Firefox Community Forum

Unimportant and mildly disruptive issue: I've been using the about:profiles method to maintain separate profiles. I am aware that this is distinct from the new way to manage profiles (about:profilemanager; https://support.mozilla.org/en-US/questions/1543697 ).

I normally use my default profile (let's call it profile A) to open other profiles (of which there are 6 + a Nightly profile).

However, recently I've noticed that if I open another profile (B) from profile A: Refreshing profile A's about:profiles makes it inactive, with the "Another copy of Firefox has made changes to profiles" error. Now, B's about:profiles correctly displays the different profiles, and I can launch more profiles from here. But A is still shown as the default profile. I've tried this with a few other profiles (C, D), but even with those open, B still seems to have the functional about:profiles page.

Is there any way to reset this, i.e. to make A's about:profiles functional even when profile B is launched?

Edit: I think this is because profile B has the new profile manager enabled, and under this, B is the original profile. I tried setting browser.profiles.enabled to false in the about:config settings but this doesn't seem to help. Oh well!

Whenever I type in "photo", Firefox has always autocompleted to photos.google.com. Today it's started autocompleting to photoquotes.com instead; a site I never use, and I don't know why Firefox is suggesting it.

I have followed SEVERAL guides for how to remove sites from autocomplete suggestions, and all of them give wrong advice.

I have gone to History/Manage History and 'Forget about this site'. That does not remove the site from autocomplete.

I have tried 'Hover over the entry to select it, then click delete'. This does not work. It only deletes the last character entered in the address bar.

I have tried 'Select the three-dot menu beside the suggestion and select Remove from history'. That is Not Possible with the top result in autocomplete, which appears above Firefox suggestions.

Could someone please tell me the CORRECT answer on how to remove specific websites from being suggested in autocomplete!?

Not sure if this is the correct topic selection but nothing offered above really fits.

I tried to sign into my Allstate.com account today and kept getting error messages.

I called their tech department and they told me that Firefox has been notified a long time ago about this issue but has done nothing about it. I was told to use my email account instead of my user ID to get into my account via Firefox, but that if I do it that way, some functions still won't work on Firefox.

I was told that my Safari browser would work, and it does.

Not sure why Firefox refuses to fix this. This is crazy. I've also had problems signing in some other companies with Firefox recently where it used to work fine. It looks like they are just not keeping up with technology. I have the latest Firefox browser for my Macbook, but as companies update their sites, Firefox is staying behind. I prefer Firefox because of things like uBlock Origin, Enhancer for YouTube, and YouTube Watchmarker which I love, but I've had to use Safari more and more because of this issue.

Exactly how does one let Firefox tech know these things. They don't provide anyway to contact them which doesn't look good.

[Coupongogo: Automatic Coupons & Cashback](https://addons.mozilla.org/en-US/firefox/addon/coupongogo-automatic-coupons/) is a malicious extension programed with a command and control server located in China.

Despite [Firefox user reports](https://www.reddit.com/r/firefox/comments/1pl0u6m/malicious_addon_does_not_get_taken_down/), the extension remains available on the Mozilla addon store.

A [rastersec.com contributor explains](https://www.rastersec.com/blog/coupongogo-cryptostealer),

>\[Coupongogo\] operates as a remote-controlled time bomb, utilizing a dynamic configuration system to evade detection, hijack all search and browsing traffic, and wait for a server command to activate its dormant theft capabilities targeting major cryptocurrency exchanges.

Given the lack of success at securing the privacy and security of users by using the standard addon reporting tool, how can I escalate this matter to a responsible Mozilla party for triage?

Bookmark sidebar is visible, but bookmarks are not visible. bookmark icon show but the bookmark name is not.

This occurred after the latest update.

This has now occurred on another computer. Now I have 2 with this problem

When trying to access windinfo.eu, I get the message "you are not allowed to preview snippets". Other websites work o.k. I had used the snipping tool on a different website, but not on this one. The problem persists even after deinstalling the snipping tool and restarting. On edge, I get access to windinfo.eu.

Many thanks in advance for your help

Christoph

Please dont turn firefox into AI slop. The browser does not need "AI" shoved into it and currently the lackthereof is one of the only things keeping a large user base with firefox. Please please don't cram more AI down our throats. Again, no one wants this shit except MBAs.

