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Constant Crashes even in Troubleshoot mode

bp-f7b43b48-1330-4328-a36a-2d3f10260127 Firefox has been crashing regularly for a full day now. I have one profile with multiple extensions, and a fresh profile that is … (tuilleadh eolais)

bp-f7b43b48-1330-4328-a36a-2d3f10260127

Firefox has been crashing regularly for a full day now. I have one profile with multiple extensions, and a fresh profile that is meant to test firefox without any. With this new, "clean-slate" profile with none of my extensions installed, I still get repeated crashes. It is getting in the way of my ability to work- it happens even in Troubleshoot mode, even though I could not confirm any hardware issues prior to this.

Will I need to delete the extenstion-filled profile entirely before going forward? Is there an update I need to install, or anything else I should do myself? Should I provide a list of my extensions?

Attached is the Report ID of my latest crash- hopefully it will help.

Thank you!

Asked by Andrew Doyon 4 lá ó shin

Last reply by Mvorkov 1 lá ó shin

Firefox tabs constantly crashing

My firefox tabs have been constantly crashing over the last couple days. When I tried to diagnose issues in troubleshoot mode, they still kept crashing. Here are the most… (tuilleadh eolais)

My firefox tabs have been constantly crashing over the last couple days. When I tried to diagnose issues in troubleshoot mode, they still kept crashing. Here are the most recent report IDs for the crashes: bp-06b1b48f-9213-4497-8398-a11890260130 bp-726d0348-6100-41cb-a298-909550260130 bp-ce8a6448-fcb1-4543-9ed4-275b50260130 bp-2c16e522-cd5f-4b9d-bb1e-6f18e0260130 bp-80520225-49fd-4f46-8453-58b300260130 bp-6c4bd533-ac96-44f0-9593-81ddc0260130 bp-a9573328-6e28-41d5-bd1e-91cf30260130 bp-3992c4d8-2a09-4fc4-a426-016b50260130 bp-2c7e318f-e080-4e56-84ee-63a030260130 bp-986e724b-2356-4790-9dc9-3687f0260130 bp-ae6ac0bd-b096-4212-8252-d55440260130 bp-4c8705f9-4529-405a-9d09-967b70260130 bp-a90c5596-f9cd-4d63-8fd6-a55c70260130 bp-fdf29d55-6cd9-450c-a552-7cca80260130 bp-519e5b29-a47b-4c65-bfda-c1f970260130 bp-fad47bb5-3880-4090-bdb7-b754e0260130

Any help would be appreciated!

Asked by Hyghlander 1 lá ó shin

Shutting the active tabs automatically

Firefox is shutting down all my active tabs automatically WITHOUT asking me. This is regularly happening and wastes a lot of time. Is it due to installing Updates ? … (tuilleadh eolais)

Firefox is shutting down all my active tabs automatically WITHOUT asking me. This is regularly happening and wastes a lot of time. Is it due to installing Updates ? I DON"T want ANY updates and I am fully happy with my current version. If this doesn't go away, I will have to delete this browser and move elsewhere.

Asked by Ashutosh Kulkarni 1 lá ó shin

Last reply by Paul 1 lá ó shin

Passkey is BORKED on Firefox desktop

this feature absolutely DOES NOT WORK on ANY Firefox desktop browser on MULTIPLE machines I have tried - and actually I'm pretty sure I can say the same thing about the A… (tuilleadh eolais)

this feature absolutely DOES NOT WORK on ANY Firefox desktop browser on MULTIPLE machines I have tried - and actually I'm pretty sure I can say the same thing about the ANDROID app too?

I can confirm EVERY SITE I have trouble signing in using Passkey on Firefox I can SUCCESSFULLY sign into on Chrome - every single time - the issue is clearly the BROWSER

worse still, it often COMPLETELY CRASHES Firefox and I have to forcibly KILL the process and restart Firefox, after even ATTEMPTING to use this feature

I have tried it on M1 Macbook Pros, on Ubuntu desktops (24.04 LTS) and also on Android

right now I am typing this in on a Firefox I literally just had to Force Quit and restart on a Mac - build 147.0.2 (aarch64)

Asked by mic8 2 lá ó shin

Interacting With / Clicking On / Click On Any Extension Crashes Linux Firefox | 147.0.2 (64-bit) Debian 12 Gnome Wayland

NB - For the past half a year I have to sometimes right click to interact with them, anyway Effectively, I will interact with the extension at the most basic, normal lev… (tuilleadh eolais)

NB - For the past half a year I have to sometimes right click to interact with them, anyway

Effectively, I will interact with the extension at the most basic, normal level on something that has interactive elements like a dropdown menu, or basic options.

