Firefox Community Forum

Dear Firefox Support Team,

I have been a devoted Firefox user for about five years, across both desktop and mobile. I truly love Firefox for its speed, privacy, and customization. However, for the past one to two years, I've encountered a persistent issue on my desktop where Firefox resets unexpectedly. Even though my extensions, passwords, and settings remain, I’m repeatedly logged out of my favorite sites like YouTube, Gmail, and Facebook. Despite reinstalling and troubleshooting, the problem persists. I trust Firefox so much, and I hope you can help me figure out what’s happening so I can continue using it with the same joy I always have.

Thank you so much for your help! Best regards, Md Muhidur Rahman from Bangladesh

OK so, I just updated Firefox to 115.34 Oesr (64-bit) on my Windows 7 Desktop. Before this update, it's been my practice to clear my cookies manually from unknown websites about 3 times a day, only keeping the "exception" cookies. But, since the update, there have been SOOO many cookies...something like 75 to 100 and EACH time I manually clear the cookies...even just minutes after I clear it and refresh the "Settings" page they appear again. And, the worst of it is that Google won't let me sign into Google websites like Play Store and Google.com search saying that "there has been unusual traffic..." and makes me solve capchas all day long. Other sites too say Unusual traffic like CVS and won't let me sign in either. And now, I'm not using a VPN.

I googled the matter and it was said to be was a known issue with the 115 update and the A.I. said to get rid of the ad blocker as a possible fix but, it didn't work. Have Firefox clear cache and cookies but that didn't work, changing "Tracking Protection" to "Standard". Nothing works. Is there an update fixing this issue? By the way, I have had Firefox set to clear cache and cookies upon closing. But the cookies pile up so quickly again. Thanks for your help

We thought this is simple. But it looks like we need to have words explained to us. Setting firefox to never remember history makes it produce some claims that it looks like it developers aren't really aware of the meaning of. Setting it to "Never remember history" makes it automatically check "Clear cookies and site data every time you close Firefox" and "Based on your history settings, Firefox deletes cookies and site data from your session when you close the browser.". After having done that firefox forces a restart. We use it a little bit and close it again. Then open it up and re-enable "Remember history". It will force another restart, and then suddenly remember all the things it was told not to remember. Like automatically relogging into google for you, opening tabs, and things like that.

So. Can someone explain to us the meaning of the words "forget", "never", "history", "clear", "cookies and site data", "every time", "close firefox", "deletes", "close the browser". We thought it couldn't be more obvious that what the user intends with these settings is for you to delete the user data. Like you claim you do. And then you wonder why people say firefox is bought and payed for by google. If anyone of you can find the time to take your tongues out of google long enough to define these words for us we would forever be thankful. Can please someone please teach us please english please?