Firefox Community Forum

Hello! Since the latest update to Firefox (153, I believe) my Firefox has not worked. It starts up perfectly fine, but quickly freezes, becomes non-responsive, and needs to be closed. No matter how many times I attempt to open it, the same thing occurs. There’s been been occasions where it hasn’t frozen immediately so I have been able to turn off hardware acceleration as well as remove my theme and disable all my add-ons/extensions, but this has done nothing. Creating a new profile does not help, nor does trying Safe Mode: the same thing happens no matter what. I tried to reinstall the update, but this also did nothing. I haven’t yet tried to uninstall & reinstall or do a Firefox refresh as those are my last resorts and I won’t do them unless I’m sure they’ll make a difference. I haven’t downloaded any new extensions recently, and this only started happening after the most recent update. I’m not sure what else I can try at this point, and am very frustrated.

I have tried safe mode. No joy, but it has shown plain vanilla FF is the issue, not extensions.

(I'm using a different browser to make this report, so Share Data button is of no use here.)

Watching any Bilibili live stream causes severe performance issues. The main problems I can observe are intermittent severe mouse cursor stuttering/frame drops or the cursor becoming unresponsive, accompanied by the taskbar process (explorer.exe) intermittently restarting.

I have tried disabling the Picture-in-Picture feature and tampermonkey add-on, modifying the Windows 11 registry to turn off MPO (Multiplane Overlay), adjusting browser hardware acceleration, and tweaking related settings in about:config, but none of these have been able to prevent the issue.

Hello everyone,

I've recently noticed that Firefox has become slower than usual. Some websites take a long time to load, and occasionally the browser feels unresponsive even though my internet connection seems to be working fine. I've already tried restarting Firefox and clearing the cache, but the issue still occurs.

Has anyone experienced something similar or found a solution that improved Firefox's performance? Any suggestions would be appreciated.

Thank you!

Dear Support,

Firefox exhibits significant performance and usability issues related to its cookie and data storage management. Despite implementing ad blocker extensions, the browser remains saturated with cookies and persistent advertisements. Regularly clearing browsing data and cookies is necessary; however, navigating to the settings menu is time-consuming. I recommend developing a browser widget that facilitates rapid data clearing directly from the toolbar or frame. Additionally, implementing a session-saving feature to preserve a set of pinned tabs upon closing and reopening the browser would enhance workflow efficiency, allowing for a quick start with a predefined workspace.

This is all happening while using it for simple tasks like search or copying a text.

Furthermore, the browser experiences severe performance degradation when utilizing certain web applications, such as Kapwing for video editing. Since uninstalling Vivaldi, I am considering migrating to an alternative browser due to these issues. Tasks that typically require one minute are now prolonged to hours, as the browser intermittently becomes unresponsive, effectively limiting usability. This sluggishness persists even after system restarts, with CPU utilization reaching approximately 50%, as detailed in the attached performance report. Notably, I encountered a significant delay—up to an hour—to correct a single spelling error or open a new tab, indicative of underlying performance bottlenecks.

Please address these issues to improve browser stability and usability.

Estimator Just tell me how long this is probably gonna take: 4 to 16 hours. Not kidding!

My Firefox browser was updated to the most recent version (153.0). And since then, it will always freeze up within a few minutes of me opening it, even in troubleshooting mode. Even if I keep clicking, it’s still stuck and I’m forced to close it.

I did turn off hardware acceleration before, and it still doesn’t work.

When my system slows down and takes forever to download, I go to task manager and find 15-20 entries for Firefox when I have only 1 or 2 pages open. Why are they continuing to pile up and slow down my machine and how do I stop it from happening?

For the past month this browser has been really slow. I have cleared cache, deleted all history and its really slow. I'm using starlink for internet. any suggestions

I open Firefox, my browser, then I type in the site I want to open. It opens fine, however, when I try to open another site I want to open nothing happens except a little dot in front of the requested site keeps going back and forth, but nothing opens. I then have to close the browser, re-open the browser and key in the site I want. WHY? What am I doing wrong. Please keep in mind that I am not a computer savvy person and don't understand much about them. I do know however that Firefox used to work on my computer before update 150 and 151 were downloaded without a hitch. I have tried everything I could think of to fix the problem without success. I am beyond frustrated and need this fixed.

Sometimes, for no apparent reason, on my Win 11 ASUS laptop, Firefox will suddenly use a lot of resources, such that the temperature jumps from about 50 degrees to 95 degrees and the fan runs full speed. It appears the only way to stop it, is to close FF then reopen. What might cause that?

I also have an unanswered previous question about being unable to pay accounts.

Cheers, Keith

Hello there,

I’m experiencing high memory and CPU usage in Firefox, which is affecting my computer’s performance. One issue appears to be that “FirefoxCP Isolated Web Content” continues running even when tabs are inactive, contributing to increased resource usage.

Other browsers, such as Microsoft Edge, reduce memory and energy consumption by putting inactive tabs into sleep mode after a period of inactivity. I would prefer to continue using Firefox as my default browser, but I need a way to manage this level of resource usage.

Could you please advise whether Firefox offers a comparable setting, workaround, or planned improvement to reduce CPU and memory usage from inactive tabs?

Thanks for your help!

I am a home health nurse, and I use Firefox to enter my notes on my visits, but very often, I get a message when I try to save my work to Wait Until Page Finishes Loading and I have to start over, makes me want to switch to another browser.

fonts.googleapis.com is locking up websites for 40 to 60 seconds per keystroke. I have researched this problem and tried everything suggested, but nothing works. Much of the solutions include changing the settings used on menus which no longer exist. accounts.google.com is doing the same thing. This is driving me nuts. Help!!! Latest version of Firefox. Windows 11 desktop computer.

Since updating to 152.0.4 on 30 June firefox has frozen multi times a day, nothing is responsive. I've had to force close and restart. I performed suggest hang fixes, refresh, changes places names, turned off accelerations. None of that resolved the issue. I did not have this issue prior to 152.0.4. No crashes, just hangs forcing restarts - but each one forces me to re-enter all my user information for the various sites I'm using. I've see some references of similar issues with others having upgrading to 152.0.4, but there don't appear to be any clear fixes. Is this issue being evaluated?

While I was using Firefox, the inspector console window started opening and closing all of a sudden. Whenever I try to click on a different tab that is not the one I am currently on, it switches back to my current tab. This issue also occurs on other Firefox-based browsers, and not on any other browser I have installed.

I attempted to change the theme, I went into Safe/Troubleshoot Mode, disabling my extensions, etc, but nothing changed. I've restarted my computer twice already, and yet it doesn't seem to change anything.

The only way I could temporarily halt it was through holding Ctrl, Alt and Shift at the same time, but this only worked for as long as I held all three keys down. What should I do about this?