Firefox Community Forum

Do you have an ongoing inaccessibility issue with Consumer Cellular? With repeatedly unsuccessful attempts trying to access our online account and then calling them, they claimed that "Firefox will not download their website correctly." Why?

They repeatedly and heavily tried to steer us to use Chrome, which is not an option since Chrome is an excessive memory hog and Google is far too nosy. Consumer Cellular, as technical a company as it is, shouldn't have an incompatible issue with you. It is the only company we've ever been given this lame excuse. Perhaps they, like too many other companies, are in bed with Google.

Help?

While using Debian 12 on two workstations running version 136 the "update available" would appear on the screen and remain on the screen with no option to update or cancel.

Because this happened on 2 Debian 12 workstations, i would like to know if this is a known problem as I updated 139.01 an the issue continues.

You will noticed in the screen capture update available has no options other than "learn more"

At home we have a shared computer with Ubuntu and Firefox as main browser. Each family member has its own Linux user.

We use the functionality of Firefox saving passwords, however we've noticed that these passwords are visible between the Linux users. So, for instance if two of us use the same website, somehow our user/pass get are visible to each other. Is this behavior expected? How can we set FF to make the user/pass visible only to the Linux user who is using it?

Cheers

All of a sudden one day my bookmarks vanished. This is annoying, but what's worse is that I'm unable to add more. I click on the little star at the top to try to save a page, and nothing happens. I go into the sidebar, try to do it there, nothing happens. I click Command D (on a Mac) to try it through the shortcut and nothing happens. I've tried signing in under different log ins to see if that's the problem, but that doesn't work either. I'm totally confused. Any help is appreciated.

GM,

An individual website keeps defaulting to, and loading in, the German (https://de.website name here) language version. This has never, ever occurred previously. I have had no success in resetting the website back to the setting(s) which would have it load the page(s) in English, NOT German.

Thanks.

As the question stated I have navigated to my mozilla profile folder, ( C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\pw1dnvcy.default-release ) but there is no file called persdict.dat. I have ensured all file name extensions are visible, & none are hidden in windows file explorer (Win 10). I am at al loss I cannot figure this out.

On some websites, when logging in, my browser will suggest emails and passwords to log in. How do I turn this off? It's really annoying. It does it in private browsing windows as well. I've already deleted all passwords and disabled the password manager in Firefox, but it still happens for some reason.

Upgraded to 139.0.1 and enabled new search bar, which wasn't appearing without toggling browser.urlbar.scotchBonnet.enableOverride to true. However, the bar seems critically hindered by lack of keyboard accessibility. Two things in particular:

1) when quick actions appear (e.g., Clear recent history), I cannot figure out how to navigate to it with the keyboard. Down-arrowing simply skips over it.

2) I don't seem to be able to select which search engine to use. On Mac, Option+up/down used to select search engines with the old address bar, but no key combination seems to move through or activate the drop-down menu of search engine choices.

The page introducing the feature doesn't seem to explain how to use it with keyboard at all. (https://blog.mozilla.org/en/firefox/address-bar/?utm_source=www.mozilla.org)

Hey everyone, I need some help with a puzzling issue. I've noticed that a website (https://storiescastle.com/coco-miguel-and-the-amazing-alebrijes-story/) I'm working on functions perfectly fine when I use Google Chrome, but when I try to access it using Mozilla Firefox, I encounter a '404 error' or sometimes the layout is broken with images displaying incorrectly. Can anyone shed some light on what might be causing this discrepancy? Your insights would be greatly appreciated!

I get the "for quick access, place your bookmarks..." where it was my bookmarks just yesterday. The star icon for creating a new one also doesnt work when I click it. Is there a bug going on or something?

Today my Firefox browser updated & all my bookmarks have disappeared. In place of my Bookmark toolbar is just "For quick access, placeyour bookmarks here on the bookmarks toolbar. Manage bookmarks(link). The bookmarks side bar is empty. I've followed the instructions to try to recover them but the page(Goes there from the "Manage Bookmarks" link) they send me to has no functionality. Whatever I enter goes nowhere, whatever I select. I've tried several different routes from the support/help pages to resolve but always end up at this dumb page. See here(https://www.dropbox.com/scl/fi/fop0kf0qb2nu442pqc6jz/Screenshot-2025-05-14-17.13.28.png?rlkey=3x1pchkfxq12whipytzzkte2x&dl=0)

How do I get my bookmarks back when the tools to do so don't seem to want to work?

Respectable, I’m having trouble with Firefox Sync, particularly related to backing up and recovering my bookmarks, history, and saved data. I want to ensure that my data is properly backed up and can be recovered on a new device or after reinstalling Firefox. Please help me understand how to verify if my sync is working and how to recover synced data.