Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

UPS tracking after installing their My Choice won't work in FF

I was tracking a package on the UPS website. I decided to sign up for their My Choice program. After I did that I could no longer track packages I just get the error "We … (tuilleadh eolais)

I was tracking a package on the UPS website. I decided to sign up for their My Choice program. After I did that I could no longer track packages I just get the error "We are unable to complete your tracking request at this time. Please try again later.". I contacted them, UPS, and they had me try several things and the only one that would work is to use Chrome. Fire Fox will work if I use a private window. Whew do I go to fix this?

Asked by steam643 2 bhliain ó shin

Last reply by Snowmaniac80 1 bhliain ó shin

  • Cartlannaithe

the downloads icon in toolbar keeps randomly opening

the downloads icon in toolbar (the one that says, "Display the progress of ongoing downloads" when hovering cursor over it) keeps randomly opening and showing me the file… (tuilleadh eolais)

the downloads icon in toolbar (the one that says, "Display the progress of ongoing downloads" when hovering cursor over it) keeps randomly opening and showing me the files that have downloaded as if i clicked on it. my cursor is nowhere near the icon, so no accidental clicking on it. and it seems to happen when I'm not touching the keyboard, mouse or trackpad. it just pops open. and there are not current downloads--just a list of files that have already been downloaded. odd...

Asked by Angstromm 2 bhliain ó shin

Last reply by cor-el 2 bhliain ó shin

  • Cartlannaithe

Updating Within Application as a Non-Administrator.

I am encountering an issue where I am unable to update from within my browser (Help->About). I have confirmed that the policies.json ("C:\Program Files\Mozilla Firefox… (tuilleadh eolais)

I am encountering an issue where I am unable to update from within my browser (Help->About). I have confirmed that the policies.json ("C:\Program Files\Mozilla Firefox\distribution\policies.json") has "DisableAppUpdate": false, to ensure I am not blocking myself. As of now if I try to update it gives me a prompt saying: "Updates avaliable at https://www.mozilla.org/en-US/firefox/new" Is I give myself administrator access then I get normal behavior and the browser begins updating automatically.

The odd thing is if I modify the permissions on C:\Program Files\Mozilla Firefox directory to allow normal users the ability to write/modify its contents then the Normal User Account is then able to update the browser as desired. The obviously solution is to just modify the permission and allow Normal Users to update. But I am hoping you have a better solution that more precise because I am concerned of the security impact of opening the directory to all users.

Is there a specific file/sub directory I can give them access to that accomplishes the same thing or is there a setting I need to change on the installer that would fix this.

Thanks!

Asked by esifive 2 bhliain ó shin

Last reply by cor-el 2 bhliain ó shin

  • Cartlannaithe

In firefox, when composing an email I can not attach a file or two that comes from within a .ZIP

This just started happening and I'm not sure why. I access my email via a browser. When i compose an email If I have a .ZIP file that contains a bunch of files. If I wa… (tuilleadh eolais)

This just started happening and I'm not sure why.

I access my email via a browser. When i compose an email If I have a .ZIP file that contains a bunch of files. If I want to attach say file # 6 and File # 7 to the email I am composing I would open windows explorer, traverse to the ZIP file location and click on it so it opens in windows Explorer. Then I'd highlight the one or two files I wanted and I'd drag them to the email.

This would typically attach the the files but it no long works - I have a feeling it may be due to windows 98 I hear you guys changed (fixed) how files are processed.

This is awful I now must extract those files to hard disk (of if there's another contained ZIP file within its even more extracting) - I'll this makes so much work and if I forget to delete all the files I execrated I'll run out of space.

Is there I setting that I can set to make it work the way it used to - I don't want to learn another browser but this change has killed my poductivity

Asked by capatosta 2 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 2 bhliain ó shin

  • Cartlannaithe

account not active ... contact administrator

I have loved being a Mozilla-stuff user intermittently since teaching on Netscape 1.1, and now am making Firefox 98.02 my default browser. I like both Safari and Firefox,… (tuilleadh eolais)

I have loved being a Mozilla-stuff user intermittently since teaching on Netscape 1.1, and now am making Firefox 98.02 my default browser. I like both Safari and Firefox, and sometimes use them simultaneously for two accounts on the same service (not right now). My physically pristine 2015 Mac cannot install OS's past the 10.12 I have, so Safari is failing. But I am exasperated at runarounds when trying to set up this Firefox account. I used the emailed verification code and seemed to get in, but got the red-box message "This account... administrator... error." I cannot tell whether the site is letting me use it normally, but I think not. I just spent an hour in help forums. Geesh, tech complexity has mushroomed since my LAN work in the 90s, and you volunteers get to cope with inarticulate queries like mine! Upload is failing of jpg screen shot that has been made anonymous. Help?