I will click / right click on the icon and the highlight will appear, then that's it ... the browser then crashes and does not recover. :(

What's worse is that I have to Force Quit and when I restart there is no crash report to send to Moz.

I am just wondering if other Linux users have experienced similar issues.

The attached image is taken at the moment before the 'Force Quit' dialogue opens up in Debian 12 Gnome (Wayland) ...



I have Hardware Acceleration on.

I am about to start testing with it off, but I work from the browser, and do not want performance compromises. So that is (at best) a work-around, and certainly is not a fix.

I'm on version 147.0.2 (64-bit) which would appear to be from the Mozilla Firefox Debian Package mozilla-deb - 1.0 install/repo/whatever ... and the PC specs are: Processor: Intel(R) Core(TM) i7-10850H CPU @ 2.70GHz Memory: 32705MB (11893MB used) Resolution: 7680x2358 pixels OpenGL Renderer: Quadro RTX 3000/PCIe/SSE2

These are my media. prefs ... but ... I doubt that it is relevant: media.ffmpeg.allow-openh264 true media.ffmpeg.customized-buffer-allocation true media.ffmpeg.disable-software-fallback false media.ffmpeg.enabled true media.ffmpeg.encoder.cpu-used 7 media.ffmpeg.encoder.enabled true media.ffmpeg.encoder.quantizer-max 35 media.ffmpeg.encoder.quantizer-min 10 media.ffmpeg.vaapi.force-surface-zero-copy 2

Asked by eliot.cole 2 lá ó shin

Last reply by jonzn4SUSE 2 lá ó shin

my firefox keeps crashing

since yesterday whenever I try to open Firefox, it just crashes immediately. I get the option to choose a profile but after I choose I see the window open very briefly an… (tuilleadh eolais)

since yesterday whenever I try to open Firefox, it just crashes immediately. I get the option to choose a profile but after I choose I see the window open very briefly and it closes immediately after and gives me the crash report thing. I don't want to reinstall as my data is on there and I'm not sure if it's linked to an account or no.

Asked by kujo 6 lá ó shin

Last reply by Denys 4 lá ó shin

Firefox keeps crashing

Firefox crashes all the time. Sometimes it makes me manually shut it down with a one-click dialogue box. Other times, it's a two click dialogue box where I click "close… (tuilleadh eolais)

Firefox crashes all the time. Sometimes it makes me manually shut it down with a one-click dialogue box. Other times, it's a two click dialogue box where I click "close firefox" and then have to click again to close the box. This doesn't seem to change performance, but it's a bother. Is there a way for me to fix this?

Asked by waltwrites 6 lá ó shin

Tabs keep crashing

Hi The tabs have crashed notice keeps coming up on every change of page !!! I have the latest version installed with all my passwords saved, I am not a PC wizard so … (tuilleadh eolais)

Hi The tabs have crashed notice keeps coming up on every change of page !!! I have the latest version installed with all my passwords saved, I am not a PC wizard so please explain how to solve this simply its driving me crazy !

Thank you Michael

Asked by michaeldlakey 6 lá ó shin

Last reply by Paul 6 lá ó shin

Problem With Update Installed Today

Every time I attempt to open any tab on my laptop computer I get the following message. Gah. Your tab just crashed. We can help! Choose Restore this Tab to reload the… (tuilleadh eolais)

Every time I attempt to open any tab on my laptop computer I get the following message.

Gah. Your tab just crashed. We can help! Choose Restore this Tab to reload the page.

(Two buttons)

Close Tab Restore This Tab

Unable to restore tab. It is impossible to use the Firefox with this upgrade. Looks like I need to find another browser.

Terry Knight [email removed]@att.net

Asked by terry.knight2001 1 seachtain ó shin

Firefox won't open any websites.

There was a recent update from Firefox, I began setting up a new profile but didn't want to continue. Now, almost no websites will download, nothing but tab crashed and … (tuilleadh eolais)

There was a recent update from Firefox, I began setting up a new profile but didn't want to continue. Now, almost no websites will download, nothing but tab crashed and it won't restore.

Asked by barbarajbarlow 1 seachtain ó shin

Firefox Consistently Crashing in Windows 11

Here is the current situation. Firefox is consistently crashing in Windows 11, either a tab crash or the application itself. I'm not sure how to resolve it at this point… (tuilleadh eolais)

Here is the current situation.

