Customizing headers and footers for printing.

The ability to edit and customize the headers and footers for printing was one of my main reasons for switching from Chrome to Firefox. Now I can't find where to do this.… (tuilleadh eolais)

The ability to edit and customize the headers and footers for printing was one of my main reasons for switching from Chrome to Firefox. Now I can't find where to do this. I don't know if it was a recent update or what but I am using Windows 10 Home. Please help so I don't have to find a new browser.

Asked by themills98 4 huaire ó shin

Last reply by jscher2000 3 huaire ó shin

Strange window on clicked link in Google.

Yesterday I get 85.0 update for my Firefox and noticed one thing - all links that I open in Google search has strange dotted line around it. Never had this before with pr… (tuilleadh eolais)

Yesterday I get 85.0 update for my Firefox and noticed one thing - all links that I open in Google search has strange dotted line around it. Never had this before with previous Firefox builds and don't have it with other browsers (checked this thing in Microsoft Edge). How can I fix it?

Asked by Vitaliy1993 4 huaire ó shin

Last reply by jscher2000 4 huaire ó shin

Cannot access webcam on Windows 10 latest version

Hi FF support team. I got an issue about my webcam. I used Astro HD webcam but when I tried video call on facebook, or any website need access webcam permission, my webc… (tuilleadh eolais)

Hi FF support team. I got an issue about my webcam. I used Astro HD webcam but when I tried video call on facebook, or any website need access webcam permission, my webcam can't open. I allowed website to access my webcam, but nothing happens. I tried reinsall, reset Firefox, install lower version, enable auto play in about:config...but no lucky. But when I tried on Chrome, my webcam is working fine. I tried use my webcam on linux (Pop! OS) with the same version of FIrefox and my webcam is working fine. I tried reinstall my webcam driver on my Windows, but still not working on Firefox ( Chrome or any browser chronium's based, they're working fine with my webcam). I don't know why. Please help me! Thanks alot. Sr if my English is not good enough

Asked by hoviethoang.nd 7 n-uaire ó shin

Last reply by saifsamer2001 7 n-uaire ó shin

issue with "greyed out" add-ons, which cant be used untill add-on is re-enabled in settings.

Hey firefox community, I have an issue where certain add-ons are not loading their icons (greyed out), and after a computer shutdown, or simply closing the window, the ic… (tuilleadh eolais)

Hey firefox community,

I have an issue where certain add-ons are not loading their icons (greyed out), and after a computer shutdown, or simply closing the window, the icons don't seem to stay in the overflow menu (or the place where you can store addons if you don't want them on the toolbar or the overflow menu). my only option to be able to use the extension is to "re-enable" the extension from the add-on menu.

I've read somewhere on a support thread that it may have something to do with adblockers, and although I do have adguard, I'm not 100% sure if that's the issue, as I tried disabling adguard when loading firefox, and I seemed to only be able to load the add-ons correctly once, but not again (to be fair, not a lot of testing went into this hypothesis or test).

if there is some kinda issue with adguard, I would love to know what I need to do to solve this issue, and if its something else, I would also love to know what else I would need to do, short of a clean install of firefox or something similar, as I have a few add-ons with custom settings, and resetting all of that would be a pain to redo.

thanks for your help.

PS, any additional info needed can be sent over, just may take some time

Asked by timwangi12321 19 uair ó shin

Last reply by FredMcD 11 uair ó shin

i can´t download anything

Hey, suddenly i can´t download anything, no pop ups, no errors, nothing! I tried running the browser in safe mode and it worked, so i guess it has something to do with my… (tuilleadh eolais)

Hey, suddenly i can´t download anything, no pop ups, no errors, nothing! I tried running the browser in safe mode and it worked, so i guess it has something to do with my add-ons however i didn´t add aything new lately.

Thanks already

Asked by mahmalat.feras01 15 uair ó shin

Last reply by FredMcD 11 uair ó shin

Regarding auto downloading of files

Mozilla firefox browser is automatically downloading the files instead opening first. sometimes i would like to study some documents which were in pdf format online but … (tuilleadh eolais)

Mozilla firefox browser is automatically downloading the files instead opening first. sometimes i would like to study some documents which were in pdf format online but those files are downloading in my laptop. can anyone suggest me anything so that i can stop that auto downloading of files. In microsoft edge that option was there but i like mozilla only.

Asked by Jaswanth Surak 14 uair ó shin

Last reply by FredMcD 11 uair ó shin

Session opens with tabs with empty address

When I reopen FF the session will be restored. But in some tabs the URL is not restored. The page is shown, but I cannot refresh the page, since there is no address in th… (tuilleadh eolais)

When I reopen FF the session will be restored. But in some tabs the URL is not restored. The page is shown, but I cannot refresh the page, since there is no address in the address field. Is there any solution for this? Does anybody else have the same problem?

