious site for this example), you provided your email address to this site and established a password for this site; that password should be changed. See additional comments under “Here's what to do:”, below. We monitor online activity to identify the potential illegal trading and selling of your personal information. Unfortunately, we found a match which indicates the information within the red box above is available online. Below you will find additional information on next steps to take to ensure your personal information is secure.

Additional Info

The following data was found compromised with your email address. First Name Thomas Last Name Garner Email [email]@gmail.com Address 1 [confidential info] City [confidential info] Zip [confidential info] Country us Phone Number [confidential info] Potential Site gtl.net Creation Date 11/10/2020 D.O.B. D.O.B. Found Match IDEMAILADDR,IDHOMEPHONE

Here's what to do: Immediately change the password for the website if identified above. Consider changing passwords for websites or online accounts which may be associated with this email address. If the password is not identified above, that does not necessarily indicate your password is safe. Passwords might not be visible to our monitoring due to encryption or otherwise, yet they could be procured and encryption cracked by parties obtaining information from the dark web. Utilize smart password habits. Re-using passwords across multiple sources may increase your vulnerability to identity thieves. Create unique and strong passwords for your accounts using a mix of special characters, numbers and upper and lower case letters known only to you.

Here's what to do: Ensure the accounts that contain your phone number are secure. Many times, your phone number is used to authenticate your name and account information for websites like Gmail and Facebook.

CyberScan 11/17/2020 X CyberScan 11/17/2020 X CyberScan

edited for formatting and removing personal info -Andrew

Asked by tbgarn 1 seachtain ó shin

Answered by jscher2000 1 seachtain ó shin

problem deleting bookmark

I have a bookmark on my bookmark toolbar, that when I open the bookmark has no highlighted star to allow me to choose to remove it. I open the entire bookmark list and it… (tuilleadh eolais)

I have a bookmark on my bookmark toolbar, that when I open the bookmark has no highlighted star to allow me to choose to remove it. I open the entire bookmark list and it doesn't even show in the bookmarks list. How can I delete this off my bookmark toolbar? It's like it doesn't exist but it's front and center showing up. It does work and go to a valid web page. But I don't want it on the toolbar. And can't find a way to get rid of it. I've cleared cache, restarted, updated, etc. Nothing works.

Asked by Pamela 1 seachtain ó shin

Last reply by jscher2000 6 lá ó shin

Secure Connection Failed

Getting a "Secure Connection Failed" for one and only one (banking) website. I also get a similar (not identical) message when using Chrome. Interesting in that I can acc… (tuilleadh eolais)

Getting a "Secure Connection Failed" for one and only one (banking) website. I also get a similar (not identical) message when using Chrome. Interesting in that I can access the website using my iPhone.

Problem began for the 1st time today.

Please advise.

Asked by flgarrity 6 lá ó shin

Last reply by jscher2000 6 lá ó shin

  • Réitithe

Developer Tools / Style Editor deletes text as I type

I'm assuming this bug was introduced in the last update to Firefox. Whenever I am typing anything into the Style Editor, the text randomly seems to delete itself. If I … (tuilleadh eolais)

I'm assuming this bug was introduced in the last update to Firefox. Whenever I am typing anything into the Style Editor, the text randomly seems to delete itself. If I type very slowly it is less likely to happen, but occasionally still does.

I have seen some other threads about this with no solutions which leads me to believe this is a bug.

Asked by Gramps 6 lá ó shin

Answered by FredMcD 6 lá ó shin

Make new tabs from links retain history from parent tab

I'm trying to resurrect a feature from the good old Tab Utilities days. Is there any addon or about:config setting that will let new tabs from links retain the history fr… (tuilleadh eolais)

I'm trying to resurrect a feature from the good old Tab Utilities days. Is there any addon or about:config setting that will let new tabs from links retain the history from the parent tab?

Thanks in advance...

Asked by CBinLA 6 lá ó shin

Last reply by cor-el 6 lá ó shin

Issue with update 83.0

Am not computer savvy, but know just enough to get by with performing most routine desktop usage tasks .. I am running Windows 8 on a Dell Inspiron 660 desktop which us… (tuilleadh eolais)

Am not computer savvy, but know just enough to get by with performing most routine desktop usage tasks .. I am running Windows 8 on a Dell Inspiron 660 desktop which uses Intel's built in HD graphics 2500.

Up until Firefox update 82.0.2, I had no issues with Firefox whatsoever. Applying the update to 83.0 resulted in numerous error messages along the lines that my display driver had stopped responding (but successfully recovered).

While glancing through some of the event error logs, as best I recall having seen, at least one made a reference that Firefox could not access the graphics card (or something to that effect).

I then opted to perform a system restore and rolled back my system to where I was once again using Firefox update 82.0.2 successfully and without issues. FYI, I am using the last intel display driver available for my Dell, so updating my display driver isn't an option.

