• Faoi Ghlas

Firefox exits full screen when autoplay is enabled on a streaming website.

I am on Windows 11. Asus laptop PC. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changing episodes. It would … (tuilleadh eolais)

I am on Windows 11. Asus laptop PC. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changing episodes. It would automatically go to a new page with the following episode and remain full screen. Why doesn't Firefox have this feature?? I'm seriously considering going back to Google Chrome for this one small feature. Every time I had any streaming service playing with autoplay enabled, I didn't have to manually select the full screen option every time. I am having to stand up and manually click full screen function. Every. Single. Time. This needs to change PLEASE.

Asked by Carter G 1 lá ó shin

Last reply by Paul 21 uair ó shin

Mozilla account

Hello we have recieved several emails about our account needing us to sign in or the account will be removed - i am just checking if these emails come from you and i have… (tuilleadh eolais)

Hello we have recieved several emails about our account needing us to sign in or the account will be removed - i am just checking if these emails come from you and i have now signed into the account and cannot see anything about the account being deleted

Many thanks Richard Ashton

Asked by longshanks5 1 lá ó shin

Last reply by James 21 uair ó shin

Mozilla Support reports wrong version of windows?

Mozilla Support reports wrong version of windows? I have a screen shot. The web site reports win 10 when I have Win 11 Pro. The version check on this support page repo… (tuilleadh eolais)

Mozilla Support reports wrong version of windows? I have a screen shot. The web site reports win 10 when I have Win 11 Pro. The version check on this support page reports the correct information. So Mozilla website itself is out of date?

Asked by mathesonre 1 lá ó shin

Last reply by James 21 uair ó shin

Firefox for Mac, stop Apple's 2fa from popping up repeatedly in useless locations

[I am not sure this question is for Settings. None of the categories offered really seemed to fit this issue very well. Suggestions for re-posting are welcome.] On Firefo… (tuilleadh eolais)

[I am not sure this question is for Settings. None of the categories offered really seemed to fit this issue very well. Suggestions for re-posting are welcome.] On Firefox for Mac, Apple now has a pop up bubble to display the requested six digit 2FA number, first in the upper right corner, then, annoyingly, repeating often in multiple additional useless places on the screen, whether or not the code has already been used. The Apple community says there is no way to block this misbehavior through Apple, except disabling all 2FA, which is a bad idea. Is it possible to block the multiple appearances of 2fa code advisory bubble all over the place through Firefox controls? This problem reportedly does not appear on the native Mac Safari, nor reportedly on Chrome. I got to admit, I don't sign into Firefox, and not being forced to do so is a Firefox attraction for me. ]

Asked by Quenchoo 1 lá ó shin

Last reply by jonzn4SUSE 22 uair ó shin

email verification

Hello, I have tried everything...filters, added contact, blocked senders but I'm still not receiving any email from Firefox. I need my verification numbers to continue to… (tuilleadh eolais)

Hello, I have tried everything...filters, added contact, blocked senders but I'm still not receiving any email from Firefox. I need my verification numbers to continue to sign into my account. thanks in advance for helping, Scott

Asked by will will 22 uair ó shin

Last reply by jonzn4SUSE 22 uair ó shin

How to put Firefox on a diet?

I've been using Firefox for a while, and while there are many things I like about it, it has always been a resource hog. In the past I could get around this by just kill… (tuilleadh eolais)

I've been using Firefox for a while, and while there are many things I like about it, it has always been a resource hog. In the past I could get around this by just killing Firefox in Windows Resource Manager and restarting, but ever since getting a new computer an upgrading to Windows 11, it's gotten worse. Every couple of days my computer freezes for 10 or more minutes, I'm having to do a hard reboot ever few days, and I'm even bluescreening about twice a month. I'm pretty sure Firefox is the culprit because killing it will usually resolve the issue.

I'm wondering if there is some way to put Firefox in a sandbox so it does not consume nearly all available memory and other computer resources. It is by far the biggest consumer of resources on my system and I do not want to dedicate 4GB+ of memory to an app that is just showing a couple of web pages and playing YouTube videos.

