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Updated W10 to FF 116 and had cert problems

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem i… (tuilleadh eolais)

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem is the cert DB. The doc I found says that it is cert8.db. Actually it is now cert9.DB.

What I had to do was go to task manager and kill a task that was holding the cert9.db file. Then I could rename it (cert9.old.db). Then restarted their laptop and FF came up and started fixing the cert file (as expected). This seems to have fixed their problem.

Asked by Wylbur 1 bhliain ó shin

Answered by Wylbur 1 bhliain ó shin

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Searchbar no longer working

Hi. Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with … (tuilleadh eolais)

Hi.

Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with tourettes, I often also get thrown around if I am reading long articles, because of misclicks.

Unfortunately I did the big mistake of updating, also with a tourettes-missclick, so my question is: 1) How do I remove the 'quick'-search function? I want the Ctrl+F bar to come up ONLY WHEN I CLICK ctrl+F, and I want it to go away again if I click ctrl+F again. I forget how to do it. 2) How do I remove all future update prompts? Given that it has been made so hard to configure firefox into something tolerable, I don't want to throw all my setup away with minor updates always thrown at me. It takes me a long time every time there's an update, I have to fix language and other stuff back again. It's just not worth it in time for me to use Firefox, if I have to make a setup so often. 3) Recommendations for the best version of Firefox to go back to and stay in for eternity, alternatively, browsers that does not change or add functions without first asking the user... (The answer is no, by the way, I don't want more new fancy functions)

Sorry for this nagging but I simply can't use my browser like this. It's just not working.

Asked by mettelolzjacobsen 1 bhliain ó shin

Answered by zeroknight 1 bhliain ó shin

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Need help to locate backed up Firefox profile to restore after Windows and Firefox re-install

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!). Now that I have re-ins… (tuilleadh eolais)

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!).

Now that I have re-installed Firefox, I see that I have none of my saved bookmarks and so I want to restore the Firefox profile - all of it or at least the bookmarks.

I have tried following the Firefox instructions for this, but am apparently not doing it right.

I can't seem to locate the bookmarks file, for starters, in my backed up files. I find the profile but I don't find anything like places.sqlite.

Can someone help me so that I am locating the right (and complete) files, copying them correctly, and then switching to the new/old profile correctly?

Thanks in advance.

Asked by eastevens1956 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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The Back Button doesn't work on Youtube.

I noticed that someone else had this question, but instead of answering it, it just got archived. When browsing Youtube, the browser Back Button doesn't work. For examp… (tuilleadh eolais)

I noticed that someone else had this question, but instead of answering it, it just got archived.

When browsing Youtube, the browser Back Button doesn't work. For example, if I start on the Youtube main page, then click on a video, it will show the video. But then, when I click the browser's "Back" navigation buttion, it does not take me back to the main page. The URL in the address bar will be the main page, but it will continue to display the video I just watched instead.

This only seems to happen on Youtube. It's been a problem for a while - possibly as much as 2 years or even more. And it doesn't happen every single time. However, it has been happening a lot more frequently lately.

It's almost as if Firefox just doesn't want to refresh.

I've tried clearing the cache. The problem persists. I've dried disabling all add-ons. It still happens. I've tried running it in troubleshooting mode. Still a problem.

I've tried to duplicate this in Microsoft Edge; it doesn't seem to happen there.

Asked by r.thomas.wright 1 bhliain ó shin

Answered by r.thomas.wright 1 bhliain ó shin

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Firefox searching instead of dns resolving internal websites

I have multiple internal websites, which all follow the pattern of [site.one.two] which resolves fine using the internal DNS server i have configured by going to https://… (tuilleadh eolais)

I have multiple internal websites, which all follow the pattern of [site.one.two] which resolves fine using the internal DNS server i have configured by going to https://site.one.two and through other programs via site.one.two, and all the [one.two] suffixes are blacklisted from being resolved with DoH in firefox, but it still forces a web-search, even with searching from address bar being turned off, instead of resolving through my local DNS server (local server resolves local domain suffixes, anything else gets resolved through cloudflare DNS). I haven't found a fix in any other forums, and there are enough unique internal addresses that manually adding each and [every site.one.two] as an exception would be something i would like to avoid. Is there any way to tell firefox to resolve through DNS first for addresses or domain suffixes?

Asked by sydmackintosh 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Firefox History Set to "Always Use Private Browsing Mode" but "Recently Closed Tabs" Still Appear in History

I have my Firefox Firefox Privacy & Security History settings set to 'Always Use Private Browsing Mode.' Yet every time I open Firefox and visit the History tab, 'Rec… (tuilleadh eolais)

I have my Firefox Firefox Privacy & Security History settings set to 'Always Use Private Browsing Mode.' Yet every time I open Firefox and visit the History tab, 'Recently Closed Tabs' shows a history of the websites I've visited. How do I disable this feature?

Asked by Nat 1 bhliain ó shin

Answered by zeroknight 1 bhliain ó shin

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No Audio in Firefox only.