Unless and until others report a similar issue, guess I will continue using Firefox as updated to 82.0.2 and not downloading any further updates. Any comments would be appreciated.

Asked by ikey48 6 lá ó shin

Last reply by FredMcD 6 lá ó shin

I agree with this other person & say: I HATE YOU FIREFOX FOR *expletive* UP MY BROWSER WITH A REFRESH SUGGESTION

i Totally agree with this now closed post: I just returned to Firefox due to high level hacker threats & identity theft basically I'm still battling,so I have to have… (tuilleadh eolais)

i Totally agree with this now closed post: I just returned to Firefox due to high level hacker threats & identity theft basically I'm still battling,so I have to have all Social Media in Containers from now on & can't use other browsers w/o containers, so I get it all setup & had my sync on & the containers start acting up, so I see a suggestion to just simply refresh it, oh yea, that solves most problems, NO IT CAUSES MORE THAN IT SOLVES! Now my Lastpass pw mgr, can't get clipboard permission cause the page just comes up blank,when I try to copy/paste a pw, to sign into sync even, I had to past from outside using another browser & don't have containers on it, Brave should catch up to this, cause Chrome,clearly doesn't have containers, so I'm done using it & now w/o Firefox working right I'm screwed, it's so aggravating, Just when I thought firefox was doing good again, nope, you're back on my shitlist. I'm pissed just like this guy! I got my bookmarks & think I got the sync working but you shouldn't suggest refresh to fix issues, now how do I get my lastpass working? cause I have pop up blockers disabled & the permission page for firefox won't come up, just a blank page every time I try to copy a pw to paste in, manually, ugh, I hate this!

REFRESH HAS TOTALLY SCREWED UP MY COMPUTER - WHY DON'T YOU WARN PEOPLE

   9 replies
   3 have this problem
   409 views
   Last reply by Andrew

4 years ago KC KC 12/20/15, 1:45 PM

I stupidly accepted the Firefox suggestion to refresh my browser and everything i worked so hard for is gone. Its going to take me forever to FIX what your stupid site has screwed up. YOU REALLY OUGHT TO TELL PEOPLE IF YOU USE THIS YOUR GOING TO BE SCREWED

So I thought I'd just delete it and start over but even that has so many steps I DON'T HAVE TIME FOR THIS STUPID CRAP AND I REALLY HATE FIREFOX FOR SCREWING UP MY COMPUTER AND MY DAY

I AM SOOOOOOOO SCREWED - all my bookmarks I HATE YOU I HATE FIREFOX I CAME TO YOUR SITE THINKING IT WOULD BE SAFE AND YOU HAVE DESTROYED EVERYTHING

I SEE in another thread about deleting firefox and creating another profile and about 10 million other steps i don't know how to do but if I close firefox as you said then i can see your frigging directions I HATE YOU

Modified February 16, 2016 at 10:39:48 AM PST by KC Chosen solution

I understand that you're frustrated, but it only takes a couple minutes to copy the files. Take it step by step. Do not delete anything, that will only make it worse. Do not use Windows' system restore feature, that may make it totally irreversible.

In another thread (https://support.mozilla.org/questions/1098179) you said the steps I posted were not clear. Where did you run into problems? Read this answer in context

Asked by Soul4Sail 6 lá ó shin

Last reply by Soul4Sail 6 lá ó shin

Readers View issues

With some websites, when I click on the Reader View, instead of seeing the text from the webpage it shows me what is clearly a privacy disclaimer. (See attached screens… (tuilleadh eolais)

With some websites, when I click on the Reader View, instead of seeing the text from the webpage it shows me what is clearly a privacy disclaimer. (See attached screenshot.) Why is this happening, and what can I do to fix it?

Asked by randomtitle 6 lá ó shin

Last reply by FredMcD 21 uair ó shin

Bookmarks & Passwords from damaged Windows login

I used some software that damaged one of the Windows user accounts (a local account, not a Microsoft one). I can no longer open Firefox to export the bookmarks. However, … (tuilleadh eolais)

I used some software that damaged one of the Windows user accounts (a local account, not a Microsoft one). I can no longer open Firefox to export the bookmarks. However, from another Windows login I am able to access the profile files, where a page on this site (https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data) says they are stored. I copied both folders to the desktop of the other user account. Now, how can I get Firefox to access the data in those files? I would like the passwords especially, but also the bookmarks if possible. I'm willing to open an entirely new user account on the computer, if that is required, and deposit the files there (I'll probably end up doing that anyway; the user account they came from is damaged beyond repair, and the one I'm using now is for business, not my personal use).

Asked by mrs.reynoso 6 lá ó shin

Last reply by FredMcD 6 lá ó shin