Firefox Community Forum

Whenever I have just 1 Window of Firefox and just 1 tab open, task manager ALWAYS shows 14. Why is this? I have refreshed Firefox and lost some of my settings, it did nothing. Have I been hacked and someone else is controlling my browser?

Screenshot shows one firefox with one tab and yet 14 next to it in Task Manager

Auto updated to firefox 150 yesterday. What's new screen announced the rollout of the free in browser vpn had reached us (in Canada). Clicked the link to set up, went to screen to follow instructions. There's no vpn icon in the firefox menu bar, no matter what I do. (And I have done everything obvious.) Was the VPN not in the actual update I received or is this some bug/glitch? Thanks.

My FF Browser introduced a vertical row of rings which I want to get rid off. Im using W10 and FF Version 151.0.4 (64-Bit). Rings are stable, updates show them again. Any Help???

Moderator note: Moved from the Firefox for Android forum to the Firefox Desktop forum.

After realizing what was being done to my PC, I unplugged it to stop the hacker. And I have since been able to recover my program, except for my ad blocker. Before this unusual encounter, I was using a free ad blocker. I want to restore it to its original status, if possible. Thank you for any help, Leman H Wilson at 7:09 PM 6-3-26

How do I add the Translate icon to my Toolbar - W10 - please?

If I open the following page in Chrome it automatically translated from German to English. https://www.camperprotect.de/p/fahrer-und-beifahrertuerverriegelung-einbruchschutz-2006-2019

I cannot find how to translate it in Firefox. I do not have the Translate icon that is suggested.

Many thanks

Brian

Hello, Im using localized (Lithuanian) version of Firefox. Several updates back, Firefox started including russian and Polish in preferred languages by default. Personally i know how to remove those for myself. However, since im managing around 300 computers in a school. This starts to become an issue. In Lithuania we only have one official language. And when pages in a school start opening in foreign (russian) language this starts to be quite annoying. I would love to keep using Firefox but i need help.

ExitException[ 3]javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure at sun.plugin2.applet.JNLP2Manager.downloadResources(Unknown Source) at sun.plugin2.applet.JNLP2Manager.prepareLaunchFile(Unknown Source) at sun.plugin2.applet.JNLP2Manager.loadJarFiles(Unknown Source) at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source) at java.lang.Thread.run(Unknown Source)

FF is offering up possible login names for a particular site I have used previously even though I have removed all related browsing history, form data, and cookies (and cleared the cache). What am I missing? Is it using stored history for unrelated sites to guess at a user name, or is there some other hidden history I need to clear?

Hello, I am facing a very strange and frustrating issue with my website https://biografieblick.de/, and it is only happening on the firefox browser other browsers like chrome, edge or safari are loading the site perfectly fine. The Issue is it occurs occasionally, Yeahh IDK why. When I try to visit my site, Firefox gets stuck on a screen that says "Checking if the site connection is secure" and it looks like an loop sometimes.

This looks exactly like a cloudflare turnstile loop but I am NOT using cloudflare. I have double checked my DNS records and explicitly confirmed this with my web hosting provider. This block only triggers when using firefox.

When there is a field to fill in my credit card info, the info will appear and let me select the CC I want to use but when I move away from the field the CC info goes away.

After updating to Firefox 152.0.1 this morning I keep getting Error 7023 Service Control Manager each time I start Firefox. The error description states "The MozillaMaintenance service terminated with the following error: Incorrect function." The Mozilla Maintenance Service was set to Manual and I set it to Automatic but still getting error each time I start Firefox. I have read that the service can be disabled so what do you suggest I do to stop the 7023 error. Thank you.

Log Name: System Source: Service Control Manager Date: 6/18/2026 1:39:26 PM Event ID: 7023 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP- Description: The MozillaMaintenance service terminated with the following error: Incorrect function. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
   <EventID Qualifiers="49152">7023</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>0</Task>
   <Opcode>0</Opcode>
   <Keywords>0x8080000000000000</Keywords>
   <TimeCreated SystemTime="2026-06-18T17:39:26.8970149Z" />
   <EventRecordID>409659</EventRecordID>
   <Correlation />
   <Execution ProcessID="464" ThreadID="648" />
   <Channel>System</Channel>
   <Computer>DESKTOP-           </Computer>
   <Security />
 </System>
 <EventData>
   <Data Name="param1">MozillaMaintenance</Data>
   <Data Name="param2">%%1</Data>
   <Binary>4D006F007A0069006C006C0061004D00610069006E00740065006E0061006E00630065000000</Binary>
 </EventData>

</Event>

Dear Support Person,

Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0.