There is no audio on any website in Firefox only. I'm using Windows 11 Numbered list item When a video is playing there used to be an audio icon showing the tab is pl… (tuilleadh eolais)

There is no audio on any website in Firefox only. I'm using Windows 11

  1. Numbered list item When a video is playing there used to be an audio icon showing the tab is playing audio, this does not show anymore.
  2. Numbered list item Firefox does not appear in the Windows volume mixer
  3. Numbered list item The Firefox Task Manager Utility 'Windows Media Framework Audio Decoder is always idle.
  4. Numbered list item I've restarted the Windows AudioSrv service and Windows explorer process

Nothing works. Please help.

Asked by rtwymanjr 1 bhliain ó shin

Answered by rtwymanjr 1 bhliain ó shin

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Fullscreen behaving oddly on macos firefox

When I go into fullscreen on firefox macos, hovering near the top shows the traffic lights (fullscreen, minimize, close window buttons) and moves everything down. This ma… (tuilleadh eolais)

When I go into fullscreen on firefox macos, hovering near the top shows the traffic lights (fullscreen, minimize, close window buttons) and moves everything down. This may be expected behavior, but it is very annoying as when you try to open new tabs the tab bar moves out of the way of the traffic lights, and the traffic lights area is around the size of the tab bar. Is there any way to make the traffic lights always visible or keep them from moving?

Asked by a.b.liebgold 1 bhliain ó shin

Answered by a.b.liebgold 1 bhliain ó shin

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Restore last session

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did h… (tuilleadh eolais)

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did have it on. I even turn it on, rebooted and the took it off and rebooted. Nothing seams to work. Any help?

Asked by Home 1 bhliain ó shin

Answered by Home 1 bhliain ó shin

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Firefox upgrade from 115 -> 116 results in “broken” screen capture

Reposting from https://discourse.mozilla.org/t/firefox-upgrade-from-115-116-results-in-broken-screen-capture/121964 Howdy folks! I am on Arch Linux and recently upgrade… (tuilleadh eolais)

Reposting from https://discourse.mozilla.org/t/firefox-upgrade-from-115-116-results-in-broken-screen-capture/121964

Howdy folks!

I am on Arch Linux and recently upgraded Firefox from 115 to 116 and this broke WebRTC screen capture. Whenever I try to share my screen in Microsoft teams and Google Meet, the participants only see a black screen with a cursor. I am able to reproduce the issue on this test page. I had to downgrade to 115 in order to “fix” this critical feature. Before that it was broken in 114 and I had to use Chromium for presentations. I no longer want to touch Chrome with a 100 ft pole since they are trying to introduce Web Environment Integrity.

The only bug I have been able to find is from three years ago:

https://bugzilla.mozilla.org/show_bug.cgi?id=1640771

I don’t want to add a “me too” comment, but was wondering how to show/give my support to get this issue fixed? It is crippling to my work workflow, and I don’t want to be on 115 forever. I am an engineer so I can provide advanced support to a Firefox dev, just not development as firefox is gargantuan beast of a code base.

Any guidance or pointers would be appreciated, Thanks!

Asked by jeezusjr 1 bhliain ó shin

Answered by zeroknight 1 bhliain ó shin

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Videos freeze when scrubbing back

For a few months, I have encountered an issue with videos playback on my browser. On most websites (including Reddit, Dailymotion, and even some videos on YouTube), whene… (tuilleadh eolais)

For a few months, I have encountered an issue with videos playback on my browser. On most websites (including Reddit, Dailymotion, and even some videos on YouTube), whenever I scrub back a video, it will stop for about ten seconds, while the audio keeps playing.

My current extensions are: Metamask, Bionic Reader, uBlock Origin, Return Youtube Dislike, and TWP Translate Web Pages. I have tried using Troubleshooting mode, but the problem persisted, so I think it's not because of my extension.

My OS is Opensuse Tumbleweed, with Firefox version 155.0.3. I didn't have this issue with Firefox ESR on my previous Debian 11 installation. I hope someone can find a solution for this, as it is extremely troublesome switching to Chrome whenever I want to watch videos.

Asked by xuantung.trinh.63 1 bhliain ó shin

Answered by zeroknight 1 bhliain ó shin

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No extension icons in toolbar, extensions menu, or toolbar customize menu

Just to preface I have already tried looking for a similar issue in support and most of the answers are like "just make sure to not be in private browsing" but I am sure … (tuilleadh eolais)

Just to preface I have already tried looking for a similar issue in support and most of the answers are like "just make sure to not be in private browsing" but I am sure that I am not and my extensions are all allowed in private browsing anyways. I also know this is not a theme issue as after I removed ublock origin and re-added it to firefox the extension icon showed up in the menu just like usual, but I do not want to do this for every single extension as I have a large amount and I am worried about personal settings that I have saved being undone. In the past I have used this same firefox setup without any of these issues whatsoever and without changing any settings since then.

