After clearing my cookies and browser history, Youtube will not sign me in "there was an issue signing in to youtube"

In my Firefox browser, when i try to sign in to Youtube, a window says "there was an issue signing in to Youtube" pops up. None of the troubleshooting articles are helpfu… (tuilleadh eolais)

In my Firefox browser, when i try to sign in to Youtube, a window says "there was an issue signing in to Youtube" pops up. None of the troubleshooting articles are helpful for my situation. My Firefox browser is up to the latest update - version 146 on windows 11. Youtube works, but i am prevented from signing in to my account.

I have used Youtube in Firefox before by signing in to my google account, the only thing that has changed was that I went into settings and cleared my browsing history, cache, and cookies. Once those were cleared, Youtube won't sign me in and only shows that error window.

In my Firefox browser settings, I have set Youtube to accept cookies and have disabled adblock for Youtube.

My Youtube account is still accessible using Chrome, but not in Firefox. Youtube WILL sign me in if i use Firefox private browsing. I'd rather not use chrome since Firefox is my primary browser and I'd rather not jump through the extra steps of google sign-in using private browsing.

I do have a Google account with my school institution, but that has never been an issue (expect it won't open google maps for some reason, not the issue here though). My Youtube has always been signed in with my personal Gmail, not my school Gmail. I'm not sure if that's interfering with anything.

To reinstate the main issue: I cleared my browsing data and cookies, now Youtube in Firefox won't sign me in.

Asked by brianna.k.dunne 51 nóiméad ó shin

Last reply by jscher2000 - Support Volunteer 13 nóiméad ó shin

How to migrate from the old Firefox about:profiles/profile manager to the new profiles? And what are the differences?

I was positively surprised recently when the new Firefox profile manager (about:profilemanager) was introduced. https://www.tech2geek.net/how-to-use-the-new-updated-profi… (tuilleadh eolais)

I was positively surprised recently when the new Firefox profile manager (about:profilemanager) was introduced. https://www.tech2geek.net/how-to-use-the-new-updated-profile-manager-in-firefox-2025/ is an article about that.

However, I thought it's just a new visual UI with an in-browser switcher for the existing profiles (that I already had setup). However, it does not appear so.

The differences I see:

      1. old profile management
  • was managed by `about:profiles` or when starting FIrefox with `-P`
  • is saved in `~/firefox` and the `profiles.ini` clearly and quite obviously mentions them there, so it's easy to manage them.

I also found this old support article: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles

      1. new profile management
  • automatically asks on startup if more than one profile exists
  • is managed by `about:profilemanager` or with the Firefox burger menu
  • seems to be saved in `~/.mozilla/firefox/Profile Groups` (Linux path here) in some .sqlite files, and I do not quite understand the format. Not mentioned in `profiles.ini`.
  • also, when you change something here (even like opening a profile?), you cannot open `about:profiles` anymore, because it says "Some Firefox process has made changes to your profile, […] you need to restart Firefox", only after a restart further changes would be possible, which I find quite confusing but it also indicates somehow the features belong together?

And this seems to be the new one: https://support.mozilla.org/en-US/kb/profile-management#w_whats-the-difference-between-profiles-and-multi-account-containers

    1. Questions
  • What are the differences here (I may have missed)?
  • How can the new profile feature save so few files? Is it technically called "profile groups"?
  • And the most important: How can I migrate an old profile? (In order to use the new features and GUI etc. I quite like)

Asked by rugk 20 uair ó shin

Last reply by TyDraniu 2 uair ó shin

server not found.

Hmm. We’re having trouble finding that site. We can’t connect to the server at fzttlwrt.r.us-east-1.awstrack.me. If you entered the right address, you can: Try agai… (tuilleadh eolais)

Hmm. We’re having trouble finding that site.

