• Réitithe

Shortcut Tiles no longer have three buttons to add, edit, remove shortcuts.

I am using Firefox 129.0.1 on a Windows 11 laptop and the three dots do not appear on the shortcut tiles when I hover over any of them. I have checked online documentati… (tuilleadh eolais)

I am using Firefox 129.0.1 on a Windows 11 laptop and the three dots do not appear on the shortcut tiles when I hover over any of them. I have checked online documentation and it still describes using the three dots to add, edit or remove a tile. Am I missing something? Help would be most appreciated.

Thank You...Mike Dilio

Asked by mdilio 1 mhí ó shin

Answered by cor-el 1 mhí ó shin

  • Réitithe

Mozilla Firefox slows down when disconnecting from VPN GlobalProtect

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises w… (tuilleadh eolais)

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises when I log out of the VPN client, such as needing to switch to a different VPN.

When I log out of the VPN client, Mozilla slows down massively. I get the following errors when trying to access websites.

PR_END_OF_FILE Timeout

I thought it was a DNS issue, but the change I made previously did not prove to be a reliable fix, and I do not actually know the root cause of what is happening. Firefox returns to normal ONLY after a full computer restart. At this point I am considering switching browsers as, despite Firefox's functionality, it is starting to interfere with my work.

I have used other VPNs, such as Fortigate VPN, and not encountered anything like this.

Any advice or guidance would be appreciated.

Asked by Candlejack 1 mhí ó shin

Answered by Candlejack 1 mhí ó shin

  • Réitithe

Firefox Refreshing Consantly.

Hi,\ Over the past week or so, my homepage refreshes intermittently and all of the time when I close tab. When I am on my homepage to read (MSN), I typically use the rig… (tuilleadh eolais)

Hi,\

Over the past week or so, my homepage refreshes intermittently and all of the time when I close tab. When I am on my homepage to read (MSN), I typically use the right click command to open the links in a new tab so I can keep the article in the homepage there. Every time I close the news tabs, the homepage refreshes. If I am just sitting on the homepage for few minutes, it auto-refreshes.

This does not happen on Edge or Chromium and I have been back to Firefox because I want more control over not having AI functions and Chromium still has serious limitations. But this is annoying. I have tried changing as many of the relevant settings in about:config that I could find to no avail. My PC an All-in-One 6 core Ryzen 7 with 16GB of RAM, which is far more than enough to handle the memory hog Firefox is (sometimes it eats nearly 2 gigs).

Any thoughts?

Thanks, Tom

Asked by Tom 2 sheachtain ó shin

Answered by Tom 2 sheachtain ó shin

  • Réitithe

Browse history

Hello, Couple of days ago I could not start up Mozilla Firefox due to a corrupted file. Naturally, I was immediately worried about my bookmarks, extensions, browse histo… (tuilleadh eolais)

Hello,

Couple of days ago I could not start up Mozilla Firefox due to a corrupted file. Naturally, I was immediately worried about my bookmarks, extensions, browse history...

In the end I re-installed Mozilla Firefox -without removing my old folders on C-drive and in AppData- and was able to recover my old bookmarks and extensions just fine.

However, for my old browse history I am not so sure. I have not found a way to restore those.

Could someone help?

Thank you in advance!

Asked by Jorik V. 1 mhí ó shin

Answered by TechHorse 1 mhí ó shin

  • Réitithe

Can't drag tabs or bookmarks anymore

At some point Firefox stopped allowing me to drag tabs or bookmarks around. This includes moving tabs around in their order, dragging a tab into a new window, dragging ta… (tuilleadh eolais)

At some point Firefox stopped allowing me to drag tabs or bookmarks around. This includes moving tabs around in their order, dragging a tab into a new window, dragging tabs into bookmarks, moving bookmarks around in the browser. I can't drag them around in 'manage bookmarks' either. I can still open and create bookmarks; they are simply much more difficult to place where I want them.

I believe this happened with the last update but it's not a feature I use all that often so it could be older.

I have opened Firefox in safe mode and had the same issue. I have turned off the computer several times since this began.

Any help would be appreciated.

Asked by gatekat 1 seachtain ó shin

Answered by gatekat 1 seachtain ó shin

  • Réitithe

firefox crashing

For the last 2 weeks I started having problems with Firefox working consistently. Sometimes only tabs crash, sometimes Firefox crashes. It is not tied to any actions, a t… (tuilleadh eolais)

For the last 2 weeks I started having problems with Firefox working consistently. Sometimes only tabs crash, sometimes Firefox crashes. It is not tied to any actions, a tab can crash even if you don't perform any actions in the browser. I have tried clean install on Fedora and Vanilla OS, native and Flatpak packages. The result is always the same - tabs or Firefox crashes every few minutes.

