Firefox Community Forum

I have all the location settings I can find on my Firefox browser, google, and device turned off, but the new firefox weather widget still had my hometown as the default location, which is is not the same location as my IP address. And when I went to buy a book online through Thriftbooks with a guest account the address line autofilled with addresses in my hometown. I do not have any addresses saved to autofill. Where is this information being stored and how do I get rid of it?? Is there something in about:config I can shut off or disable?

Thank you for your time and assistance.

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

Hi,

I’ve recently noticed that after a Firefox update, the browser has become very slow and unresponsive whenever I open multiple tabs, around 5–10. Before this update, I could open many tabs without any noticeable lag.

Now, new tabs take a long time to load, scrolling within open tabs feels choppy, and sometimes Firefox freezes for a few seconds before responding again.

I’ve already tried restarting Firefox, disabling extensions one by one, and clearing the cache, but none of these steps have improved the performance. I’m using Windows 10 and the latest version of Firefox.

Could anyone suggest what settings or troubleshooting steps I can try to fix this slowdown?

You say to go to the download page and my version of Windows will be detected & you'll give me the correct version. However, IE 8 in Windows 7 won't go to your download page. So, I need to download from another computer and copy the file to the Windows 7 computer. This doesn't work when you detect that the computer doing the download is a newer computer. How do I tell your system to give me the Windows 7 installer?

I have logged into TinyURL.com MANY times using Firefox. Now, I get a Cloudflare Validation Error when trying to do so (see attached screenshot/snip).

This was done in Troubleshooting mode, but is the same in standard mode, though I have no extensions enabled. I've tried turning Protection Tracking off; no luck. - We use ZoneAlarm, but the Web Secure functions are all disabled. - I have the same issue on 2 PC's, one Windows 10 and the other Windows 11, 64-bit. - I'm on FF release 150.0.2 - 64-bit, and both Windows installs are fully updated and kept that way. - I've reached out to TinyURL in hopes of resolving the issue. They suggested many of the above steps but not resolved this issue. - HOWEVER, I've found that login via Google Chrome IS seamless - no issues.

What is it with Firefox that it's having issues with the Cloudflare "Human" check? I've checked the Cloudflare site; all conditions are good, and this very setup passed the "Turnstile" check.

FF is my #1 preferred browser, so please look into this. I see that others have posted similar issues over multiple years here (but a search of support articles didn't find one . . .)

Thanks,

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites Can your ESL be used on my computer so that I can access my bank; stores, etc.?

Firefox just updated, now getting ACCESS DENIED at common sites, Home Depot, JC Penney, American Airlines, United Airlines and I don't know how many more.

How do I fix this or go back to previous versions of Firefox?

Or just move to Google?

I use tab groups actively and would save much of my work in my ever-growing list of tab groups. I saw today that many of them had disappeared. I wasn't signed into Firefox and nor do I have any different profiles made. I see two tab groups that I made yesterday but none from before that. How could this happen? How do I recover so much of the work I had saved up?

Since the last update on both my desktop and laptop web performance has slowed considerably. Some sites time out, some just don't connect. I've tried VPN on and off, changed security levels, deleted extensions to no avail. I use Windows 10. Is this the future with FF? Time, after many years using FF synced across all my devices, to bail?

Please advise soonest as this is more than frustrating and unproductive. Thanks Stephen

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my mozilla account. What do I do?