Firefox Community Forum

Firefox crashes whenever my computer goes to sleep. I am running windows 11 and have been for years. This problem showed up a few months ago. The crash then screws up other apps and I have to restart my computer to fix it.

My syncing my desktop to my Android phone has stopped. When I try to sync, nothing happens. I'm trying to sign in and you system keeps on telling me to check my Microsoft Authenticator, but nothing happens there (on the phone) and I don't see authenticator on my desktop. I've recently changed some passwords (not Firefox) and need my phone Firefox updated. Please help.

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to ⁨enta3ommry@gmail.com⁩ was returned and we’ve locked your account to protect your ⁨Firefox⁩ data.

If this is a valid email address, and we can help unlock your account.

Hi Firefox Team,

I wanted to ask, whether you know any solution to my streaming problem. I noticed that my download speed is incredibly fast, when I am running a download in the background of my PC. This can be a windows-update or updating a game via steam. But when I am not downloading anything, then Youtube cant even stream 360p without buffering every 10 seconds. I feel like the Firefox-Browser is not telling my PC that it needs the internet and thus does not get it, but when another program needs internet, It gets enough to work.

I can do what you advise but one single website is not accessible due to JSON problem block tried devtools.sjonview.disabled did NOT work. https://www.ancestry.com/

I would like to add perplexity.ai permanently to the chatbot sidebar. How can I do this? I know how to manually enforce it as the current chatbot over about:config, but not how to add a dropdown item for it.

I have uninstalled Adobe Acrobat from my Mac Mini running Sequoia OS. Acrobat is not listed in my Firefox extensions. Yet, when I open a PDF from a link in an email, it opens in Acrobat (clearly announced as such with its logo) in a Firefox tab. Also, I have my Firefox setting for PDF files set to "Open in Firefox".

Acrobat is a vicious plague on my life, and I want it gone. Please assist me in ridding it from my Firefox use.

Thank you, Tom

The continued implementation of AI "features" in Mozilla Firefox has made it harder and harder to do what I want! It bloats the browser and makes it harder to find the actual results I'm looking for, it violates people's privacy and fabricates potentially dangerous misinformation. Further implementation of AI will lead me- and many others- to seek alternative browsers. When will you stop spending money on a thing your users don't want?

The push for more AI is absolutely asinine. Mozilla has been my first and only choice for ages because I trust them to have the best interests of their consumers at heart. This push towards more AI is going to kill the fans of Mozilla. It’s insane that they would read the room with the failures of Copilot among other things and go “yea, sign us up for that.” I understand this is a company driven by profits, but dear god this is a terrible terrible move and I expect the fallout of this decision to be swift and severe.

I moved to Firefox because it wasn't obsessed with AI like the other browsers. If you continue with this evil plan, you will lose customers and that it both a promise and threat. Your CEO has said it's AI you can trust, ignoring all the other concerns people have with AI, like:

Water Usage Copyright breaches Hallucinations Loss of Quality Privacy breaches Storage and use of personal data, including search results and browsing Influence of racist and misogynist content from the internet on machine learning Environmental impact of the data servers to host AI A severe lack of regulations and protections regarding the above

Do NOT make this an AI browser. Your new CEO knows nothing of your market and audience and it will be your downfall.

I don't know if it's the right topic (well I guess all are very near the main issue) but I will give it a go - what's wrong with NOT HAVING AI driven browser? I was advocating for you guys for many years, using your browser and supporting your stuff because of the privacy and totally diff approach to browsing case. Yet here we are and you absolutely obliterated your own image in my eyes... AI? For real? Without a QUESTION AT START TO KILL IT IMMEDIATELY IF YOU DON'T WANT TO SEE THIS NONSENSE?

I am very sad, because I have already found an alternative and I will be saying good bye to you. It's... Been a long time, I have never betrayed you yet you... Nevermind, it's just sad that I have to go to other solutions because you can't keep your legs together...

I don't expect to get any response from you, I just wanted to share my sad thoughts and a fact that not only me but a massive amount of my dev friends have already staredt using other browsers (there are things that work better in other browsers) to make things done.

Nevertheless it was a good time. I wish you all Merry Christmas and we will remember you for a long time for so many good things.

Bye, Lucas

I genuinely don’t know where else to post this so it gets seen. I have been a devout user of Firefox for years. I love this browser. I love its dedication to privacy and functionality. I love how it has kept true to its concept and customers in the face of tech crazes like NFTs and AI integrations. I am such a hardcore proseletyzer of Firefox that I started paying for Mozilla VPN to support Firefox!!

So when I see that the new CEO, Anthony Enzor-DeMeo, is “doubling down” on AI integrations for Firefox, I AM LIVID. AI is NOT private. AI is NOT secure. And AI is TERRIBLE FOR THE ENVIRONMENT.

AI causes slower speed and longer load times. I have seen this in all my job’s internet workings (they insist on using browsers with AI integrations) and have felt a quiet relief that I get to come home to my good, simple browser.

AI is not private. It tracks and stores data in order to give suggestions “better for you”. And with the right prompts, anyone can pull that data.

Y’all really all read that one story of AI deleting the company’s ENTIRE DATABASE AND COMPUTER PROGRAMMING because it “panicked” and decided “ah yes, this is the techware we want to hand over all our customers to”??

I am so deeply disappointed by Mozilla’s betrayal of its customer base.

If Mozilla moves forward with AI integrations, I will pull out of using Firefox and I will stop giving Mozilla my money. Mozilla should not have hired a CEO who goes so adamantly against everything Mozilla as a company stands for.

And to the CEO Anthony: I hope you step in something wet in only your socks, every single day, until you either come to your senses or someone better replaces you as CEO of Mozilla.

Please don't put AI into firefox. I moved to this browser to get away from the google privacy violations. I don't want to have to move to a different browser again.

Hello, I'm using version 146.0.1, which is the latest update.

I need to manage my payment methods but the option is no longer present in the settings/privacy and security.

How to do firefox manages them enccore since the filling still works in case of purchase but I have to modify one so I need help.

After more than 20 years of loyalty, will I have to change my internet client?

I know some underpayed tech or a volunteer who's not getting paid at all is going to read this and not the CEO but my hope is I'm not only one complaining and that if enough people complain your new CEO will realize that the reason most people who use Firefox do is because it's the browser that respects their privacy and security the most. Adding "AI" slop into it will only contribute to bloat and privacy loss, and a lot of people will likely move on to another browser thats faster, more reliable, and less insecure. Don't try to compete with Chrome by becoming Chrome please.

Hi,

The Linked in pages are not appearing properly.

I have attached the images of the following two pages,

https://www.linkedin.com/feed/

https://www.linkedin.com/mynetwork/grow/

Please arrange to do the needful.

Regards Deepak