Firefox not working after update.

I recently updated Firefox, and it has stopped working completely. The address bar seems to be disconnected, and no bookmarks will open either. Not even settings will loa… (tuilleadh eolais)

I recently updated Firefox, and it has stopped working completely. The address bar seems to be disconnected, and no bookmarks will open either. Not even settings will load. I had a second browser, and even after removing and reloading firefox, the problem remained.

Asked by carship 1 lá ó shin

Last reply by brisu 32 nóiméad ó shin

Missing ALL Firefox Data

I cannot seem to retrieve any of my Firefox data. My bookmarks, plugins, login and password data are just gone. Years of data are gone. There is no "old profile data" and… (tuilleadh eolais)

I cannot seem to retrieve any of my Firefox data. My bookmarks, plugins, login and password data are just gone. Years of data are gone. There is no "old profile data" and oddly enough none of the profiles have anything in them anyways. I have tried everything suggested and NOTHING has worked. Most people have no clue about the files and folders and definitely shouldn't be moving stuff around as most of the threads have suggested. What is a key3 or 4 file? Why should I have to move it? Where does one move it to? None of the threads on this topic are helpful and there's no way to just ask a person who works here? Considering this seems to happen to a lot of people it should be made much easier to do. I can't even import my old logins from Safari. Is years of my data just gone? If Im signed into my Firefox account shouldn't it be there, or what is the point of having one? I need a very easy solution to this extremely frustrating issue.

Asked by AJ 6 huaire ó shin

Last reply by brisu 2 uair ó shin

Anyone else not liking the new way firefox is printing

I just tried to print a list for the browser on Firefox and the new print options are useless. I use to be able to simplify, change background and have more options. Th… (tuilleadh eolais)

I just tried to print a list for the browser on Firefox and the new print options are useless. I use to be able to simplify, change background and have more options. This looks like the printing options on Microsoft Edge. I started using Firefox to get away from that. I mean if your going to mimic edge then why not use that browser instead??? Stop changing things. You update every 5 minutes and then it crashes, is to slow or just doesn't work. Slow the hell down and remember people like Firefox because it isn't like the big companies out there. It's a good browser. Leave it alone.

Asked by Izzy 4 huaire ó shin

Last reply by jscher2000 3 huaire ó shin

Firefox deteriorating

Menus do not appear, or are not clickable. tick boxes cannot be ticked, graphics are broken, logos do not appear correctly. I deleted and re-installed. restarted and noth… (tuilleadh eolais)

Menus do not appear, or are not clickable. tick boxes cannot be ticked, graphics are broken, logos do not appear correctly. I deleted and re-installed. restarted and nothing works....not a virus issue and have not done any update. I'm attaching a menu where the graphics (text boxes are gone), the amazon home page where the name on the logo is missing and a search engine bar that looks broken. Photos that are supposed to be cropped do not appear cropped anymore...etc. I'm trying to click on the box further down that allows me to be notified when someone answers the thread and cannot tick the box.

Asked by steliosmakridis13 10 n-uaire ó shin

Last reply by FredMcD 3 huaire ó shin

Secure Connection Failed

Secure Connection Failed. An Error occurred during a connection to www.netteller.com. The page you are trying to view cannot be shown because the authenticity of the rece… (tuilleadh eolais)

Secure Connection Failed. An Error occurred during a connection to www.netteller.com.

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Asked by YWMcGee 9 n-uaire ó shin

Last reply by FredMcD 4 huaire ó shin

Refresh disaster

Yesterday Firefox, which I've used for years, suggested that I refresh. So I did. It created an "Old Firefox Data" folder. The newly refreshed Firefox had none of my book… (tuilleadh eolais)

Yesterday Firefox, which I've used for years, suggested that I refresh. So I did. It created an "Old Firefox Data" folder. The newly refreshed Firefox had none of my bookmarks, etc., so I tried to add them by calling up the site and pressing Control+D, clicking on the star, etc. Nothing worked. Then I tried to add "Top Sites" to the opening page of the browser, putting in the name and URL. That didn't work either. Then I went to look at the suggestions on the Mozilla site as to what to do, either to allow the current version of Firefox to accept Top Sites & Bookmarks, or to reinsert the Old Firefox Data. I found the relevant pages but could make no sense of them. The recommendations are infinitely beyond my computer capacities, but even the simplest suggestions, like 'open the Old Firefox Data folder, highlight the items contained therein, right click, and press Copy' were unhelpful, since when I right-clicked, the menu that came up didn't include "Copy." Should I uninstall Firefox and download anew? I'm using Windows 7 and Firefox of approximately the same vintage. (Alas) I am also of a generation that remembers when electric typewriters were the big new thing, so I'm going to need very very simple instructions. . . . Many thanks, DKS