Asked by Mark McKay 2 lá ó shin

Last reply by jonzn4SUSE 22 uair ó shin

  • Réitithe

Can't log in to Yahoo on FF anymore (esr)

I haven't been able to log in to Yahoo on FF esr for 2 weeks. I never had issues before and I can still log in with other browsers on the same device (windows computer). … (tuilleadh eolais)

I haven't been able to log in to Yahoo on FF esr for 2 weeks. I never had issues before and I can still log in with other browsers on the same device (windows computer).

Until today I was able to get a verification code sent to my email (which I accessed by logging in with another browser and inputting it into Yahoo on FF) but that stopped working.

I tried FF in troubleshoot mode & private browsing window, I've always had FF set to clear cookies/cache on closing EXCEPT Yahoo but I also tried deleting the Yahoo cookies and it made no difference, my email on FF settings has ALWAYS been set to Yahoo. I made absolutely no changes to any settings before it stopped recognizing FF.

I can't contact Yahoo because my 30-year-old email is a free account.

Why is Yahoo no longer recognizing FF (esr)? Is this to do with the most recent update?? I don't know if this is a Yahoo issue or a FF issue (but obviously there's something about FF Yahoo doesn't like). I don't know if this is affecting anyone else but it's REALLY frustrating because now I have to open a second browser just to check my email.

Thanks.

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   "osVersion": "Windows_NT 6.1 7601",
   "version": "115.29.0esr",
   "buildID": "20251006123207",
   "distributionID": "mozilla-win-eol-esr115",
   "userAgent": "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0",
   "safeMode": false,
   "memorySizeBytes": 8010194944,
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   "updateChannel": "esr",
   "supportURL": "https://support.mozilla.org/1/firefox/115.29.0/WINNT/en-CA/",
   "osTheme": "",
   "numTotalWindows": 1,
   "numFissionWindows": 0,
   "numRemoteWindows": 1,
   "launcherProcessState": 0,
   "fissionAutoStart": false,
   "fissionDecisionStatus": "disabledByUserPref",
   "remoteAutoStart": true,
   "policiesStatus": 0,
   "keyLocationServiceGoogleFound": true,
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 "processes": {
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}

Asked by M 1 mhí ó shin

Answered by M 1 mhí ó shin

pop-up/drop down windows reveal my email address that I want to stop

The helpful suggestion that someone offers for a solution is appreciated, however, for me there are no "arrows" to use as instructed in order to fix my problem, e.g., sto… (tuilleadh eolais)

The helpful suggestion that someone offers for a solution is appreciated, however, for me there are no "arrows" to use as instructed in order to fix my problem, e.g., stopping drop-down/pop-ups that reveal of my ID when signing in for both Amazon or Mozilla web sites.

Asked by bakerrrr 1 lá ó shin

Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes.

I've been using what I gather is an "older" profiles system via about:profiles. Now if I: 1. go to about:profiles and open my second profile in another window, 2. clo… (tuilleadh eolais)

I've been using what I gather is an "older" profiles system via about:profiles.

Now if I:

1. go to about:profiles and open my second profile in another window, 2. close second window and about:profiles page, 3. open about:profiles again in first window,

I get "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes."

This happens every single time, even though I've made zero changes to profiles, and is extremely annoying.

Can/should I migrate my profiles to the new profile manager? How to do this?

Asked by Benjamin Lewis 1 seachtain ó shin

Last reply by sekilli nick 1 lá ó shin

Firefox

What causes Firefox to freeze when two video windows are opened, i.e. in a new tab, the video windows immediately start to freeze? I use Windows 11. Other browsers work f… (tuilleadh eolais)

What causes Firefox to freeze when two video windows are opened, i.e. in a new tab, the video windows immediately start to freeze? I use Windows 11. Other browsers work fine, only Firefox freezes with two windows open.

Asked by Piotr 1 lá ó shin

Last reply by Paul 1 lá ó shin

  • Faoi Ghlas

Firefox will not work after the update this morning

Greetings Ya'll, Early this morning as I went to use the Firefox browser, on My Desktop, I got an update, & then firefox opened, somewhat. The homepage did not fil… (tuilleadh eolais)

Greetings Ya'll,

Early this morning as I went to use the Firefox browser, on My Desktop, I got an update, & then firefox opened, somewhat.

