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What directories in Windows store Profile/Sync data?

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing fo… (tuilleadh eolais)

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing folders from my weekly restarts, I need to sign in to my Firefox account and enable sync each week. Currently my machine retains the %APPDATA%/Mozilla and %LOCALAPPDATA%/Mozilla directories + children.

What other directories are needed by Firefox Developer Edition in Windows to retain the user profile/syncing, et. al.?

Thank you for your time!

Asked by jordwms 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 11 mí ó shin

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I have several websites I cannot sign into on FF but I can on Edge

Hello everyone. I do not know if any else has experienced this but I have several websites that I cannot sign in to. I have no problem reaching the sites but when it come… (tuilleadh eolais)

Hello everyone. I do not know if any else has experienced this but I have several websites that I cannot sign in to. I have no problem reaching the sites but when it comes to signing in I either get a message that my sign in information is not correct and this happens on Bestbuy.com or I get this message on Chewy.com Access Denied You don't have permission to access "http://www.chewy.com/app/login" on this server. Reference #18.88dcda17.1684871617.2bce7d64 . Now if I use the awful MS Edge I have no problem signing in to either one. I have racked my brain to figure this out even disabling each addon which I only have a few. I have ran scans for Malware with Norton 360, Malwarebytes and MSERT and nothing there. I was hoping someone could shed some light on this in some way or maybe change a setting in Firefox that I am overlooking. I can access these sites fine and move around in them but like I said I cannot sign in into them. I would greatly appreciate any help.

Respectfully, DT

Asked by new_aged2perfection 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Bookmarks and Passwords - How to archive.

Over the years I have accumulated important links in my Firefox Bookmarks bar and passwords file and it would be a disaster if for some reason my hard drive got compromis… (tuilleadh eolais)

Over the years I have accumulated important links in my Firefox Bookmarks bar and passwords file and it would be a disaster if for some reason my hard drive got compromised and I could no longer access them. Is there any way to copy the data to another set-up, independent of my laptop, from where the data could be retrieved in a usable form for display on another laptop or PC? Thanks.

Asked by joeogden 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Date.prototype.toJSON() and Date.prototype.toISOString() discrepancy

console.log(new Date().toJSON()); console.log(new Date().toISOString()); // Actual output: // 2023-05-27T04:21:13.004Z // 2023-05-27T06:21:13.005Z // Expected output: /… (tuilleadh eolais)

console.log(new Date().toJSON()); console.log(new Date().toISOString());

// Actual output: // 2023-05-27T04:21:13.004Z // 2023-05-27T06:21:13.005Z

// Expected output: // 2023-05-27T06:21:13.004Z // 2023-05-27T06:21:13.005Z

This happens only on Firefox and Firefox Developer Edition on one of my PCs and not the other. Firefox is version 113.0.2 (64-bit) and DE is 114.0b9 (64-bit)

Anyone experienced this before?

Asked by Mathias Frost 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Can I pay for real person suport?

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at h… (tuilleadh eolais)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

Asked by MikeSr 1 bhliain ó shin

Last reply by Paul 1 bhliain ó shin

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browser will not sync bookmarks and history from old computer

my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you shoul… (tuilleadh eolais)

my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you should be able to sync your whole account to a new device to my dismay that is not the case and I have years of bookmarks and history on my account urgent fix would be appreciated.

Asked by Abyss 1 bhliain ó shin

Answered by Abyss 1 bhliain ó shin

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Photos load incorrectly in Ebay

Since Ebay changed their format for auction ads the photos that are part of the ads open as faint negatives that can barely be seen. However, if you right click on one an… (tuilleadh eolais)

Since Ebay changed their format for auction ads the photos that are part of the ads open as faint negatives that can barely be seen. However, if you right click on one and save to a new tab they are fine.

Asked by cwilber 1 bhliain ó shin

Answered by cwilber 1 bhliain ó shin

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Firefox's pinned tabs closing

Hello everyone. I've been using Firefox for quite a few years now and I'm used to keep my pinned tabs open after closing and then opening a Firefox windows. Yesterday I… (tuilleadh eolais)

Hello everyone.

I've been using Firefox for quite a few years now and I'm used to keep my pinned tabs open after closing and then opening a Firefox windows.

Yesterday I noticed that after closing the navigator with the "X" in the tool bar menu, as I usually do, the pinned tabs are not "recovered" when opening again.

This happened randomly without configuration changes involved and drivers/firefox are updated to the last version available.

Moreover, I've tested the same in my notebook and it works just fine, as it keeps the tabs open when a new window is open.

Is there any troubleshooting for this or do you have any idea what could have caused this to happen?

Let me know if you need any additional info. Thanks in advance!

Asked by g.calissi 1 bhliain ó shin

Answered by g.calissi 1 bhliain ó shin

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Exporting passwords: I'm being asked for my Windows 10 password but I don't have one set

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I … (tuilleadh eolais)

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I don't have a Windows login set (no one else has access to my PC).

According to Firefox's own info, if you don't have a Windows password, the dialog asking for one shouldn't pop up.

I can't get past this and I've googled everything in sight. Does anyone else have a solution to this?

Thank you! Averill

Asked by Averill Buchanan 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Firefox always downloads a pdf files from an e-mail attachments, whether I open it in a browser or with acrobat reader.