Asked by shuger 14 uair ó shin

Last reply by jscher2000 4 huaire ó shin

firefox crash ubuntu 18.04

Hi Firefox has been crashing on my linux system since february 27th Whether I attempt to start it safe mode or not, it will crach on startup, and Mozzilla Crash Reporter… (tuilleadh eolais)

Hi Firefox has been crashing on my linux system since february 27th Whether I attempt to start it safe mode or not, it will crach on startup, and Mozzilla Crash Reporter GUI will open. If I attempt to run it from the terminal in safe mode, the following error message appears in the console ExceptionHandler::GenerateDump cloned child 21529 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

This is the content of the most recent file in ~/.mozilla/firefox/Crash Reports/pending


{"AdapterDeviceID":"0x0166","AdapterDriverVendor":"mesa/i965","AdapterDriverVersion":"20.0.8.0","AdapterVendorID":"0x8086","AvailablePageFile":"0","AvailablePhysicalMemory":"122281984","AvailableSwapMemory":"1374183424","AvailableVirtualMemory":"1683070976","BuildID":"20210222142601","CrashTime":"1614523618","DesktopEnvironment":"gnome","EMCheckCompatibility":"true","FramePoisonBase":"9223372036600930304","FramePoisonSize":"4096","InstallTime":"1614417559","IsWayland":"0","IsWaylandDRM":"0","MozCrashReason":"OOB","Notes":"Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ","ProductID":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","ProductName":"Firefox","ReleaseChannel":"release","SafeMode":"1","SecondsSinceLastCrash":"10","ServerURL":"https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=86.0&buildid=20210222142601","StackTraces":{"crash_info":{"address":"0","crashing_thread":0,"type":"SIGSEGV /SEGV_MAPERR"},"modules":[{"base_addr":"0x7f212ff74000","code_id":"1e756486b2b98ce1a7aaf89f21df80a87ae917ae","debug_file":"libxul.so","debug_id":"8664751EB9B2E18CA7AAF89F21DF80A80","end_addr":"0x7f21384f3000","filename":"libxul.so","version":""}],"status":"OK","threads":[{"frames":[{"ip":"0x7f2135a23a0b","module_index":0,"trust":"context"},{"ip":"0x7f2134e1fa7e","module_index":0,"trust":"scan"}]}]},"StartupCrash":"1","StartupTime":"1614523616","TelemetryClientId":"eedb5a75-0b05-48d7-9f0b-e0ff7d7a1bef","TelemetryServerURL":"https://incoming.telemetry.mozilla.org","TelemetrySessionId":"54d80b9d-456a-4e17-9863-807eb6a296b8","ThreadIdNameMapping":"9568:\"IPC I/O Parent\",9569:\"Timer\",9570:\"Netlink Monitor\",9571:\"Socket Thread\",9572:\"Permission\",9575:\"JS Watchdog\",9576:\"JS Helper\",9578:\"JS Helper\",9579:\"JS Helper\",9577:\"JS Helper\",9587:\"Cache2 I/O\",9588:\"Cookie\",9589:\"StreamTrans #1\",9591:\"DOM Worker\",9593:\"IPDL Background\",9594:\"StreamTrans #2\",9605:\"StreamTrans #3\",9614:\"QuotaManager IO\",9629:\"IndexedDB #1\",9701:\"Worker Launcher\",9755:\"SoftwareVsyncThread\",9756:\"Compositor\",","TotalPageFile":"5408432128","TotalPhysicalMemory":"4028993536","UptimeTS":"1.39140296","Vendor":"Mozilla","Version":"86.0"}

What can I do to get fireworks working again?

