Firefox Community Forum

I tried logging into my account on a website. I decided to click on the passkey option to log in. Firefox had ask to access my passkeys and I mistakenly declined. But the pop-up doesn't happen again. It goes straight to "authentication failed" without trying to ask me again to access the passkeys. I don't see any setting for this in the settings page.

How do I change the permission to let Firefox access my passkeys? Or how do I make Firefox and Windows ask for my permission again?u I'd like to not have to reinstall Firefox if I could.

When browsing on IMDb (see image attached) when I click on the "See All" button just above "Soundtrack" at the bottom of the image nothing happens. This should expand the list above it, in the case an actor's credits. I have NoScript 13.5.2 installed but all scripts are allowed here. I get this on all the IMDb pages.

Every time i would open the app, it would crash immediately. I uninstalled and reinstalled, had the same issue. Recently updated to Win11. Reported each time but can't get into the app so don't know what the error is.

I am using Kubuntu 25.04. I tried support but the support in Firefox doesn't seem to have much help for OSes beyond Windows even though they make a native Linux version. I subscribe to several extensions and use Firefox sync to get the extensions onto a new computer but they don't automatically pin to the menu bar. I figured out how to do that once but I forgot how I did that and can't find it in help. Can someone please tell me how to do that. Mozilla, if you are reading this you might want to improve the support in your Linux version.

The last time Firefox updated I lost all my bookmarks. Tried using the restore tool and it didn't work. Tried restoring from my USB drive, didn't work either. Can you PLEASE help??

Dec. 13 2025 08:44.hk m920t DESTKOP-FO76QM5 rbe..hN Attachment:1 Good day,

When 2D scanned to Sync mobile from Desktop-FO76QM5, error "Pair ...App" Using system camera ? ref. [Screenshot_20251213_083657_WeChat].png

To sync @gmail.com with Firefox, likely one PC won't Sync two accounts.Email, how to do that please? To change password of logging Sync at Firefox how to do that please? Regards aa321123@netvigator.com HUANG, Li

after the recent update I could no longer 'like' articles or comments on substack, and I couldn't post comments, either. looks as though there was a fix the next day, because I was again able to 'like' and comment...but then late that night I was suddenly back to square one. exactly the same issue. it's now been a couple of days and I still can't 'like' or comment on substack.

this same thing happened after an update many months ago, and after a week or two I just switched to opera. checked firefox again in september or october and it was working so I stayed. I'd like to keep using firefox but the substack problem is annoying. why did it work for about eight hours and then stop again? it seems as though substack is the poor step-child. hope you can get this fixed! because having to change browsers is also annoying...

thanks!

I operate with several to many windows open (and many tabs). Firefox (Mac) used to list the open Windows in the Window menu in the order I originally created/opened each window. A while back, FF started sorting – and re-sorting! – the list of open windows alphabetically according to the Tab that is currently active in each Window. This means that the window appears in different places in the Window menu list according to the name of the Tab. I DO NOT LIKE THAT because the it makes the Window hard to find.

Is there any way to set this to operate the way it used to - keeping the Window list in the order first opened, regardless of which Tab is open?

Could you add more sorting options to the bookmarks toolbar.

My preference of listening to music on youtube has been to add the songs as bookmarks and using the bookmarks toolbar.

For long i have been irritated i could not inverse the order of them, so when i tried to tweak with it for a bit i clicked the sort by name and quickly learned there is no other controls than that. This might be kinda niche but still applys to many types of usage and i feel is pretty basic. I would like the possibility of making the the bookmark toolbar to sort invertedly from date added. I strongly think this already should be a thing and was quite shocked to learn it was so archaic.

With respect, a dedicated firefox user desperate for salvation.

[Coupongogo: Automatic Coupons & Cashback](https://addons.mozilla.org/en-US/firefox/addon/coupongogo-automatic-coupons/) is a malicious extension programed with a command and control server located in China.

Despite [Firefox user reports](https://www.reddit.com/r/firefox/comments/1pl0u6m/malicious_addon_does_not_get_taken_down/), the extension remains available on the Mozilla addon store.

A [rastersec.com contributor explains](https://www.rastersec.com/blog/coupongogo-cryptostealer),

>\[Coupongogo\] operates as a remote-controlled time bomb, utilizing a dynamic configuration system to evade detection, hijack all search and browsing traffic, and wait for a server command to activate its dormant theft capabilities targeting major cryptocurrency exchanges.

Given the lack of success at securing the privacy and security of users by using the standard addon reporting tool, how can I escalate this matter to a responsible Mozilla party for triage?