Mozilla VPN Protocol

I just installed Mozilla VPN but when it's active my internet connection stops working. Pretty sure whatever protocol it's using is the problem with the WIFI signal, but … (tuilleadh eolais)

I just installed Mozilla VPN but when it's active my internet connection stops working. Pretty sure whatever protocol it's using is the problem with the WIFI signal, but I can't find how to change the protocol like every other VPN service allows. How do I change the VPN protocol? There is strangely no article already on this site for this common problem.

Asked by bmrlaptop88489 12 uair ó shin

Last reply by Paul 8 nóiméad ó shin

On new AI implementation.

Why does Mozilla's new CEO feel the need to bloat and mine data in the browser I downloaded to escape that in other browsers? Can I not escape AI in one place? I come to … (tuilleadh eolais)

Why does Mozilla's new CEO feel the need to bloat and mine data in the browser I downloaded to escape that in other browsers? Can I not escape AI in one place? I come to Mozilla Firefox for one reason and one reason alone and y'all suddenly seem very keen on getting rid of this reason.

Asked by Jmaddoxga 7 n-uaire ó shin

Last reply by Paul 10 nóiméad ó shin

Password manager not launching sites

I use LastPass and I cannot open any login information from the vault. I click on "Launch" (picture uploaded) and nothing happens. If I have a site open I can auto-fill t… (tuilleadh eolais)

I use LastPass and I cannot open any login information from the vault. I click on "Launch" (picture uploaded) and nothing happens. If I have a site open I can auto-fill the Username/Password. Some of the sites are tailored to a specific page - I rely on this. It works in Edge and Chrome. It did work before today in Firefox (can't say when specifically). Firefox password management disabled.

Asked by Lisa J 4 huaire ó shin

Last reply by jonzn4SUSE 4 huaire ó shin

I installed an extension irvanview8792. It was not irvan view but installed a photo behind each item on menu bar

I can't find urvanview 9582 to uninsatall. The picture that is behind very menu bar item makes it almost unreadable, e.g. tools, help, etc. I have looked for a way to un… (tuilleadh eolais)

I can't find urvanview 9582 to uninsatall. The picture that is behind very menu bar item makes it almost unreadable, e.g. tools, help, etc. I have looked for a way to uninstall the extension in hopes that might solve the problem. I can't find a way. I'm now concerned this may have installed a rat program. I'm thinking may best course may be to uninstall firefox and start over, Would appreciate any help.

Asked by astrojny1 4 huaire ó shin

Last reply by Denys 4 huaire ó shin

Firefox keeps freezing my laptop

Hello, Randomly but frequently enough to be annoying, Firefox freezes my entire laptop. I have windows 11. It freezes so badly that I have to hold down the on/off butt… (tuilleadh eolais)

Hello, Randomly but frequently enough to be annoying, Firefox freezes my entire laptop. I have windows 11. It freezes so badly that I have to hold down the on/off button until it goes off. I looked it up outside of Firefox help and, per suggestions, turned off the hardware accelerator. That seemed to work for a little while but now it's happening again with greater frequency. There doesn't seem to be any exact situation that causes it which makes it very hard to diagnose. But it's enough that I'm thinking of looking for another browser so any help would be greatly appreciated. Thank you!

Asked by JPK 15 uair ó shin

Last reply by jonzn4SUSE 7 n-uaire ó shin

Guardian website not loaded

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem w… (tuilleadh eolais)

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem with Guardian with Chrome. I've erased cookies and caches, restarted my computer, to no avail. I'm using version 146.6.0 of Firefox on MacBook Pro 2020 with Sequoia 15.7.1.

Asked by Jean-Paul Herman 6 lá ó shin

Last reply by jonzn4SUSE 12 uair ó shin

Firefox crashes. Started when trying to sync bookmarks menu on android phone device.

Firefox crashes. Blue dots moving next to too tabs. Problem began this morning upon opening Firefox and dialogs box asked if wanted to sync bookmarks with another devi… (tuilleadh eolais)

Firefox crashes. Blue dots moving next to too tabs. Problem began this morning upon opening Firefox and dialogs box asked if wanted to sync bookmarks with another device with Firefox.

Asked by danandjenny 16 uair ó shin

Last reply by Paul 15 uair ó shin

New computer with 16GB memory.

What minimum memory spec is recommended for current Firefox usage? Have new computer with 16GB memory, 512 storage, intel core Ultra 5-225 processor & windows 11. Hav… (tuilleadh eolais)

What minimum memory spec is recommended for current Firefox usage? Have new computer with 16GB memory, 512 storage, intel core Ultra 5-225 processor & windows 11. Have not set it up yet.

Asked by dons350gt 16 uair ó shin

Last reply by Paul 15 uair ó shin

Tangerine bank log in problem

When I try to log into Tangerine bank I get the error. "We're sorry for the inconvenience. This function is currently unavailable. Please try again later." This issue st… (tuilleadh eolais)

When I try to log into Tangerine bank I get the error. "We're sorry for the inconvenience. This function is currently unavailable. Please try again later."

This issue started Oct-13-2025 and it appears to work when using Firefox ESR 146.01 but not the regular Firefox 146.01 versions. Tangerine is not giving me information on the error and I was wondering if there is a difference between the ESR and regular version that might clear up this issue?

Asked by prairie33 1 lá ó shin

Last reply by wirkutskijkarl 16 uair ó shin

@Mozilla Staff: Please don't ruin Firefox.

I beg of you, please do not go forward with the AI focused policies. AI as it currently stands is a rapidly sinking ship that a LOT of consumers hate, and that group is c… (tuilleadh eolais)

I beg of you, please do not go forward with the AI focused policies. AI as it currently stands is a rapidly sinking ship that a LOT of consumers hate, and that group is coincidentally the group that most frequently uses Firefox. By pushing forward AI-first policies, you are alienating your userbase, destroying the privacy and usability that makes Firefox special, and you're upsetting millions of people that love this service. Please, for the love of god, DON'T GO FORWARD WITH AI. Stick to what makes Firefox special, and it will flourish as every other browser becomes more and more unusable.

Asked by delilah delilah 18 uair ó shin

Last reply by TyDraniu 16 uair ó shin

Lost settings

I reinstalled Windows. Installed The last version of Firefox and logged into my account. But there weren't any of my previous settings (extensions, bookmarks, history etc… (tuilleadh eolais)

I reinstalled Windows. Installed The last version of Firefox and logged into my account. But there weren't any of my previous settings (extensions, bookmarks, history etc.). What happened with them?

Asked by Zox 22 uair ó shin

Last reply by Paul 20 uair ó shin

Video (not audio) still auto-play despite setting this as blocked.

Particularly on US news sites, inline / spot videos still auto-play despite the FF preference set to block audio and video. Mercifully, audio isn't playing. This seems to… (tuilleadh eolais)

Particularly on US news sites, inline / spot videos still auto-play despite the FF preference set to block audio and video. Mercifully, audio isn't playing. This seems to be a fairly recent problem since the last couple / few updates; not really certain.

Asked by andrew191 1 lá ó shin

Last reply by Agent virtuel 20 uair ó shin