Hello, Firefox always downloads a pdf files from e-mail attachments, whether I open it in a browser or with acrobat reader. So, if I open the same file every time it goe… (tuilleadh eolais)

Hello, Firefox always downloads a pdf files from e-mail attachments, whether I open it in a browser or with acrobat reader. So, if I open the same file every time it goes to download folder with multiple clones, like example file-1, example file-2 etc. I've used every combination of options, but the result is always the same. I've refreshed Firefox, but nothing changed.

Please help me with this case.

Regards, Paweł

Asked by Pierwszalepszabylewolna 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Error with facebook page

I'm using the latest version of firefox, at the moment i had a trouble. Text of timeline zone of my facebook hidden, first timeline unhide but other timeline hidden. I'm … (tuilleadh eolais)

I'm using the latest version of firefox, at the moment i had a trouble. Text of timeline zone of my facebook hidden, first timeline unhide but other timeline hidden. I'm restart my firefox, remove and resync ... but this error continue. I'm try other browser as chrome, brave no error. How to fix it? I'm the fan of Firefox but user experience too bad with this error I'm upload some images screenshot with error and no error with chrome browser. ++

Asked by clonemux001 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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*Always* show password?

Is there a security setting that allows me to show all my passwords rather than having to toggle them on each time? I am a recluse. There's never anyone looking over my … (tuilleadh eolais)

Is there a security setting that allows me to show all my passwords rather than having to toggle them on each time?

I am a recluse. There's never anyone looking over my shoulder. I just don't want to have to mess with it anymore.

If there isn't, could some kind developer please make an add-on?

I am using two computers: an iMac (late 2009) running 10.13.6 (High Sierra) and a Macbook Pro (13-inch, 2012) running 10.15.7 (Catalina).

Thank you!

K

Asked by khindall 1 bhliain ó shin

Answered by khindall 12 mí ó shin

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Firefox got uninstalled along with Windows 10. then both were reinstalled, but Ive lost all my bookmarks. Can I retrieve them somshow?

I had to reinstall windows 10 (this was done by Microsoft with my permission) and so firefox was uninstalled (long with all apps). i have reinstalled Firefox, but can't … (tuilleadh eolais)

I had to reinstall windows 10 (this was done by Microsoft with my permission) and so firefox was uninstalled (long with all apps). i have reinstalled Firefox, but can't retrieve my old bookmarks. I have a file of very old bookmarks, but the "import/restore" function doesn't restore or import using that file. Help please. Can the up to date bookmarks be retrieved from my uninstalled Firefox?

Asked by JOHN 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Mac OS, Google maps, Firefox doesn't show road name symbols

For awhile now when I use Google Maps on my Macbook Pro laptop (Ventura 13.4) with Firefox (currently 113.0.2), the road symbols (like interstate road symbol or state hig… (tuilleadh eolais)

For awhile now when I use Google Maps on my Macbook Pro laptop (Ventura 13.4) with Firefox (currently 113.0.2), the road symbols (like interstate road symbol or state highway symbol) display as a box of dots. (See examples attached) The first attachment shows the symbols as dot boxes and the second attachment shows a similar example from Safari browser where they properly display. I have Ghostery and AdBlocker installed but turning them off doesn't seem to make any difference.

I also noticed that the interactive maps at the Phoenix airport website (https://maps.skyharbor.aero) do a very similar sort of "image blocking" (see attachment three) with the symbols they used to designate restaurants and retail etc. so probably not a Google issue per se so much as a web design thing around symbols maybe?

Is there something I can do or set in Firefox that will let the symbols display properly?

Thank you for your time and attention.

Asked by GottobetheFox 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Text in search bar is scrambled when typing

With the latest update to Firefox (116.0.1) typing anything in the search bar looks as though my keyboard is mapped to everything - every keypress does something differen… (tuilleadh eolais)

With the latest update to Firefox (116.0.1) typing anything in the search bar looks as though my keyboard is mapped to everything - every keypress does something different. This only affects Firefox, no other program behaves this way (Word, Excel, Discord, etc.).

Currently running Windows 10, AMD Ryzen 7 1800, DDR4 RAM, Malwarebytes, and ZoneAlarm Extreme Security version: 15.8.139.18543. Had to revert back to Firefox 113 to type this via downloading it via Edge.

Asked by pem79 10 mí ó shin

Answered by Paul 10 mí ó shin

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Firefox is on all 4 of my destops (Mac OS Ventura 13.2.1)

I have a 2020 Mac Mini with Ventura 13.2.1 on it. I have four virtual desktops which are part of the OS. I place various apps on the others like stocks and weather etc. t… (tuilleadh eolais)

I have a 2020 Mac Mini with Ventura 13.2.1 on it. I have four virtual desktops which are part of the OS. I place various apps on the others like stocks and weather etc. to diminish clutter on screen. Firefox shows up on all 4 of them. I want it on only one desktop. Safari works on only one and doesn't show in the other 3 desktops. I have searched the net but haven't found anything that speaks to this in particular. Thanks for any help with this and I hope it's just a simple setting. Regards, Jim Stephens

Asked by Jimi 1 bhliain ó shin

Answered by Jimi 1 bhliain ó shin

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PDF files should not download, only open in browser

I have set .pdf files to be opened in firefox, not download and browser is still opening those in new tab and also downloading those. What could cause this problem? … (tuilleadh eolais)

I have set .pdf files to be opened in firefox, not download and browser is still opening those in new tab and also downloading those. What could cause this problem?

Asked by huligaani83 1 bhliain ó shin

Answered by TyDraniu 1 bhliain ó shin