We can’t connect to the server at fzttlwrt.r.us-east-1.awstrack.me.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by JoAnn Wilson 1 lá ó shin

Last reply by Denys 3 huaire ó shin

Screwed up on my new computer, used the wrong email, now want to change

I'm setting up a new computer and trying to sync my old bookmarks. I have discovered I used a Google email address as my primary email, not my yahoo email. I can't seem… (tuilleadh eolais)

I'm setting up a new computer and trying to sync my old bookmarks. I have discovered I used a Google email address as my primary email, not my yahoo email. I can't seem to fix this.

Asked by Thomas Lowe 1 lá ó shin

Last reply by Denys 3 huaire ó shin

My Bookmarks

My computer unexpectedly had to do a factory reset. I had to add Firefox back on to my computer. It was my main default browser. I couldn't remember my password because I… (tuilleadh eolais)

My computer unexpectedly had to do a factory reset. I had to add Firefox back on to my computer. It was my main default browser. I couldn't remember my password because I had Firefox for so many years. Your system forced me to change my password and now I cannot gain access to my bookmarks/passwords when I sign on. If you tell me that those were lost in the transition, I will be so upset. This was the only reason I was using you and do not understand why syncing is not working or recovering the information. I hope that this can be recovered, if not I have no use for your browser and will switch to a more updated browser in Chrome. I have never had such problems and cannot even remember all the bookmarks I have lost. I will never forget this experience. My hope is it will be because someone there was able to save the day and not because I realized that your company is outdated and clunky like Microsoft. Hoping you can help and completely upset. I am also very confused why my information would not have backed up automatically.

Mike

Asked by micthoma985 23 uair ó shin

Last reply by Denys 3 huaire ó shin

I have lost all my Firefox bookmarks.

I have lost all my Firefox bookmarks. All gone. I have searched online for solutions, and have seen what appears to be a standard procedure for doing so. Bookmarks>Ma… (tuilleadh eolais)

I have lost all my Firefox bookmarks. All gone. I have searched online for solutions, and have seen what appears to be a standard procedure for doing so. Bookmarks>Manage Bookmarks> LIbrary>Import and Backup>Restore

This is where it breaks down for me......I see no date available to use. All I see is "Choose File" and when I click that, nothing happens. That is the dead end I am at now.

Can anyone out there point me in the right direction? Many thanks. Jay

Asked by skanperch 23 uair ó shin

Last reply by Denys 3 huaire ó shin

Netsuite Subtab extension login issues

Hello, I work for a company that integrates with Netsuite via SSO. Users should not be required to reenter their credentials to access the integrated app via a NetSuite… (tuilleadh eolais)

Hello,

I work for a company that integrates with Netsuite via SSO. Users should not be required to reenter their credentials to access the integrated app via a NetSuite subtab. However, this has been an ongoing issue. I thought it had something to do with cookies, but I cannot figure out what is causing this. Here's what happens: A user logs in to Netsuite, looks up a posted document, and clicks on the subtab of the integrated application. They are then prompted to enter their credentials. This prompt keeps repeating whenever the user refreshes a page or opens a tab. It seems like the browser is not retaining or saving the user's credentials. This does not happen to Chrome or Edge users. Is there anything you can do?

Your assistance is greatly appreciated.

Regards, Mac

Asked by mlegaspi 17 uair ó shin

Last reply by Denys 3 huaire ó shin

Expand list function not working in IMDb after latest update

When browsing on IMDb (see image attached) when I click on the "See All" button just above "Soundtrack" at the bottom of the image nothing happens. This should expand th… (tuilleadh eolais)

When browsing on IMDb (see image attached) when I click on the "See All" button just above "Soundtrack" at the bottom of the image nothing happens. This should expand the list above it, in the case an actor's credits. I have NoScript 13.5.2 installed but all scripts are allowed here. I get this on all the IMDb pages.