I have switched from chrome to firefox on my windows 11 laptop. I want to do the same on my pc but after signing into the Mozilla account, the bookmarks do not come in. History, and other things seem to work fine. I tried manually synchronizing in the settings over and over again but nothing works.

about:sync-log has the following: File:error-sync-1756470933956.txt 7 KB 29-08-2025 18:05:33 File:error-sync-1756472283448.txt 10 KB 29-08-2025 18:28:03 File:error-sync-1756472834423.txt 4 KB 29-08-2025 18:37:14 File:error-sync-1756475717646.txt 15 KB 29-08-2025 19:25:17 File:error-sync-1756537352383.txt 11 KB 30-08-2025 12:32:32 File:error-sync-1756550876616.txt 7 KB 30-08-2025 16:17:56 File:error-sync-1756555300057.txt 4 KB 30-08-2025 17:31:40 File:error-sync-1756596355421.txt 25 KB 31-08-2025 04:55:55 File:error-sync-1756614480046.txt 30 KB 31-08-2025 09:58:00 File:error-sync-1756616854913.txt 21 KB 31-08-2025 10:37:34 File:error-sync-1756638623482.txt 12 KB 31-08-2025 16:40:23 File:error-sync-1756639451332.txt 17 KB 31-08-2025 16:54:11 File:error-sync-1756652104368.txt 4 KB 31-08-2025 20:25:04 File:error-sync-1756653367478.txt 6 KB 31-08-2025 20:46:07 File:error-sync-1756704617631.txt 12 KB 01-09-2025 11:00:17 File:error-sync-1756802293749.txt 18 KB 02-09-2025 14:08:13 File:error-sync-1756824621856.txt 30 KB 02-09-2025 20:20:21 File:error-sync-1756881547437.txt 9 KB 03-09-2025 12:09:07 File:error-sync-1756910518609.txt 22 KB 03-09-2025 20:11:58 File:error-sync-1756914122579.txt 32 KB 03-09-2025 21:12:02 File:error-sync-1756945880430.txt 17 KB 04-09-2025 06:01:20 File:error-sync-1756956775316.txt 19 KB 04-09-2025 09:02:55 File:error-sync-1756970167229.txt 6 KB 04-09-2025 12:46:07 File:error-sync-1757001011892.txt 11 KB 04-09-2025 21:20:11 File:error-sync-1757001024107.txt 29 KB 04-09-2025 21:20:24 File:error-sync-1757046224475.txt 16 KB 05-09-2025 09:53:44 File:error-sync-1757046230938.txt 30 KB 05-09-2025 09:53:50 File:error-sync-1757057610720.txt 19 KB 05-09-2025 13:03:30 File:error-sync-1757081977371.txt 26 KB 05-09-2025 19:49:37 File:error-sync-1757093018785.txt 148 KB 05-09-2025 22:53:38

I have no idea what to do other than going back to chrome where things just worked and I didn't have to spend hours looking at forums for solutions that do not work...

here's a screenshot from the last txt file

First noticed when listening to music on YouTube while playing a game: After a few songs, video would stop, shortly followed by audio (Every few minutes it might play less than a second of audio). Somewhere along the line any interaction with YT itself or even the tab stop working. All other tabs work fine.

Firefox doesn't ever crash, and I can't see anything weird when using a process viewer (I'm not too familiar with Linux diagnostic tools).

So far I've tried:

• Updating Firefox
• Disabling Extensions
• Clearing cache
• Uninstall Firefox
• Multiple Proton games through Steam
• Game running through Wine
• Updated OS

I've tested with Chrome, which had no issues.

I don't recall messing with anything at the time (I did change some settings in firefox, but I think that was a few days before the issue started).

--System-- Operating System: Bazzite 43 KDE Plasma Version: 6.5.3 KDE Frameworks Version: 6.20.0 Qt Version: 6.10.1 Kernel Version: 6.17.7-ba20.fc43.x86_64 (64-bit) Graphics Platform: Wayland Processors: 16 × AMD Ryzen 7 9700X 8-Core Processor Memory: 32 GiB of RAM (30.5 GiB usable) Graphics Processor 1: NVIDIA GeForce RTX 4070 Graphics Processor 2: AMD Ryzen 7 9700X 8-Core Processor Manufacturer: Gigabyte Technology Co., Ltd. Product Name: B650 EAGLE AX System Version: Default string-CF

duplicate of /questions/1555123 thread

Every time I do a search it takes me to a virus warning anad won't go further.

An error occurred during a connection to ezproxy.yu.edu.jo. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

So I recently reinstalled windows and noticed that if I select the option that asks me each time where a file should be saved before downloading it, the browser appears to begin downloading the file (I can see the .part file in the default folder) but the window that actually allows me to browse for a location in windows explorer never shows up and thus, I am not able to actually download the file. However, if I select the "pick a folder and everything will download to that folder" option, it downloads just fine. I'm wondering if there was a way to reinstall firefox but keep all if not most of my settings and tabs etc.