Firefox is consistently crashing in Windows 11, either a tab crash or the application itself. I'm not sure how to resolve it at this point. It was sufficiently bad that at first I assumed this was a problem with my Windows 11 installation, and did a complete reinstall of the OS followed by a fresh install of Firefox.

That did not resolve the problem. Firefox is still crashing.

I completely replaced the SSD assuming there was some kind of read/write problem between it and Firefox, did a clean install of Win11 and Firefox, and instead of porting my profile ported only my bookmarks and passwords into a new profile.

It's still happening. I don't know what to do at this point.

Asked by Kimberly-Rene Giannola 1 seachtain ó shin

elimine los informes de fallos sin enviarlos y ahora no me funciona nada

Hola, firefox no funcionaba bien, busque que hacer y lei de enviar los id de informes de fallos, pero como eran muchos los elimine SIN ENVIARLOS, porque no sabia que esta… (tuilleadh eolais)

Hola, firefox no funcionaba bien, busque que hacer y lei de enviar los id de informes de fallos, pero como eran muchos los elimine SIN ENVIARLOS, porque no sabia que estaba enviando y ahora no logro poder usar Firefox, lo desinstale e instale nuevamente y todo sigue igual. No se como solucionarlo, necesito ayuda por favor.

Asked by ALEJANDRA GIGLIO 2 sheachtain ó shin

mozilla crashing

mozilla keeps crashing almost on every website (says the tab has crashed). I checked, mozila is up to date, all extensions removed, no viruses or spyware, and it is crash… (tuilleadh eolais)

mozilla keeps crashing almost on every website (says the tab has crashed). I checked, mozila is up to date, all extensions removed, no viruses or spyware, and it is crashing in troubleshoot mode as well.

Also few times a day says "your device ran in to a problem and needs to restart). Please advise what to do? Here is a submitted crash reports:

p-878c606d-9511-4e2d-8463-5bcd40260113 13-Jan-26, 11:02 View bp-b92cc3c4-aa94-4a34-b0e3-bbb4a0260113 13-Jan-26, 11:02 View bp-a923ab00-9c5a-497d-b879-5849a0260113 13-Jan-26, 11:02 View bp-bd9b3fd4-9e88-43de-84d4-8b6210260113 13-Jan-26, 11:02 View bp-ed987df9-1563-4285-a6c3-da7290260113 13-Jan-26, 11:02 View bp-5d3d4a2e-6a35-41e3-b00e-0e8b60260113 13-Jan-26, 11:02 View bp-40bfaa75-2f10-4b5a-8d8c-b593d0260113 13-Jan-26, 11:01 View bp-8ddae55f-953d-48bc-ab42-6c21f0260113 13-Jan-26, 11:01 View bp-55bec64b-f2cf-4dd3-8cc4-2201b0260113 13-Jan-26, 11:01 View bp-c0805bea-737b-48de-ac3c-698550260113 13-Jan-26, 11:01 View bp-dc39e12a-d135-409c-b7ff-2f7440260113 13-Jan-26, 11:01 View bp-98bb14f4-55ba-4791-8958-924830260113 13-Jan-26, 11:01 View bp-6d26a731-7b7e-4487-a929-ec6970260113 13-Jan-26, 09:28 View bp-f056e88d-b117-41e7-92ce-6b0cb0260112 12-Jan-26, 16:07 View bp-613d6f88-4ac7-4586-9b6e-c0d6c0260112 12-Jan-26, 16:06 View bp-7220e233-4a4b-408f-b2ff-82a540260112 12-Jan-26, 16:05 View

Asked by Linas 2 sheachtain ó shin

Last reply by TyDraniu 2 sheachtain ó shin

Crashing

I have been having issues with Firefox since the new update. It will work for 5-10 minutes and then cashes and freezes my Macbook. I then have to restart my entire syst… (tuilleadh eolais)

I have been having issues with Firefox since the new update. It will work for 5-10 minutes and then cashes and freezes my Macbook. I then have to restart my entire system. I have always loved using Firefox but lately its more of a pain and have been thinking of changing,

Asked by Todd Bauer 2 sheachtain ó shin

Last reply by Paul 2 sheachtain ó shin

Firefox keeps crashing

I have tried over several days to uninstall and reinstall Firefox to avoid tabs constantly crashing. While I've done this and multiple shut downs and restarts it continu… (tuilleadh eolais)

I have tried over several days to uninstall and reinstall Firefox to avoid tabs constantly crashing. While I've done this and multiple shut downs and restarts it continues to crash and can't figure out why. Please help.

Asked by dcerrato5 3 seachtaine ó shin

Last reply by Paul 2 sheachtain ó shin