Asked by DTravel 16 uair ó shin

Last reply by Denys 3 huaire ó shin

allow a web site, Error code: SSL_ERROR_NO_CYPHER_OVERLAP

I try to connect to a web site but I get this response: "Secure Connection Failed An error occurred during a connection to help.wned.org. Cannot communicate securely wit… (tuilleadh eolais)

I try to connect to a web site but I get this response:

"Secure Connection Failed An error occurred during a connection to help.wned.org. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

"

Asked by Jean 4 huaire ó shin

Last reply by Agent virtuel 3 huaire ó shin

Firefox Extension: Permission issue while accessing page content (similar to RankingsFactor SEO Chrome Extension)

I’ve developed a Firefox extension similar to the RankingsFactor SEO Chrome Extension, which analyzes on-page SEO elements such as meta tags, headings, links, and canonic… (tuilleadh eolais)

I’ve developed a Firefox extension similar to the RankingsFactor SEO Chrome Extension, which analyzes on-page SEO elements such as meta tags, headings, links, and canonical tags.

The core functionality works fine in Chrome, but when I ported it to Firefox using the WebExtensions API, I’m facing permission issues while trying to access or read the page content (DOM).

Here’s what I’m trying to do:

Inject a content script to read <meta> tags, headings, and links.

Display this extracted data inside my extension popup.

However, in Firefox, the script doesn’t seem to have proper access to the page DOM — even though I’ve included "permissions": ["activeTab", "tabs", "<all_urls>"] in manifest.json.

I’d like to know:

Are there any additional permissions required in Firefox to read page content?

Does Firefox handle activeTab or content_scripts differently than Chrome?

Is there a specific event or user action needed to grant temporary permissions?

Any help, code examples, or guidance on fixing these permission restrictions would be appreciated.

Asked by Andrew Kiosk 1 mhí ó shin

Last reply by Birmingham SEO Studio 3 huaire ó shin

Изменить цвет выделения строки в панели "закладки"

Сегодня обновил Mozilla FireFox до версии 146.0 (64-разрядный). После обновления в панели "закладки" (cntrl+B) появился ненужный мне цвет выделения только что открытой м… (tuilleadh eolais)

Сегодня обновил Mozilla FireFox до версии 146.0 (64-разрядный). После обновления в панели "закладки" (cntrl+B) появился ненужный мне цвет выделения только что открытой мною вкладки (смотри скриншот). Как поменять данный цвет на менее контрастный ? У меня включена "темная тема", цвет выделения - ядовито-голубой. Хочу изменить его на другой более мягкий цвет. Как это я могу сделать?

Today I updated Mozilla Firefox to version 146.0 (64-bit). After the update, the highlight color of the tab I just opened appeared in the bookmarks bar (Cntrl+B) in an unwanted way (see screenshot). How can I change this color to a less contrasting one? I have the "dark theme" enabled, and the highlight color is a bright blue. I want to change it to a softer color. How can I do this?

Asked by Лапин Денис 2 lá ó shin

Last reply by Denys 4 huaire ó shin

Bookmarks menu

Hello After a recent update, the bookmarks menu changed—when you click a certain line, it glows bright blue. I understand this is for ease of use while using bookmarks, … (tuilleadh eolais)

Hello

After a recent update, the bookmarks menu changed—when you click a certain line, it glows bright blue. I understand this is for ease of use while using bookmarks, but I'm used to leaving this menu open all the time, and after these changes, the blue glow is very distracting.

In light of this, I'd really like to know how to restore the old display, or, if that's not possible, I'd like to see special personalization settings for this type of thing in future updates.

Asked by zenkov1998 9 n-uaire ó shin

Last reply by Denys 4 huaire ó shin

Sidebar bookmark in use is now 'highlighted in BRIGHT blue'

I'm using W11 & Firefox/Mozilla 'Version 146.0 (64-bit)' in ‘Dark Theme’ - my sidebar bookmark in use is now 'highlighted in BRIGHT blue' which is VERY ANNOYING - can… (tuilleadh eolais)

I'm using W11 & Firefox/Mozilla 'Version 146.0 (64-bit)' in ‘Dark Theme’ - my sidebar bookmark in use is now 'highlighted in BRIGHT blue' which is VERY ANNOYING - can I get rid of this feature? Is there a way to adjust the highlight color/intensity? Please let me know. If there is no adjustment possible, please take care of this in your next version. Thanks, John

Asked by jwusa 1 lá ó shin

Last reply by Denys 4 huaire ó shin