The homepage did not fill in with favorites, suggestions, etc, and in fact all that did load was the Search bar, but not one of my usual website buttons. The "edit", "help", etc. buttons at the upper left hand corner did load, but that is all.

Not one of the buttons work, nor can I close out the Firefox page, by tapping the "X" in the upper right hand corner.

The only way that I could close out the "Firefox Page" was by going through the "Control/Alt/Delete" & then "Signing Out", which would initiate a "Re-start". Once I signed in, I could return to the Desktop, where everything works.

I use Firefox as my Browser on my Android phone, & at this moment, I've not had any problems using Firefox on my Cell Phone.

The only way that I could get to the Mozilla Website was by using the Microsoft Edge Browser, which is not giving me any problems as far as accessing the Internet!

How can I correct this problem, & go back to the Firefox Browser?

Asked by David DeBord 1 seachtain ó shin

Last reply by Paul 1 lá ó shin

Latest Firefox Update

Once again, when I updated Firefox, it changed a LOT of my settings, including displaying the toolbar and open tabs bar. When this happened last - months ago - it seems … (tuilleadh eolais)

Once again, when I updated Firefox, it changed a LOT of my settings, including displaying the toolbar and open tabs bar.

When this happened last - months ago - it seems Mozilla realized this had happened to a lot of users, and managed to restore us to all the information that had been "lost".

I hope you can do that again, and can find a way to not put at least ME, and I'd bet a lot of other users, through the OMG!!! What do I do NOW?! panic.

Happy Holidays.

Alan Gurevich [edited email from community support forum]

Asked by algee_73 6 lá ó shin

Last reply by David DeBord 1 lá ó shin

Still not saving bookmarked pages to selected folder

Still not always saving a page to my selected folder. However, if after clicking the "Star", I first select the location "Show your bookmarks", then to back to to selecti… (tuilleadh eolais)

Still not always saving a page to my selected folder. However, if after clicking the "Star", I first select the location "Show your bookmarks", then to back to to selecting the folder into which I wish to save the page, it will then put that page into the folder of my choice. What settings do I need to have in place so that I do not have to do this double step to get the system to save a page in my selected folder? Let me know if I should just start over, uninstall Fire Fox, I have saved all my book marks and exported in the two formats, then reinstall the program. Thanks in advance for any solution. JJE

Asked by JJEULER 1 lá ó shin

Unable to log-in and/or authenticate using Firefox and Bank of America

I have for years used Firefox for logging into BofA. I have not changed my configuration but 4 or 5 months ago I started having problems. My browser is always up to dat… (tuilleadh eolais)

I have for years used Firefox for logging into BofA. I have not changed my configuration but 4 or 5 months ago I started having problems. My browser is always up to date and I have standard privacy settings. In the past the problem was that the authentication wouldn't work, then firefox would freeze I would have to close the browser - when I restarted I would still be logged in (which seems strange). Now most recently when I log it it doesn't accept my credentials. I have tried removing BofA from enhanced protections and clearning the cookies related to BofA - but the problem persists.

I am logging in on my Apple laptop (by means of password protector) and using a FIDO device for authentication.  I usually get a failure message before I have even activated the FIDO device; then if I try again the whole browser freezes - no windows will work (yet when checking "force quit" it doesn't show it not responding.)

Asked by Madelaine 1 lá ó shin

SOLVED Firefox appears to have been downloaded but doesn't launch SOLVED

I have made multiple efforts to download Firefox onto a recently acquired laptop but it doesn't launch. The laptop is a Dell Latitude 5520 running Windows 11 Pro. I hav… (tuilleadh eolais)

I have made multiple efforts to download Firefox onto a recently acquired laptop but it doesn't launch.

The laptop is a Dell Latitude 5520 running Windows 11 Pro.

I have on several occasions downloaded Firefox.exe (version 146.0.1.763), double clicked to start it, clicked to approve that the app can make changes and watched as the installation graphic fills and I get confirmation that installation has completed. Then nothing.

I have uninstalled the app and started again. No change.

The app appears in the list of apps (I have successfully made Firefox the default browser) but I don't know how to launch it.

I would be grateful if someone could provide the solution!

M

Asked by mrmjblood 2 lá ó shin

Last reply by Paul 1 lá ó shin