The upgrade completed successfully with my eight tabs populating on the left side along with a new tab showing all the features of the new upgrade.

I opened my Gmail tab and my Yahoo mail tab. Eventually, Firefox froze up, saying it was Not Responding. I looked at Task Manager and saw that Firefox was continuing to grab up memory. I ended the Firefox process in Task Manager.

I then opened it again and deleted all the tabs except for one. It continued to grab up memory.

I then opened it in Troubleshooting mode. It errored out, and I sent the report to Firefox support.

The only thing that has changed is the fact that I ran the upgrade to Firefox. Nothing else has changed.

Firefox has been my go-to browser for years. I am using Chrome as my access to the internet now, and cringe every time I go into it.

I hope and pray that you can bring my Firefox friend back to me.

I am anxiously looking forward to hearing from you.

Take care and God bless!

~ Kyle P.S. I just tried getting information from about:support. I was able to copy the raw data and then the application crashed. I sent the Crash Report to you folks. The raw data I pasted in the Troubleshooting Information box.

I am not able to sign in to my United Healthcare account after update. When I put in my username or email, the message comes back as the username is incorrect. I am able to sign on in another browser eg Microsoft Edge. Therefore, it is Mozilla browser issue. Can you help me resolve this?

Is it possible to access Settings>Accessibility>WebsiteContrast to quickly turn it on and off, by setting it as a bookmark (or quick access) rather than having to click settings and search for it each time?

Can you let me know if this is possible, or possibly add it in a future update if it is not?

I know that there are extensions that allow you to do this, but I am wary of using too many extensions because they can be a privacy vulnerability.

Since the Firefox update to 152.0 64bit I have noticed that it takes two attempts to log into Spectrum email. The first time I try I get a IDID-4000 error (see below image) after entering my sign on and password. I then have to retry by selecting the bookmark again and then after entering my sign on and password a second time I can get in. This does not happen in Edge browser. I have tried deleting my sign on and password in my saved passwords in Firefox and then manually reenter my sign on and password at the prompt for Spectrum and then saving it again but it keeps happening. I have also tried turning off enhanced tracking, clearing cookies and site data, refreshing Firefox and stopping my Norton 360 and it still happens. There must be a bug in the new Firefox update 152.0 that is effecting the ability to sign into Spectrum as this was not happening before. I am wondering if anyone else is seeing this problem and is there a solution to fix this. Should I file a Bug Report about this? We should not have to jump through hoops or do some work arounds to try and get things to work like before as I have read with other questions having problems with 152.0 update. This update needs to be fixed.

Respectfully,

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF to wipe out my configuration, and I lost all my windows and tabs. I have gone to

    \Appdata\Roaming\Mozilla\Firefox\Proifiles\abnfpged.default

cleared all of the data therein, and restored that directory from a backup I made last Monday. But I cannot get FF to use that directory. "about:profiles" shows only two profiles, but the Profiles directory has five profiles:

03/10/2026 09:39 AM <DIR> qf00ka5x.default 03/10/2026 09:39 AM <DIR> v842ceue.default-release 04/11/2026 09:16 PM <DIR> .. 04/11/2026 09:16 PM <DIR> . 04/12/2026 03:08 PM <DIR> abnfpged.default 04/12/2026 06:29 PM <DIR> jdfj91sd.default-release-1775960183850 04/12/2026 06:48 PM <DIR> f1jq4mlq.default

Only the profiles beginning with "j" and "f1" are seen in the "about:profiles" screenshot I have attached. And I have attached a screenshot of my profiles.ini file. Also, in the abnfpged.default directory I restored, where is the list of all of my open windows and tabs? FF used to keep that in a sessionstore.jsonlz4 file, but that file is only written when FF closes. I tried to save a copy when I was having problems, but I stored the copy in the same directory, which FF changed during the re-install process. Here is my profiles,.ini file:

[Install308046B0AF4A39CB] Default=Profiles/jdfj91sd.default-release-1775960183850 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/f1jq4mlq.default

[Profile0] Name=default-release IsRelative=1 Path=Profiles/jdfj91sd.default-release-1775960183850

[Install641D10338ABA448D] Default=Profiles/abnfpged.default Default=1 IsRelative=1 Locked=1

[General]

StartWithLastProfile=1

Version=2

[BackgroundTasksProfiles] MozillaBackgroundTask-308046B0AF4A39CB-defaultagent=lnvi5jn5.MozillaBackgroundTask-308046B0AF4A39CB-defaultagent

I have not worked with the ;profiles.ini file in many years, as my FF configuration has not had problems. Thanks.