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Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (tuilleadh eolais)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Asked by BillTreloar 3 seachtaine ó shin

Last reply by BillTreloar 8 n-uaire ó shin

Firefox frozen and unresponsive when a notification is received

Since a few days, Firefox started crashing each time I receive a notification. For example, with this notifications test website: https://www.bennish.net/web-notificatio… (tuilleadh eolais)

Since a few days, Firefox started crashing each time I receive a notification.

For example, with this notifications test website: https://www.bennish.net/web-notifications.html

Each time I click on the "Show" button to display a notification, Firefox becomes completely unresponsive: the content of the window is completely frozen and I can't click on anything. I must close it and restart it to make it work again. When I restart it, a dialog displays:

> Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

In both applications, the notification is never shown: the freeze occurs before.

I tried the following changes but they did not stop the issue from occuring:

- Deactivating hardware acceleration - Troubleshooting mode - Deactivating firefox notifications in Windows - Deactivating `alerts.useSystemBackend` and `alerts.useSystemBackend.windows.notificationserver.enabled` in `about:config`

At the same time, I noticed that Thunderbird (v144.0.1, 64bits) started having the same issue. It haappens each time I receive a new message in the background and a notification should appear. Maybe this is related?

Asked by araxor 16 uair ó shin

Last reply by jscher2000 - Support Volunteer 9 n-uaire ó shin

mozilla crashing and deleting info out of forms i have filled and not restoring previous session as it always does

i am not happy right now, lately mozilla is crashing and requesting restart on sensitive documents and not restoring previous sessions, i spend lots of time and energy fi… (tuilleadh eolais)

i am not happy right now, lately mozilla is crashing and requesting restart on sensitive documents and not restoring previous sessions, i spend lots of time and energy filling documents for it to just mysteriously vanish my hard work, so not happy right now.

Asked by adadministration 18 uair ó shin

Last reply by Paul 17 uair ó shin

Firefox crashing

Firefox is crashing for me pretty consistently. It was happening with a significant amount of time in between each one but has escalated to the point where it is happenin… (tuilleadh eolais)

Firefox is crashing for me pretty consistently. It was happening with a significant amount of time in between each one but has escalated to the point where it is happening once every few minutes now. I have checked for updates and ran Firefox in troubleshoot mode. There are no updates available for me, and it still crashed in troubleshoot mode. My most recent crash report is bp-462fb540-28d6-4d0c-8007-6428d0251028. I am running Pop!os and recently did a firmware update, so I am wondering if that is where the problem is originating from since I had no issues with Firefox prior to that update.

Asked by aneal731 1 lá ó shin

Last reply by jscher2000 - Support Volunteer 1 lá ó shin

safe mode only

Hello. I had been experiencing a lot of freezes, hang ups, and disconnectivity with crash messages asking me to either restart Firefox, or quit firefox ! I finally… (tuilleadh eolais)

Hello. I had been experiencing a lot of freezes, hang ups, and disconnectivity with crash messages asking me to either restart Firefox, or quit firefox ! I finally just recently downloaded again from your website and in order to function it defaulted to Safe Mode. How do I correct this ? Note: The website is currently operational but not at 100% ! When in Settings nothing can be done and it advises that it's because it's in Safe Mode ! How do I correct this ?

Moderator note: this question has been edited to correct the formatting.

Asked by James Michael Jenkins 6 lá ó shin

Last reply by Denys 5 lá ó shin

Every day an attempt to open a new Tab Crashes unless I reboot

Every day when I try to open a new tab in Firefox, whether by link or directly, I get the error message "Gah, Your tab just crashed." I have used Firefox as my primary br… (tuilleadh eolais)

Every day when I try to open a new tab in Firefox, whether by link or directly, I get the error message "Gah, Your tab just crashed." I have used Firefox as my primary browser for 10 years. If I reboot the computer this solves the problem, but I am not going to do this every day. All the other browsers work. This just started five days ago and I made no changes to Firefox. Help!

