Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

please help meeeeeee dear supports :(((((((

i changed my windows and i used firefox sync before that but after i install fire fox i forgot the password and all my data is gone :((((((((((( please help me i reset pa… (tuilleadh eolais)

i changed my windows and i used firefox sync before that but after i install fire fox i forgot the password and all my data is gone :((((((((((( please help me i reset password but all my bookmarks are gone please help me i begging you

Asked by hisssssssboy 9 mí ó shin

Last reply by hisssssssboy 9 mí ó shin

  • Cartlannaithe

Can`t add bookmarks and important pages anymore

since a couple of days ago, I cannot save any bookmarks anymore. If I press the star, nothing happens. If I try adding the bookmark manually through the menu, nothing hap… (tuilleadh eolais)

since a couple of days ago, I cannot save any bookmarks anymore. If I press the star, nothing happens. If I try adding the bookmark manually through the menu, nothing happens after I press add to bookmarks.

When I open a new page, the section "important pages" is with empty tiles. I cannot add any pages manually either. If I put in an address and save it, still no pic appears and if I press the tile, nothing happens.

I deinstalled and installed several times, with deinstaller and special programm, with and without disconnecting from my account. I tried opening the browser in safety mode but the problem stays the same. nothing seems to work. When installing again, it always automatically imports my settings, I cannot seem to be able to prevent that in order to see, if it is something there.

The problem seems to occur onlny on my computer at home, the tablet, cellphone and laptop that are also connected to my account are working fine.

Does anybody know, what to do?

I work with Windows 10 64bit and the newest version of mozilla

Asked by margot.eisele 7 mí ó shin

Last reply by margot.eisele 7 mí ó shin

I cannot log onto accounts.firefox.com

I tried to copying and pasting the email code in and it says wrong code try again. I have tried multiple times and it won't work. Then I tried forget password and tried t… (tuilleadh eolais)

I tried to copying and pasting the email code in and it says wrong code try again. I have tried multiple times and it won't work. Then I tried forget password and tried to use a recovery code to reset my account in an attempt to restart it like a computer but that does not work. I cannot add 2AF to my account. Any help appreciated. It also seems to be recognizing a email that I no longer use. I have had this problem in the past but ignored.

Asked by Noah Pederson 4 mhí ó shin

Last reply by Noah Pederson 4 mhí ó shin

  • Réitithe

Sync issues

I don't have any account icon in my tool bar and no option to sync. I try to login/sign up to sync through this page https://www.mozilla.org/en-US/firefox/sync/ and the … (tuilleadh eolais)

I don't have any account icon in my tool bar and no option to sync. I try to login/sign up to sync through this page https://www.mozilla.org/en-US/firefox/sync/ and the loading icon just spins and spins and spins and spins and spins for.ev.er. Please help. I just want my browser to sync on different devices.

Asked by april.ross 1 mhí ó shin

Answered by jscher2000 1 mhí ó shin

  • Cartlannaithe

Finding Password

Is there a way for me to test out passwords without having to wait 15 minutes after testing out a few? I lost my password but there are usually a few combinations so I've… (tuilleadh eolais)

Is there a way for me to test out passwords without having to wait 15 minutes after testing out a few? I lost my password but there are usually a few combinations so I've been trying to brute force it but it just doesn't workout. Thankfully I have a backup profile but it is rather old and I'd like to sync stuff to that account but I also don't want to wipe my data because I have quite a few new bookmarks and things I keep to remind myself of stuff (I have way too many bookmarks). Thanks

Asked by mxnmnmpanda35 10 mí ó shin

Last reply by FredMcD 10 mí ó shin

  • Réitithe
  • Cartlannaithe

logins and passwords add-ons bookmarks

Yesterday I reseted my pc and once I was able to get in and reinstall Firefox I did. Once signed in usually everything is there. I might have rearrange a few add-ons but … (tuilleadh eolais)

Yesterday I reseted my pc and once I was able to get in and reinstall Firefox I did. Once signed in usually everything is there. I might have rearrange a few add-ons but its good to go but not this time. Everything was gone. My passwords, add-ons and bookmarks.