Asked by Maksim Podterebkov 1 mhí ó shin

Answered by Maksim Podterebkov 1 mhí ó shin

  • Réitithe

Gmail is not working

Gmail is not working. I enter the link https://mail.google.com in the address bar and nothing opens (white screen). This has not worked for about 2 months (maybe even mor… (tuilleadh eolais)

Gmail is not working. I enter the link https://mail.google.com in the address bar and nothing opens (white screen). This has not worked for about 2 months (maybe even more).

Asked by Nelver 2 mhí ó shin

Answered by Nelver 2 mhí ó shin

  • Réitithe

Cannot Edit Google Docs on Firefox Destop

For some reason I cannot type anything in Google Docs on the Firefox Desktop Browser. In fact, it seems like the browser doesn't recognize that I'm using Google Docs at a… (tuilleadh eolais)

For some reason I cannot type anything in Google Docs on the Firefox Desktop Browser. In fact, it seems like the browser doesn't recognize that I'm using Google Docs at all - in my attempts to see what was up I tried to bold a word to see what would happen, but the Ctrl + B shortcut opened the Firefox bookmarks tab instead. This is happening across all my Google Accounts, but only on Firefox and only in Docs - I can edit sheets and forms without issue, I can edit them all on my Android through the google apps, and I can edit them in another browser.

This is an issue that happened suddenly yesterday and I cannot think of anything that's caused it. I double checked that I had editing permissions on these docs, asked the people who owned them to remove me and re-add me but no luck. I have cleared cache and cookies, logged out and back, restarted the browser, and restarted my computer. Though I haven't changed anything with my extensions recently, I tried deactivating and reactivating everything I had. None of this caused any difference and I still cannot edit. I've also tried a user-agent switcher to see if that could help, but no dice. It really does seem like the issue is firefox not recognizing Google Docs is Google Docs and I'm not sure what the fix for that would be. Any advice would be greatly appreciated.

Asked by sparkyoungupstart 1 mhí ó shin

Answered by sparkyoungupstart 1 mhí ó shin

  • Réitithe

Downloading attachment in Outlook doesn't ask me where to store it

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default loc… (tuilleadh eolais)

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default location, while at the same time opening the attachment even though I only want to download the file.

Asked by WaReMoN 2 mhí ó shin

Answered by WaReMoN 2 mhí ó shin

  • Réitithe

Address bar suggestions have words containing the search terms but not the search terms themselves

It's hard to describe what I mean without an example. I type "tart" into the search bar, and instead of the recently visited Wikipedia page on tarts, the autofill suggest… (tuilleadh eolais)

It's hard to describe what I mean without an example. I type "tart" into the search bar, and instead of the recently visited Wikipedia page on tarts, the autofill suggestions are full of pages in my history with "start" or "starter" in the title, or even in the URL but not the title. Is there any way to change it so the suggestions only contain the exact words I've typed?

Asked by rey6 1 mhí ó shin

Answered by jscher2000 - Support Volunteer 1 mhí ó shin

  • Réitithe

Cannot play Audible samples in Firefox

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a … (tuilleadh eolais)

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Thank you!

Asked by roxri09 2 mhí ó shin

Answered by jonzn4SUSE 2 mhí ó shin

  • Réitithe

deleting search suggestions in site-specific searches

I have noticed that on certain websites which have site search boxes on their webpages (e.g. reddit, tvtropes), if I click in the box to type a search term, it will displ… (tuilleadh eolais)

I have noticed that on certain websites which have site search boxes on their webpages (e.g. reddit, tvtropes), if I click in the box to type a search term, it will display about five suggestions which I have searched in the long-distant past in some context which I no longer recall. I generally would prefer suggestions not to show up in the first place, and I don't know why these specific terms are the specific ones which show up. Since this issue happens with site-specific search engines, rather than the search engine associated with the address bar, I'm unsure how to delete these suggestions. I normally browse in private windows, and on the rare occasion that I don't, I usually delete my history, and am unsure how the suggestions came to persist, and to persist only in the context I describe? If anyone can help, I'd be thankful.

Asked by owendombert 1 mhí ó shin

Answered by cor-el 1 mhí ó shin

  • Réitithe

Drag and Drop stopped working in Firefox v129.0.1 for Linux

I upgraded my version of Firefox from an ESR version to v129.0.1 on Debian 12. Drag and drop of files from the desktop or the file manager (PCManFM-Qt) into the browser … (tuilleadh eolais)

I upgraded my version of Firefox from an ESR version to v129.0.1 on Debian 12. Drag and drop of files from the desktop or the file manager (PCManFM-Qt) into the browser stopped working. It is still working properly in Chrome.

This occurs with several web apps but, as an example, it occurs when trying to drag a jpeg into Roundcube Webmail while composing a message.

No browser console errors are genrated when trying to do this. It occurs in Troubleshooting (safe) mode as well. In apps that pop-up a "Drag files here" target, that target still appears but dropping the file on it does nothing.

Asked by mike763 1 mhí ó shin

Answered by mike763 1 mhí ó shin