Asked by Dennis Stenstrom 6 lá ó shin

Firefox froze

I wanted to report that Firefox froze or crashed. I could not close it and had to Endtask it. I am running the latest version supposedly on Windows 11. Why did this occur… (tuilleadh eolais)

I wanted to report that Firefox froze or crashed. I could not close it and had to Endtask it. I am running the latest version supposedly on Windows 11. Why did this occur?

Asked by Wayne Carpenter 1 seachtain ó shin

Last reply by jscher2000 - Support Volunteer 1 seachtain ó shin

Mozilla Firefox began to crash all the time.

Mozilla Firefox began to crash all the time; crashes happen almost every ten minutes, and it happens with every site. It still lasts about for several weeks. I tried to … (tuilleadh eolais)

Mozilla Firefox began to crash all the time; crashes happen almost every ten minutes, and it happens with every site. It still lasts about for several weeks. I tried to reinstall Firefox; I updated my drivers for my computer; I cleared cash and history in the settings; I tried to delete some files from Firefox's folder. All these things did not help. The crashes may happen with any site, and it can happen any time. I have no problem with memory shortage. My system consists of Ryzen 7 5800x, Radeon RX 7800 XT and G.Skill Flare X (for AMD) DDR4 2x16Gb.

Asked by Black Cat 295 2 mhí ó shin

Last reply by Black Cat 295 1 mhí ó shin

Fiefox stopped to work

Hello, since about 2 months, my Firefox stops working: message "not working", now it becomes very frequent, almost each day. What is happening and how I can solve the pro… (tuilleadh eolais)

Hello, since about 2 months, my Firefox stops working: message "not working", now it becomes very frequent, almost each day. What is happening and how I can solve the problem? Thanks for help in advance. Theo Köppen@gmail.com

Asked by Theo Köppen 1 seachtain ó shin

Crashes on exit and takes out Explorer too

OK, I have never had this happen with Firefox before but it will just freeze, then do nothing then Explorer will crash, every time. I have no idea why its doing this, my … (tuilleadh eolais)

OK, I have never had this happen with Firefox before but it will just freeze, then do nothing then Explorer will crash, every time. I have no idea why its doing this, my drivers are all up to date, Windows is up to date and theres no viruses on my PC. Its annoying.

Asked by Mazzy 1 seachtain ó shin

Browser crashing

Why is this browser crashing after a couple of downloads using the extensions for youtube downloader?i have youtube premium but when i download tunes so i can mix them af… (tuilleadh eolais)

Why is this browser crashing after a couple of downloads using the extensions for youtube downloader?i have youtube premium but when i download tunes so i can mix them after roughly 15 mins i have to force quit Firefox ?

Asked by DJ Doad 1 seachtain ó shin

Firefox crashing

Firefox began crashing a few days ago and has crashed during each log in and use today. Most recently trying to download and print documents. I have disabled all extensio… (tuilleadh eolais)

Firefox began crashing a few days ago and has crashed during each log in and use today. Most recently trying to download and print documents. I have disabled all extensions, have text file of the Third=Party modules and Submitted Crash Reports.

Asked by ctimcampos 1 seachtain ó shin

Last reply by ctimcampos 1 seachtain ó shin

Firefox is broken, I can't even use it to get on support

This morning, Firefox updated automatically to Firefox 144. However, this update completely broke Firefox; every tab crashed, and I couldn't even use Firefox to get to t… (tuilleadh eolais)

This morning, Firefox updated automatically to Firefox 144. However, this update completely broke Firefox; every tab crashed, and I couldn't even use Firefox to get to this help site.

Edition Windows 10 Enterprise Version 22H2 Installed on ‎03/‎25/‎2022 OS Build 19045.6332

Changing my OS is not an option for me; those decisions are made far, far away. I was allowed to use Firefox instead of Chrome. Sadly, I have to switch over to Chrome today in order to work.  :(

I have added a couple of screenshots.

I am moving over to Chrome to do some work.

Thanks for any help, B

Asked by B Step 2 sheachtain ó shin