Asked by destroyerofjericho 9 mí ó shin

Answered by FredMcD 9 mí ó shin

  • Cartlannaithe

I forgot my Mozilla Password Account and I fear resetting it will delete my web history.

Recently, I installed an SSD on my computer, which also has my old HHD with my current Firefox account Information. However, after having had this for a long while, I hav… (tuilleadh eolais)

Recently, I installed an SSD on my computer, which also has my old HHD with my current Firefox account Information.

However, after having had this for a long while, I have forgotten my password and have no recovery keys. I have tried backing up my history, but all I managed to backup was my bookmarks and passwords.

If I were to reset my Sync password in the HHD before switching to the SSD, will I lose all my history and cookies? Is there any other way to manually backup my data without using Sync, or at least to make sure resetting my password won't result in my account data being lost?

Any help or suggestion is appreciated.

Asked by r.posso 6 mhí ó shin

Last reply by ·´¯`·...¸>-)))º> ~dbben 6 mhí ó shin

I delete a bookmark and after syncronizing it reappears

Hello, I delete a bookmark and after syncronizing it reappears, after I have deleted it a second time, it is gone for good. How can I prevent that? Greetings FloMac … (tuilleadh eolais)

Hello,

I delete a bookmark and after syncronizing it reappears, after I have deleted it a second time, it is gone for good.

How can I prevent that?

Greetings FloMac

Asked by f.machka 5 mhí ó shin

Last reply by f.machka 5 mhí ó shin

Locked out of Firefox sync, formal request to delete personal data best solution?

Hi, it's been a while since I used Firefox and I don't seem to have a way of getting back into Sync with my primary e-mail address since I can't find my backup code. Who … (tuilleadh eolais)

Hi, it's been a while since I used Firefox and I don't seem to have a way of getting back into Sync with my primary e-mail address since I can't find my backup code. Who do I contact to either get my account deleted so I can start again, or get an account reset option set to my e-mail address? Ultimately none of my devices are logged in, and I cannot find my backup code.

The impression I have so far is that you have to sign in with another e-mail account (which is what I have done now), but this is not the e-mail account I want to use.

If Mozilla are storing my name and contact details for the sign in, would the best route be a formal request for deletion of personal data?

Thanks

Asked by jim.clow 2 mhí ó shin

Last reply by jim.clow 2 mhí ó shin

my informatin

hi please help me my bookmarks my passwords and my site settings and...... when i log in my account is not coming i syncing buy is not come please help me is the … (tuilleadh eolais)

hi please help me my bookmarks my passwords and my site settings and...... when i log in my account is not coming i syncing buy is not come please help me is the support of fire fox can't help or can't recovery my information I'm so sorry for all of them

Asked by Adrian 1 mhí ó shin

Last reply by Adrian 1 mhí ó shin

Problem with syncing and security and cookies

I'm having a problem that appears to be linked to syncing. I can clear it with "Refresh Firefox...", but then it will come back in about 2-3 days. It will manifest it… (tuilleadh eolais)

I'm having a problem that appears to be linked to syncing. I can clear it with "Refresh Firefox...", but then it will come back in about 2-3 days. It will manifest itself in a few ways:

  • Facebook feed stops or is blank after about 2 or 3 entries.
  • Pandora won't start, it freezes on the initial opening page.
  • Facebook Marketplace won't display large pictures, they are blurred out.
  • If I try to log into my Firefox account, it tells me that cookies and local storage are disabled. When this happens if I delete all cookies or add exceptions, the issue remains the same and I can't login to my account.
  • Some Yahoo news feeds won't display any pictures.

I've investigated it and reviewed many of the messages about pictures being blurred or not showing, but not finding anything about the problem continually repeating. I have used "Refresh Firefox" about 10 times now, and the issue still comes back.

