Videos Not Playing Since Update Firefox Release 122.0.1

Since the new update for some reason, videos on some websites are no longer loading as they used to. The big sites like YouTube and Netflix are fine though others are giv… (tuilleadh eolais)

Since the new update for some reason, videos on some websites are no longer loading as they used to. The big sites like YouTube and Netflix are fine though others are giving error codes.

(Error Code: 102630) is a common one, even after going through the guides online to get it working nothing works.

The other thing I've noticed is: Error code: SSL_ERROR_RX_RECORD_TOO_LONG This also comes up on some web players. Same again, nothing works trying to fix it.

Something changed during update 122.0.1 ?? Any Help or Ideas would be great. :)

Asked by Fox1001 3 lá ó shin

Last reply by Balázs Meskó 2 lá ó shin

Secure Connection Failed An error occurred during a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

HTTPS://SECURE.SSA.GOV open okay but when go to next page to SIGN-IN, Firefox is blocking it as following/below. What the heck is going on blocking SSA Sign-In after mai… (tuilleadh eolais)

HTTPS://SECURE.SSA.GOV open okay but when go to next page to SIGN-IN, Firefox is blocking it as following/below. What the heck is going on blocking SSA Sign-In after main Website is already open ?!?!?!?!?!

"Secure Connection Failed

An error occurred during a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Learn more… "

Asked by TRUSTinWWJD 5 mhí ó shin

Last reply by jonzn4SUSE 5 mhí ó shin

When I play a YouTube video on a web page, the playback box has a big white colour.

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the we… (tuilleadh eolais)

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the web side, the playback box will have a large white colour, as shown in the red box below. I would like to know what is causing this, my current version is 123.0

Asked by feifang feng 6 huaire ó shin

Last reply by takeruantonius27 2 uair ó shin

Firefox randomly stops loading pages, continues when another browser is loaded.

First of all, an important thing to note is that this is happening on only my school laptop, and not my pc. This problem occurs on all school laptops that have Firefox in… (tuilleadh eolais)

First of all, an important thing to note is that this is happening on only my school laptop, and not my pc. This problem occurs on all school laptops that have Firefox installed. The reason I, and some others want to use Firefox is simply to get an ad-blocker as extensions are blocked on the default browsers (chrome and edge).

Anyway, the issue is as such: One moment, I will be browsing normally, and then the next, a page will stop loading or refuse to load any new content. It is just like there is no internet going to Firefox, despite the laptop having internet connection as seen in other programs. The way I fix this is by opening edge, waiting for it to start, and then closing edge. Firefox then has internet connectivity again and will work perfectly fine for another few minutes, before having to do it again.

I really have no idea why this is happening, and especially why it is fixed by opening and closing another browser. Obviously this is caused by some administrative program on the computer, but by the way that I can temporarily fix it, I would assume that there is a more permanent solution. The admin programs on the computer are GlobalProtect (VPN), Sophos Endpoint Agent (Security), and Teamviewer (probably not relevant).

As this is for a student, doing something that is against the school rules, it is absolutely necessary that this gets fixed as soon as possible. I simply cannot live with these default browsers with ads. /s

Thanks for the help

Asked by pm2creeper 2 mhí ó shin

Last reply by zeroknight 1 seachtain ó shin

Amazon UK keeps appearing and disappearing as a search option

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it r… (tuilleadh eolais)

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it reappeared. This morning it had disappeared. Amazon is still there, but Firefox seems disinclined to admit that. How can Firefox make Amazon stick?

Asked by cvhorie 5 lá ó shin

Last reply by TyDraniu 5 lá ó shin

Manage colors setting changes label color in gmail

I have switched from using a dark mode extension to changing the colors in the settings, but it turns out that changing the background color with this function changes al… (tuilleadh eolais)

I have switched from using a dark mode extension to changing the colors in the settings, but it turns out that changing the background color with this function changes all the labels in gmail to be the same as the background color. In addition, it has caused a box to appear around the text in that same color. I would like the labels to show up with gmail's assigned color, and no box around the text.

Asked by martienne17 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

How can I export all firefox settings,passwords,bookmarks, cookies etc.. in clean, human readable text files ?

Hello I have been using firefox sync for a long time to migrate between PC to PC My firefox sync profile is full of old stuff and I would like to clean up my settings b… (tuilleadh eolais)

Hello

I have been using firefox sync for a long time to migrate between PC to PC

My firefox sync profile is full of old stuff and I would like to clean up my settings by wiping out my firefox sync settings and starting fresh.

However, before doing that I wish to export all my data/settings/password/cookies/bookmarks and everything, so files on my computer.

Files that I can read in notepad and inspect. See which settings I have in there and decide which settings I want to put back in my new installation.

I have found a locked question about this on this forum

https://support.mozilla.org/en-US/questions/1065938

It mentions two plugins for this purpose

FEBE (Firefox Environment Backup Extension)

OPIE

Unfortunately and worryingly, they have been removed from the firefox addon store

https://addons.mozilla.org/en-US/firefox/addon/febe/ https://addons.mozilla.org/en-US/firefox/addon/opie/

I found a wikipedia article about FEBE

https://en.wikipedia.org/wiki/Firefox_Environment_Backup_Extension a very old link to download a probably broken version https://febe.en.softonic.com/

and a reddit thread about FEBE which states that there is no equivalent and that it is not possible to export firefox settings anymore

https://old.reddit.com/r/firefox/comments/t2zmjb/febe_alternatives/

as for OPIE, I am unable to find explanation of what it was, where it went or who used it

I know that my profile is stored in

C:\Users\user\AppData\Local\Mozilla\Firefox\Profiles\4vdt083m.default-release

However the files and structure in that folder are inscrutable

I would like to have control over the settings of my browser, what they are, to save them and modify them on my own terms.

I would like to export about:config completely to a regular plain text file, edit them and import them back in.

Asked by Salon 1 mhí ó shin

Last reply by cor-el 1 mhí ó shin

Stop Google "Sign-in" Pop-ups

Since pretty much the beginning of the internet, pop-ups were deemed a significant annoyance, so much so it diminished and ruined the users’ browsing experience and signi… (tuilleadh eolais)

Since pretty much the beginning of the internet, pop-ups were deemed a significant annoyance, so much so it diminished and ruined the users’ browsing experience and significantly reduced efficiencies. Hence the addition of pop-up blocking settings to all browsers long ago.

However, for some unknown reason Firefox gives Google a free pass and allows their “sign-in” pop-up that pop-ups seemingly on every website you visit where you then have to then manually close the pop-up on pretty much every single website you visit - even though you have the pop-up blocker setting on ( and the only way to turn off a pop-up blocker is to specifically add a website to allow for pop-ups).

This is absolutely horrible and not acceptable. If you have the pop-up setting on, no pop-up should be allowed to get through no matter what it is or the source. If you allow one pop-up to continue then you should be allowing hundreds of thousands of other pop-ups as well. But you wouldn’t as you know this would be unacceptable, but again, somehow Firefox allows Google’s pop-up to go through and it pop-ups on pretty much every single website you visit.

Note that I selected Privacy and Security Setting as the "topic" above as that is were Firefox has it's pop-up setting (and where you can add exceptions to allow pop-ups for specific websites)

Asked by mg123 3 mhí ó shin

Last reply by zeroknight 3 mhí ó shin

Cannot See New "Report Broken Site" Option in Firefox 123.0 Menu

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer. I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on … (tuilleadh eolais)

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer.

I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on the menu (hamburger icon) that is described in the support article How do I report a broken site in Firefox desktop? but I can't see this new option. I also checked the menu options under More Tools and Help but can't find it.

Exiting and re-opening Firefox didn't solve the problem.

Asked by lmacri 11 uair ó shin

Last reply by MarkRH 1 uair ó shin

Secure Connection Failed

Hi. Without warning and without my making any changes to my laptop, I can no longer access various web pages including those I most use. The error message being returned … (tuilleadh eolais)

Hi. Without warning and without my making any changes to my laptop, I can no longer access various web pages including those I most use. The error message being returned is: Secure Connection Failed Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

I've uninstalled and reinstalled Firefox without successfully resolving access. Other browsers have no access issues. I tried checking for advice on what else I could do but i don't find the information on the web to be at all helpful. I'd appreciate very detailed instructions on exactly how to resolve this.

Processor Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz 1.80 GHz Installed RAM 8.00 GB (7.87 GB usable) Device ID DE6126F4-CF38-4570-9665-6074D5A800B9 Product ID 00325-81249-74797-AAOEM System type 64-bit operating system, x64-based processor

Thanks in advance.

Paulindr

Asked by Paul Temple 2 mhí ó shin

Last reply by jscher2000 - Support Volunteer 2 mhí ó shin

Youtube player in normal videoplayer is in the wrong ratio

Hello, I am writing this as I have yet to find any answers My problem lies in the fact that while browsing on YouTube the ratio suddenly changed with no warning. When in… (tuilleadh eolais)

Hello, I am writing this as I have yet to find any answers

My problem lies in the fact that while browsing on YouTube the ratio suddenly changed with no warning. When in a private window it does not change the ratio and I have no idea as to why. I have tried to restart both FireFox and my computer, but none of this have helped, I then tried disabling all my extensions, this also did not help, and as I have yet to find anything about this problem elsewhere I hope that I could get my answer as to why this has happened, and how to fix it

The first picture is the ratio that is the "normal" and the second is should be, does anyone have any answers?

Asked by Carl Peter Conrad 15 uair ó shin

Last reply by cor-el 12 uair ó shin

Firefox constantly freezing and locking up. Attempts to clear history paralyses browser.

I've noticed lately that my Firefox keeps freezing and hanging up at random periods for no apparent reason. I have very few plugins and it even happens with them all disa… (tuilleadh eolais)

I've noticed lately that my Firefox keeps freezing and hanging up at random periods for no apparent reason. I have very few plugins and it even happens with them all disabled and removed. I've tried resetting Firefox to default everything yet it makes no difference.

Also I can not clear history. I've tried multiple different clear history plugins but none of them work at all. And when I try the traditional way of clearing Firefox history the window pops up and then the entire browser just freezes while 'clearing' and never gives me back control, I have to force quit and restart to regain control. And then when I relaunch the history is still not cleared!

So aside from the constant lagging and lockups it seems that any attempt to delete history whether using the inbuilt function or adding plugins messes up the whole browser.

Googling this issue it seems others are having the exact same problem with Firefox and yet any suggested solutions (reset browser) don't seem to be working for may of them.. Or me.

Asked by godzoo 1 mhí ó shin

Last reply by zeroknight 3 seachtaine ó shin

updated firefox esr today

updated firefox esr today everytime change websites i'm getting an infinite loop from shopify to verify my connection - that i'm human also when choosing the "which topi… (tuilleadh eolais)

updated firefox esr today everytime change websites i'm getting an infinite loop from shopify to verify my connection - that i'm human

also when choosing the "which topic best describes your question?" all i'm seeing are lines of pictographs - so if the subject is incorrect i'm just guessing

Asked by 73545.666 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

Turn off translator popup but keep option to translate

I turned off the translator popup via about:config and browser.translations.automaticallyPopup to false. Now translation is gone. How can I keep the option to quickly tra… (tuilleadh eolais)

I turned off the translator popup via about:config and browser.translations.automaticallyPopup to false. Now translation is gone. How can I keep the option to quickly translate a page in the address bar without having the popup jump in my face each time I open a new tab, forcing me to click it to make it go away? This would be a nice option but an extremely distracting presentation. thanks.

Asked by nopinkdragons 3 seachtaine ó shin

Last reply by zeroknight 1 seachtain ó shin

How to stop Firefox shortcut from being added to desktop

Every time Firefox updates, a Firefox shortcut is added to my desktop. In delete it because I already have a shortcut for it in the taskbar. How can I stop this from happ… (tuilleadh eolais)

Every time Firefox updates, a Firefox shortcut is added to my desktop. In delete it because I already have a shortcut for it in the taskbar. How can I stop this from happening? I have tried turning off automatic updates and manually updating the browser and it still creates a shortcut. It's been happening for over a year and I am close to uninstalling Firefox completely and switching browsers.

Asked by C BPresutti 4 mhí ó shin

Last reply by Terry 4 mhí ó shin

windows disappear

I had 3 windows open on my laptop, suddenly I only have 1. Where did the other two go??? The tabs aren't even showing up in my history. This is not the first time this… (tuilleadh eolais)

I had 3 windows open on my laptop, suddenly I only have 1. Where did the other two go??? The tabs aren't even showing up in my history. This is not the first time this has happened. I am beyond frustrated! Where do they go? How can I get them back? What can I do to stop this from happening????

Asked by carolleapike 4 mhí ó shin

Last reply by zeroknight 4 mhí ó shin

Fixed - After A Bookmarks' Library [Restore] Function, Tag Bookmark Names & Folders Show Duplicated

Something went wrong w/ the mouse, some of my tags disappeared & wasn't able to recover them via Ctrl+Z, so I decided to perform my 1st [Restore] (never had to do 1 b… (tuilleadh eolais)

Something went wrong w/ the mouse, some of my tags disappeared & wasn't able to recover them via Ctrl+Z, so I decided to perform my 1st [Restore] (never had to do 1 before), since I had just recently done an [Export Bookmarks] & a [Backup]. Everything seems to have gone Ok, except that for every tag, all of the bookmarks listed under the [Name] column are duplicated. When I right-click & [Show In Folder], they both show in the same folder. When going onto their folder, they are only shown once, so there are no duplicates there. When I attempt to [Delete] 1 of the 2 duplicate entries they both get [Deleted], so I can only conclude that they are 1 in the same. But the question remains, "How can I fix this duplicate condition?"

Another related & interesting behavior is that, from any bookmark folder where you can clearly see there are no duplicated bookmarks, when you do a [Search] from the top-right-hand search-box, the "results" are also "duplicated", although you might need to sort them by clicking on the [Name] column control. So, I can go to any bookmark folder & clearly see that there are no duplicate bookmarks, but when you do a [Search], that's when you get duplicate entries. That leads me to believe that this is the result of the [Search] function, & thus for some odd reason the [Search] is generating "duplicate entries". And then perhaps, both the [Tag]s & the [Search] function are related.

Also, this "duplication" does not happen on newer added bookmarks, after the [Restore] was executed, & it's only a phenomenon that affects those bookmarks that were saved by the Bookmarks' Library [Backup] function, & thus this anomaly was introduced by the [Backup].

Actually, I just realized the problem is more complicated than I thought. The reason any search results in "duplicate bookmarks" is because there are 2 sets of folders, 1 set above the other, & if you don't scroll down all the way you won't see it. So that's why there are actually "2 Sets Of Bookmarks", because there are "2 Sets Of Folders", 1 above the other. The problem is that when you delete any "Duplicate Bookmark" you delete them both, & not just 1 of the 2 bookmarks.

I wonder if it would work, to "Delete All Bookmarks" & then do a [Restore]?

Could "Mozilla Support" answer that?

Don't know why every time I attempt to [Post A Reply] & get an "Error",... So I'm going to post my reply right here,...

Fix: (2024-02-19) Of course, I did some testing before I concluded what was the best approach, but since I noticed all of the "Bookmarks Folders" were duplicated under [Bookmarks Menu], an easy fix is to go to the "bottom duplicated folder", right on top of the [Other Bookmarks] folder, & "Select It" (by clicking on it) & [Delete] it (w/ the [Delete] key on your keyboard). Do this 1 by 1, until you reach the "bottom folder" of the bookmarks' folder you certainly don't want to delete. Close Firefox & then reopen it - to make sure Firefox takes care of any garbage-collection. Then do your Bookmarks' Library [Export Bookmarks To HTML] followed by a [Backup], & you are good to go.

Actually, I don't know what introduced the error. Don't know if it was Firefox's [Restore] function, or it could have been me (by accident) w/ some "unnoticed & unexpected" move of the mouse/trackball, which accidentally duplicated all of the folders w/o me noticing, & that is why all of the "Bookmarks" were "duplicated".

Happy Firefox Browsing,...

Asked by Jimmy 5 lá ó shin

Last reply by James 7 n-uaire ó shin

Tabs crashing an unusual amount of times in the last several weeks

To whomever this concerns, Paul from Mastodon said I should submit a ticket with my crash reports. 'Firefox has become unreliable at times in at least the last several … (tuilleadh eolais)

To whomever this concerns,

Paul from Mastodon said I should submit a ticket with my crash reports.

'Firefox has become unreliable at times in at least the last several weeks, I don't remember exactly how long. It gets to the point where any new tabs are non-functional, I have to restart the browser for Firefox to start working again.'

I recently submitted unsubmitted crash reports, I'm not a Mozilla dev, but I noticed a common theme is: "Quota manager shutdown timed out." A one-off crash was "IPC FatalError in the parent process!"

Here's my crash report id's:

  • bp-9291ac3b-dd78-4d93-829b-ae3f20240218
  • bp-39c08644-0905-4518-9fac-1068b0240218
  • bp-87b98b15-3ef7-4943-a4e5-3074e0240218
  • bp-f54527e8-b3cc-43c0-8267-026000240218
  • bp-45f66e51-03e7-4d5c-8328-43db30240218
  • bp-bbe53c10-725f-40e8-9b7c-680d0024020

Idk if this is helpful.

Idk if I'm the only one running into these issues, but if the average Joe was, I could see them abandoning Firefox due to these annoyances; so with your dwindling marketshare, I hope this is something you can resolve before it bothers too many people.

Best of luck~

Asked by leetNightshade 2 lá ó shin

Last reply by jonzn4SUSE 1 lá ó shin