Asked by john.r.mcclelland 2 bhliain ó shin

Last reply by Paul 2 bhliain ó shin

  • Cartlannaithe

firefox password

Where is the options (& then “security” button) in Firefox for Acer-002-2.0? I wish to totally remove the request for the primary password that appears quite frequen… (tuilleadh eolais)

Where is the options (& then “security” button) in Firefox for Acer-002-2.0?

I wish to totally remove the request for the primary password that appears quite frequently. (I don’t have one now & don’t really want one or even the screen that wants me to put one in all the time)

Please reply to [email removed from public]

Thank you

Asked by hap 2 bhliain ó shin

Last reply by Paul 2 bhliain ó shin

  • Cartlannaithe

Firefox & Ad Blockers

I made a post the other week about issues I was having with Firefox & YouTube. Having put the browser in safe mode I discovered that it was my ad blocker/s. That s… (tuilleadh eolais)

I made a post the other week about issues I was having with Firefox & YouTube.

Having put the browser in safe mode I discovered that it was my ad blocker/s. That said, I had notice Firefox lagging or loading hard on video sites, not just YouTube as well as some applets on other sites. And having experimented with various ad blockers and video sites as well as my own blogs, I find that I am not having these problems with ad blockers in Chrome or Edge, but only Firefox, so much so, that most of these sites are entirely unusable unless I disable the ad blocker/s in Firefox.

Frankly, I've been noticing it for some time, but as of the other week they have nearly rendered the browser unusable, or the ad blocker/s unusable in Firefox on said sites. I have completely uninstalled and reinstalled the add-ons, from the Mozilla site, to no real avail.

It is not only annoying but very frustrating and I am about to give up, on the browser altogether. I am not having these problems with the same ad blocker/s in Chrome.

I've spent nearly two weeks on this and it hasn't gotten better.

There it is. Thank you.

Asked by springheel 2 bhliain ó shin

Last reply by Amelia 2 bhliain ó shin

  • Cartlannaithe

Can't access account

Hello, Even with password and verification code, I cannot access my account on the mobile phone. After entering the code is remains endlessly "working". The computer is … (tuilleadh eolais)

Hello,

Even with password and verification code, I cannot access my account on the mobile phone. After entering the code is remains endlessly "working". The computer is not working now so I cannot "sync".

Any advice?

Many thanks.

Asked by eleonorabcn 2 bhliain ó shin

Last reply by cor-el 2 bhliain ó shin

  • Cartlannaithe

I need downloaded files eg bank statements to open with Adobe Acrobat, not via browser.

I download some documents and save them on my hard drive. When I open them, it opens Firefox instead of opening Acrobat reader. I need to be able to work offline with t… (tuilleadh eolais)

I download some documents and save them on my hard drive. When I open them, it opens Firefox instead of opening Acrobat reader. I need to be able to work offline with them in Adobe - I do not want the HTML version. This has only started happening recently. If this can't be solved I will have to try another browser. I am a reasonably savvy user but I am not a technical expert. Thanks for any help going - I am desperate. They all seem to have saved themselves as HTML documents. Any ideas?

Asked by diane.flute 2 bhliain ó shin

Last reply by Terry 2 bhliain ó shin

  • Cartlannaithe

clearing the cache

I like to clear the cache on a regular basis but then Facebook does not recognize my laptop and I have trouble logging back on. Is it possible to clear the cache for all … (tuilleadh eolais)

I like to clear the cache on a regular basis but then Facebook does not recognize my laptop and I have trouble logging back on. Is it possible to clear the cache for all but a select website? Thanks

Asked by wolfdad 2 bhliain ó shin

Last reply by cor-el 2 bhliain ó shin

  • Cartlannaithe

FF suddenly auto downloads to download folder. How to stop it?

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it … (tuilleadh eolais)

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it started downloading everything automatically to the Download Folder.

I went to options and changed everything back to "always ask."

FF does always ask... but... it ALSO still auto downloads to the Downloads Folder now.

And I can't figure out how to stop that.

Any help is appreciated.

Asked by lewistonlaw 2 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Cannot Connect to NAS via Firefox

Hello Firefox - I connect to my NAS via Firefox, after a recent NAS update I've been experiencing issues with connecting to my machine. Touching on all abases before pani… (tuilleadh eolais)

Hello Firefox - I connect to my NAS via Firefox, after a recent NAS update I've been experiencing issues with connecting to my machine. Touching on all abases before panic, is this an issue you can prescribe a visit to settings which may resolve the problem? This is the error message - Unable to connect An error occurred during a connection to 192.XXX.X.XX. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Asked by The McDaddy 2 bhliain ó shin

Last reply by Bill 2 bhliain ó shin