When it does, other things I've tried are:

  • Added in cookie exceptions for each website above.
  • Turned off Enhanced Tracking Protection for each website above.
  • Cleared all cookies manually.
  • In my Firefox account, I have deleted and re-added all my devices. Would it be helpful to completely delete my account? The issues only occur with one device, my PC desktop machine.

Any assistance is graciously requested, but this is becoming awfully perturbing. I'd love to give you screenshots or logs when this happens, but I can't even log into the forum, but let me know what I need to capture for next time! Thanks!

Asked by roeboat 1 mhí ó shin

Last reply by roeboat 2 sheachtain ó shin

  • Cartlannaithe

Firefox Sync not working

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem… (tuilleadh eolais)

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem?

Asked by Pouryanno 1 bhliain ó shin

Last reply by Dale 11 mí ó shin

  • Cartlannaithe

Not being able to log in

I got a new computer and got Firefox but when I go to login, it always tries to make a new account instead of login. It will never give me an option to login when all I w… (tuilleadh eolais)

I got a new computer and got Firefox but when I go to login, it always tries to make a new account instead of login. It will never give me an option to login when all I want to do is login. Is there some button I am missing or a website I need to go to to login?

Asked by Allosaurus675017 11 mí ó shin

Last reply by Allosaurus675017 11 mí ó shin

  • Cartlannaithe

Lost password

I am trying to fix a situation on my parents computer that uses Firefox. We had to uninstall Firefox, reboot and reinstall the Firefox browser. After doing this I expec… (tuilleadh eolais)

I am trying to fix a situation on my parents computer that uses Firefox. We had to uninstall Firefox, reboot and reinstall the Firefox browser. After doing this I expected to be able to "Login" using her email and password, she had lost her password so I assumed there would be a "forgot password" link available to recover it. Instead this was not an option, after entering email it went straight to an option to enter a new password. There does not appear to be a point to recover a lost password, or to enter it in a new login after doing a new install. I found some tips while doing a Google search that instructed to click on the user icon in the toolbar and a reset would be there but that was not available either. Any suggestions.

Asked by Randy39 10 mí ó shin

Last reply by FredMcD 10 mí ó shin

  • Cartlannaithe

Firefox Sync is not a Tab backup solution

Sometimes when Firefox crashes it does NOT restore my Tabs. I lose all the Tabs I had open. Yes each Tab URL may be in History but this does not record my last open Tabs … (tuilleadh eolais)

Sometimes when Firefox crashes it does NOT restore my Tabs. I lose all the Tabs I had open. Yes each Tab URL may be in History but this does not record my last open Tabs state.

I thought Firefox Sync might solve this issue but it does not.

I wish my Firefox Tab state was continuously saved and could be browsed like Mac Time Machine and Windows Task View.

Asked by Nigel Wensley 6 mhí ó shin

Last reply by Nigel Wensley 6 mhí ó shin

  • Réitithe
  • Cartlannaithe

Reset Firefox password -> Lost paswords

I reset my password on my firefox account and lost all my bookmarks, passwords etc. I didn't know it would be lost. Now I have remembered the old password. Is it possible… (tuilleadh eolais)

I reset my password on my firefox account and lost all my bookmarks, passwords etc. I didn't know it would be lost. Now I have remembered the old password. Is it possible to recover the old data (firefox sync)?

Asked by pantuniestal 6 mhí ó shin

Answered by FredMcD 6 mhí ó shin

Upgrade to V89 lost all usernames and passwords

I lost all usernames and passwords. It wasn't even saving new passwords. Created Firefox account and logged in and now I have two (out of hundreds). How can I import f… (tuilleadh eolais)

I lost all usernames and passwords. It wasn't even saving new passwords. Created Firefox account and logged in and now I have two (out of hundreds). How can I import from my old logins.json and key3.db (or key4.db) into Firefox Lockwise? I've set the config to be able to import from file, but all it wants are .csv and when I point it at logins.json it fails. Help!

Asked by david.stein 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin