Firefox Community Forum

I have tried over several days to uninstall and reinstall Firefox to avoid tabs constantly crashing. While I've done this and multiple shut downs and restarts it continues to crash and can't figure out why. Please help.

Just updated my MacBook Air to Sequoia 15.7.3. Since that update, Foxfire will open, but when trying to open an article in Foxfire, Foxfire locks up and doesn't wan to shut down even with "force quit." What can I do?

Hi there, I'm wondering why Firefox is crashing tabs like crazy for me the last few days. Chat Gpt reckons these screenshots indicate a problem with the JavaScript Engine. I'm looking for expert help to differentiate the cause so I can be sure my hardware isn't damaged. Scrolling fb or youtube , even using chat gpt and firefox just throws me a crashed tab. I have uploaded the reports that chat gpt has reviewed to ensure it is being accurate.

I'm mainly looking to find out so I can rule out if there are problems with my hardware .Any help identifying the source of the errors would be greatly appreciated!

Getting "Mozilla Firefox Crash Reporter" problem message when attempting to print files (Docs & Sheets) from Google Cloud. Errors messages have appeared on Lenova Thinkpad laptop in Firefox since mid Dec update. Can print existing files located on desktop, just not from cloud. Both HP and Epson Printers test fine, can print 'test pages'. Tried downloading files from cloud to pc....opening downloads, got same Firefox problem message and crashed. Have used same firefox browser and same printers for several years. Rebooted several times, same error. Can print, 'printer test pages'. Do I have a switch turned off/on or is this a browser problem. Any assistance would be appreciated.

I've been dealing with this for while now. Initially, i believe my excessive amount of tabs were a main factor. I've mostly dealt with that, but I still have around 2000, so I will continue to reduce that number. It's often necessary to do a forced reboot.

I also found several Youtube related addons which contributed to the problem. I disabled them.

For several weeks now, I thought that things taken care of, but today, it happened again. This time, along with the freeze, my monitor also a emitted a loud, constant buzzing sound.

Does anyone else experience these Youtube related events?

hello Ive been dealing with this constant battle of Firefox working for about a week and then just completely stops randomly. This problem never occurred when i was on windows 10 but ever since i installed windows 11 this has started to happen. If i turn on my desktop and Firefox doesn't work i have to either refresh Firefox through the uninstaller or boot into safe mode and then boot into regular and it will work for a couple days and then stop again its a full on cycle and in tired of dealing with this mess just to keep using your guys browser. I don't want to leave Firefox but it doesn't really leave me a choice unless you guys can help me solve this problem.

I had to uninstall Firefox. I briefly added then removed an extension called "atlas speed dial". Since then, I haven't been able to get a tab to open. I uninstalled and reinstalled Firefox. It recognized that Firefox was on my pc before when it reinstalled. I had some tabs open and organized. I tried to recover tabs. I tried just using a new window and opening new tabs. Finally I just uninstalled for good, unless someone can tell me how to fix this issue. I'm using two other browsers. Luckily, when I installed another browser I'm using, I decided to temporarily set the new one as my default. I've setup several shortcuts and organized my desktop since then. So all of the shortcuts work through the other browser. But, I'd really like to still be able to use Firefox and especially would like to restore my open tab organization.

For the very first time, today I got the following, "Gah. Your tab just crashed." and it now happens every time. What's up? Is this a Mozilla problem? Should I be moving on to a new browser? Help!

Hello, Randomly but frequently enough to be annoying, Firefox freezes my entire laptop. I have windows 11. It freezes so badly that I have to hold down the on/off button until it goes off. I looked it up outside of Firefox help and, per suggestions, turned off the hardware accelerator. That seemed to work for a little while but now it's happening again with greater frequency. There doesn't seem to be any exact situation that causes it which makes it very hard to diagnose. But it's enough that I'm thinking of looking for another browser so any help would be greatly appreciated. Thank you!

Hi, Windows 11, 32GB memory. Firefox crashes regularly when between 1.6 and 1.9 GB is consumed It happens when watching YouTube. What is the solution, please? Thank you.

Hello,

I am experiencing a recurring issue with Firefox on Kali Linux.

Environment:

- OS: Kali Linux (running inside Termux on Android) - Connection: VNC (RealVNC) - Device: Android phone (low RAM) - Desktop: XFCE

Problem: Whenever I open Firefox, tabs frequently crash with the message: “Gah. Your tab just crashed.”

What I already tried:

- Disabled hardware acceleration - Disabled recommended performance settings - Ran Firefox in safe mode - Created a new Firefox profile - Lowered VNC resolution - Restarted the system

The problem still persists.

I believe this may be related to graphics rendering or memory limitations under VNC/Termux.

Please advise if there is a workaround or configuration that can prevent this crash.

Thank you for your support.

Firefox crashes whenever my computer goes to sleep. I am running windows 11 and have been for years. This problem showed up a few months ago. The crash then screws up other apps and I have to restart my computer to fix it.

Hi Mozilla I hav got a problem with Firefox on Kubuntu 24.04.3. Everytime the computer is restarted Firefox crashes the first time it's started. That's not a big problem, starting Firefox again don't take long. But the problems is exceeding. If i start Firefox by clicking a link in a mail in Thunderbird. And Firefox has not yet been started, It crashes, but now it's also invaliding the Task bar on the screen where Firefox was started. Invaliding means that I cannot start apps from that screens taskbar, and the clock has stalled, none of the tools works etc. The only possibility solution I have been able to figure out, is restart (It's like going back to Win 98). Sometimes I am able to start a app from that invalid taskbar. But it's not the one app that i clicked on. Even though I can trigger it via Thunderbird, the invaliding of the taskbar will occur after a while. And I have to restart. I am not sure if this is the right place to post. But Firefox is always involved, but maybe Thunderbird or Ubuntu was the right place? Every time Firefox crashes there is send a crash report to Mozilla, but is has been going on for a while, so i guess that nobody is looking at the crash report. If I use Chromium instead of Firefox I don't see the problem.

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

For the last two days, I have been ubable to access settings (X,). When I click the settings cog in th toolbar, thr toolbar grays out. I have also tried to access settings using the Hamburger Menu, clicking on settings, with the same result. I have clicked on Firefox in the menu tab, same result.

I have closed and restarted Firefox, with the same result.

Additionally, I can only close Firefox by force quitting. I don't know if the two are connected.

TIA. Keith

I've been using Firefox all morning. Now, for some unknown reason, every time I start it up, it immediately crashes Windows. I mean, within 1 second or so. There's no time to do anything. After the fourth crash in a row, I just restarted Windows again. It was humming along happily for 10 minutes or so, and then crashed as soon as I started Firefox. After the first crash, the first thing it did was update, but that didn't fix anything. I'd love to share data with you but I'm forced to use Edge right now.

Recently started having odd behavior from FF, crash sometimes when opening a video in PIP, crash every single time I open a new private window with hotkey.

Had some freezing as well as right-click menus not showing options, those went away by enabling HW acceleration.

Submitted crashlogs and found a bugzilla link refrenced. https://bugzilla.mozilla.org/show_bug.cgi?id=2000475

Can I downgrade to 144.0 without losing profiles/settings/passwords and history? Do I just download the 144.0 installer or is there a different process for downgrading? (I am assuming this could help exclusively based on the bugzilla refrence, it might not)

Not sure what else to do, FF is still freezing after watching videos for a few minutes, I am not even sure if this is strictly a FF issue or a Win 11 issue.