The main issue is that when I click the extensions menu toolbar icon (the puzzle piece) it only takes me to about:addons. On this page I can confirm all my extensions are there, and I know that they are working, due to things like ads still being blocked from ublock origin or tracking links being blocked from clearURLs. However there is no icon for them after clicking/right clicking the the extensions puzzle piece, or when using the "customize toolbar" feature, or in the overflow menu, or in any other possible place. I have also tried telling the toolbar to reset to default and this does not help. Since the puzzle piece icon never shows me a menu, there is no way to right-click an extension and get the menu option to "pin to toolbar" as this option can't be found in the about:addons page as far as I have found.

Is there any way to fix this beyond just re-adding every single one of my extensions?

Asked by max 1 bhliain ó shin

Answered by max 1 bhliain ó shin

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Is it possible to open all bookmarks in a folder at once, including those in the nested folder?

Hi, I have been trying to use the extension "Sidebery" to replace "Tree Style Tab" If my tabs are nested, bookmarking the tab tree will give me nested folder structure … (tuilleadh eolais)

Hi,

I have been trying to use the extension "Sidebery" to replace "Tree Style Tab"

If my tabs are nested, bookmarking the tab tree will give me nested folder structure in firefox's bookmark.

If I right click on the top level folder in the bookmark, select "open all in tabs", firefox will only open those bookmarks in the 1st level folder, but won't open those bookmarks in the nested folders.

I wonder is there a way to do it? That is, open all bookmarks in a folder with those in the nested folder, all at once?

Best, Jake

Asked by Jake Chung 1 bhliain ó shin

Answered by Medhasree Suram 1 bhliain ó shin

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FireFox browser is slowing down certain websites

Some websites like youtube, twitter, reddit and maybe many more don't properly load. On youtube videos freeze after a couple of minutes, I don't have any of these other i… (tuilleadh eolais)

Some websites like youtube, twitter, reddit and maybe many more don't properly load. On youtube videos freeze after a couple of minutes, I don't have any of these other issues on other browsers like Chrome

Asked by nomantre 1 bhliain ó shin

Answered by Paul 1 bhliain ó shin

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How to turn off autofill when it's not password related?

Every time I log on a site where I have previously searched something in their search bar, whatever I searched either gets auto-filled (even if I want to search something… (tuilleadh eolais)

Every time I log on a site where I have previously searched something in their search bar, whatever I searched either gets auto-filled (even if I want to search something else) or appears in the bottom of the search bar. They disappear if I clear all my search history but then I have to re-log into every site on my browser.

How can I delete those suggestions/make them not appear anymore without loging out? I have tried checking the autofill settings but everything is password related.

Asked by Ray 1 bhliain ó shin

Answered by zeroknight 1 bhliain ó shin

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Request for a new feature in Developer Tools (Network)

I am a backend developer (API maintainer) and I use firefox as my primarily browser at work. A feature that I would find very useful would be that firefox prettifies the … (tuilleadh eolais)

I am a backend developer (API maintainer) and I use firefox as my primarily browser at work. A feature that I would find very useful would be that firefox prettifies the "Form Data" under the "Request" tab when a request is selected under the "Network" tab in the developer tools, and with prettify I mean to display in multiple lines and highlighted properly (for a comparison example you can take the "Postman" application feature under the "raw" tab).

As of now it only displays the form data in a single horizontally scrollable line and it also has a "Raw" toggle.

Thank you and keep up the good work.

Asked by UserThatDoesExist 1 bhliain ó shin

Answered by Paul 1 bhliain ó shin

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How to get profile data without opening firefox?

My windows install in my dualboot pc is unable to open at the moment, I can access the windows files from my linux. But i need the firefox data on that pc that I kept. I … (tuilleadh eolais)

My windows install in my dualboot pc is unable to open at the moment, I can access the windows files from my linux. But i need the firefox data on that pc that I kept. I don't remember which email I used on that account so I'm kind of stuck on getting my data from online. Is there a way to recieve all the data from another drive without opening firefox?

Asked by xanrer 1 bhliain ó shin

Answered by MarkRH 1 bhliain ó shin

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Netflix says incorrect password only in Firefox.

Just switched to firefox as my default and found that I can't sign in to netflix. It always gives me the "incorrect password" message. I've tried resetting the password, … (tuilleadh eolais)

Just switched to firefox as my default and found that I can't sign in to netflix. It always gives me the "incorrect password" message. I've tried resetting the password, clearing cookies, restarting, turning the DNS proection off, restarting my computer, etc to no avail. Anyone else have this issue or know a potential solution?

Asked by Mckenzie Boyle 1 bhliain ó shin

Answered by Mckenzie Boyle 1 bhliain ó shin

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One particular website no longer works with Firefox

One particular website no longer works with Firefox. https://www.familysearch.org/mapp/ I had no problems with this website until a couple of weeks ago. I can use the we… (tuilleadh eolais)

One particular website no longer works with Firefox. https://www.familysearch.org/mapp/ I had no problems with this website until a couple of weeks ago. I can use the website with no problem on other browsers. I have tried a clean re-install of Firefox and clearing cache, but still the website does not work. Any suggestions? Thanks John

Asked by jb604 1 bhliain ó shin

Answered by zeroknight 1 bhliain ó shin