Asked by martingrinswald 13 uair ó shin

Last reply by FredMcD 11 uair ó shin

Gamestop.com access denied

I am getting error message when trying to access gamestop.com Access Denied You don't have permission to access "http://www.gamestop.com/" on this server. Reference #18.6… (tuilleadh eolais)

I am getting error message when trying to access gamestop.com

Access Denied You don't have permission to access "http://www.gamestop.com/" on this server.

Reference #18.6405e8ac.1611724852.2f6b59f

I have tried it on other browsers and they don't work either. I've even tried it on my cell phone and the mobile version isn't loading either. My husband can get to the website from his phone but I can't on any of my devices. I never had this problem before and I get on the website all the time.

Asked by dannette2 15 uair ó shin

Last reply by jscher2000 15 uair ó shin

Canvas screen recorder launcher will not work with MFF 84.02 64 bit

Every time i try to do a screen capture video in Canvas Studio while using MFF it ask me to download the screen recorder software. I love MFF but I can only get Google C… (tuilleadh eolais)

Every time i try to do a screen capture video in Canvas Studio while using MFF it ask me to download the screen recorder software.

I love MFF but I can only get Google Chrome to work.

Any ideas?

John Davis

Asked by davisjoh 1 lá ó shin

Last reply by jscher2000 16 uair ó shin

cant create a functional new bookmark folder

when I create a new firefox bookmarks folder it has to chevron arrow to the left and can't be opened. It seems possible to add a new bookmark inside the new folder but it… (tuilleadh eolais)

when I create a new firefox bookmarks folder it has to chevron arrow to the left and can't be opened. It seems possible to add a new bookmark inside the new folder but its useless because the folder cannot be opened/contnts cannot be seen

in the screenshot below the top folder "gigs" has no chevron and cant be opened. "gear" and "music" are normal and fully functional.

I have 2 macs, experiencing this on both

Asked by davearlmusic 1 lá ó shin

Last reply by jscher2000 16 uair ó shin

Saved Logins and Passwords deleted after update!

It is impossible to contact Firefox. I use Firefox as my main browser. When I logged into my laptop this morning, it said if Firefox was loading slow to click the link … (tuilleadh eolais)

It is impossible to contact Firefox. I use Firefox as my main browser. When I logged into my laptop this morning, it said if Firefox was loading slow to click the link for an update, which I did. However, once the update was done, ALL of my saved logins were gone; AND, I cannot create any new saved logins or save any logins and passwords. The "help" pages are useless because nothing addresses this. Why were ALL my saved passwords deleted? How can this be fixed?

Asked by txlass952 1 lá ó shin

Last reply by jscher2000 16 uair ó shin

Accessing content from within an e-mail by clicking on the access key

I am unable to access video and other content from within an e-mail from what I know are reputable sources (e.g. Stansberry Research and the Center for Strategic and Inte… (tuilleadh eolais)

I am unable to access video and other content from within an e-mail from what I know are reputable sources (e.g. Stansberry Research and the Center for Strategic and International Studies (CSIS)). When I click on the access key in the e-mail I either get a page saying I cannot access the desired content page or I get nothing. In either case my only option is to exit the attempt to access that specific content. Is this a problem with Firefox or with Verizon, my ISP? If the former, can you help resolve it?

Asked by jmanarolla 20 uair ó shin

Last reply by cor-el 17 uair ó shin

Printing emails missing letter y and printing " instead of x

When sending email messages to my HP officejet pro 8720 I find that it prints Firefo" instead of Firefox and it omits the letter y so words like flyer are fler. Other p… (tuilleadh eolais)

When sending email messages to my HP officejet pro 8720 I find that it prints Firefo" instead of Firefox and it omits the letter y so words like flyer are fler. Other places on screen where font is another size the letter y does print.

Mac OS X El Capitan version 10.11.6

Asked by vahoagie 2 lá ó shin

Last reply by cor-el 18 uair ó shin

bookmarks problem

Please help me, I also installed Windows7 and Windows10 on my computer At Wndows10, (64), when I wanted to open Firefox, I was forced to create a profile (please excuse m… (tuilleadh eolais)

Please help me, I also installed Windows7 and Windows10 on my computer At Wndows10, (64), when I wanted to open Firefox, I was forced to create a profile (please excuse me, I don't even know what a profile is) and either I wrote there or I didn't write anything. Firefox opened. After several attempts it opened, to see that all my bookmarks were deleted. If I knew, let me be saved! I had important addresses there. Please tell me how I can recover them. Post script: I don't speak English and I have to translate with Google translate, Thanks for understanding.

Asked by csordas.c 1 lá ó shin

Last reply by cor-el 20 uair ó shin

Firefox app no longer in MS store

Ms store no longer carries Firefox app, therefore when choosing FF as default app it doesn't appear in the listings. MS store only carries FF guide 5 of them, but not the… (tuilleadh eolais)

Ms store no longer carries Firefox app, therefore when choosing FF as default app it doesn't appear in the listings. MS store only carries FF guide 5 of them, but not the app for the engine. Need to find a way of getting the app in the listing of engines so as to chose it.

Asked by J Mateo 22 uair ó shin

Last reply by jscher2000 21 uair ó shin