Best wishes,

Will

Asked by william23b 1 lá ó shin

Last reply by jonzn4SUSE 6 huaire ó shin

video

Hi, I can't play any videos with Firefox browser (facebook, youtube, email attachments..). I can play all these videos using other browsers (microsoft edge, chrome..) on … (tuilleadh eolais)

Hi, I can't play any videos with Firefox browser (facebook, youtube, email attachments..). I can play all these videos using other browsers (microsoft edge, chrome..) on the same laptop (Windows 10). I have tried several 'solutions' on the Firefox help forum such as deleting cookies, history etc but running out of patience and thinking of switching default browser. Any easy solutions would be appreciated.

Asked by elza.meeusen 10 n-uaire ó shin

Last reply by cor-el 9 n-uaire ó shin

Graphical Corruption on ubuntu 18.04

I was using my browser just fine until today. Whenever i open it, the whole window becomes corrupted. Its impossible to read the screen when its in that state. However, w… (tuilleadh eolais)

I was using my browser just fine until today. Whenever i open it, the whole window becomes corrupted. Its impossible to read the screen when its in that state. However, when i open it on safe mode, the screen its just fine. No corruption or anything. I already cleared the startup cache, closed tabs and checked for updates and nothing seems to work. I installed the snap version of firefox from ubuntu software and its just as corrupted as the integrated one. Please i need help. Here's the log from normal mode and safe mode

Asked by spartan_099_halo 9 n-uaire ó shin

Last reply by cor-el 9 n-uaire ó shin

How to make scroll bar always visible and functional?

This page https://www.nacocanada.com/cpages/common-docs is broken and has a newsletter sign up overlay that can't be closed. So i hide the element with uBlock origin but… (tuilleadh eolais)

This page https://www.nacocanada.com/cpages/common-docs is broken and has a newsletter sign up overlay that can't be closed. So i hide the element with uBlock origin but the underlying page still doesn't scroll. If i make the window taller more content appears, so it is there.

How do I force enable the scroll bar for all websites or at least this one?

Asked by codywohlers 10 n-uaire ó shin

Last reply by cor-el 9 n-uaire ó shin

Profile transfer

My old computer became incredibly slow and almost unusable. I managed to find my firefox profile folder using the %APPDATA% search and copy it to an external hard drive a… (tuilleadh eolais)

My old computer became incredibly slow and almost unusable. I managed to find my firefox profile folder using the %APPDATA% search and copy it to an external hard drive and connect it to my new computer. I wanted to keep my bookmarks, extensions, and logins, so I followed this:

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_copying-files-between-profile-folders

But nothing changed on Firefox on the new computer. Going back to my old PC will be incredibly tedious, so I am hoping having moved my old profile folder to my new PC I have done everything I need to. Any help would be appreciated.

PS I am at work and don't have immediate access to my computer.

Asked by dustinchisam 11 uair ó shin

Last reply by cor-el 9 n-uaire ó shin

Save the same bookmark in multiple folders.

How do I save the same bookmark in multiple folders? (Sometimes it's hard to remember what folder I put a bookmark in: LOTS of folders & some bookmarks are ambiguous/… (tuilleadh eolais)

How do I save the same bookmark in multiple folders? (Sometimes it's hard to remember what folder I put a bookmark in: LOTS of folders & some bookmarks are ambiguous/could go in more than one folder; so much easier to find quickly if I had that option.)

Asked by sproulpat 18 uair ó shin

Last reply by cor-el 9 n-uaire ó shin

prevent showing saved password

Firefox has an option where you can see and copy saved passwords. is there any chance that i can block this or hide it. just a way that i can prevent people from seeing m… (tuilleadh eolais)

Firefox has an option where you can see and copy saved passwords. is there any chance that i can block this or hide it. just a way that i can prevent people from seeing my saved passwords. thank you.

Asked by maaizikhalil 16 uair ó shin

Last reply by cor-el 11 uair ó shin

How do I change the browser address bar upon opening a new tab?

I am writing an extension based on NewTab Override. I would like to know if there is a way to set the browser address bar to have no text when focused, and if so how to d… (tuilleadh eolais)

I am writing an extension based on NewTab Override. I would like to know if there is a way to set the browser address bar to have no text when focused, and if so how to do that. So far I am using the code from NewTab Override that does: ``` browser.tabs.update(tabId, { url : url, loadReplace : true }, () => {}); ``` But I don't know any function or property to set for the address bar. I looked in the developer page for Mozilla Firefox but couldn't find anything.

Asked by Nick 16 uair ó shin

Last reply by jscher2000 15 uair ó shin