• Cartlannaithe

Webroot blocking Firefox 97.0 (64-bit) functionality

Firefox updated to 97.0 (64-bit) this morning for me and immediately ceased functioning. It could not even load about:addons or about:settings. Other browsers worked fine… (tuilleadh eolais)

Firefox updated to 97.0 (64-bit) this morning for me and immediately ceased functioning. It could not even load about:addons or about:settings. Other browsers worked fine, and by processes of elimination I found it to be Webroot that was causing the dysfunction. I've already opened a support ticket with Webroot, but I wanted to make Mozilla aware of this conflict and to ask if there is anything that I can do to remedy this besides completely disabling my anti-virus/spyware to use Firefox?

Asked by sodonnell37401 6 mhí ó shin

Last reply by James 6 mhí ó shin

  • Cartlannaithe

Disable ad blocking

When I attempt to access several websites, I am prompted to turn off my ad blocker. As I have not added a third-party software or extension that does such, I assume it i… (tuilleadh eolais)

When I attempt to access several websites, I am prompted to turn off my ad blocker. As I have not added a third-party software or extension that does such, I assume it is part of Firefox proper. Search as I might, I cannot find any specific reference to such a thing in "Settings". SO...how can I temporarily disable the 'Ad Blocker' device that is part of Firefox? The 'TEMPORARY' part is important, as I do greatly value the function!

Asked by the_morans 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

the code execution cannot proceed because vcruntime140_1.dll was not found

So I was cleaning out my SSD of a bunch of junk files and I think I might have deleted a file Firefox needs as when I open Firefox it seems to just blank with the search … (tuilleadh eolais)

So I was cleaning out my SSD of a bunch of junk files and I think I might have deleted a file Firefox needs as when I open Firefox it seems to just blank with the search bar and when I try to go to say YouTube nothing loads. So I tried to do a fresh redownload of Firefox and the installer just this error saying "The code execution cannot proceed because vcruntime140_1.dll was not found" can someone help me get Firefox working properly again?

Asked by HelloThere 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

About Firefox updates

Hi Firefox Team I am very happy to use this browser as it serves all my needs perfectly! So thanks you for that. The issue I have is about the updates. Whenever Firefox u… (tuilleadh eolais)

Hi Firefox Team

I am very happy to use this browser as it serves all my needs perfectly! So thanks you for that.

The issue I have is about the updates. Whenever Firefox updates, I lose the sites saved on it. I have no issues with that.

However, can you give me the option to select a time and date for it?

That way I can, 1) Select a time when I am not working on Firefox. 2) Coordinate with other updates like Windows and McAfee.

This will ensure that I am prepared for the sites to disappear just once, instead of every time there's an update.

Thanks, Kajal

Asked by Kajal Majid 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Restore previous session

Hi I just down loaded the Firefox latest version. But I am not able to find the option to "restore previous session" in the new version. With previous versions I didn't h… (tuilleadh eolais)

Hi I just down loaded the Firefox latest version. But I am not able to find the option to "restore previous session" in the new version. With previous versions I didn't have any problem to restore. Any tips on how to restore? Thanks

Asked by cyrus3 10 mí ó shin

Last reply by robertinorbit 9 mí ó shin

Can not log into Last Pass extension with newest Firefox update

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click… (tuilleadh eolais)

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click that, open the Last Pass page to sign in, then the icon turns red and functions. Now when I click the icon a frozen page comes up that never loads. I can sign in to the Last Pass webpage, but that doesn't turn on the extension.

Any advice appreciated - thanks!

Asked by washburnkristen 4 mhí ó shin

Last reply by rob.nash1984 1 seachtain ó shin

  • Cartlannaithe

Again 8K and 4k youtube videos stuttering

This is really getting annoying. Again the 4k and 8k videos on Youtube are stutturing, saw some some improvement with Firefox 87 at least on the 4k videos. For example th… (tuilleadh eolais)

This is really getting annoying. Again the 4k and 8k videos on Youtube are stutturing, saw some some improvement with Firefox 87 at least on the 4k videos. For example this video in 8k does not work at all, audio works fine and it stutters totally showing a single different frame every 10 secs. https://www.youtube.com/watch?v=5LxsViMm25o&t=54s&ab_channel=AroundTheWorld4K . My pc is running Win 10 64-bit, 8gb of ram and all with all drivers\os up to date. As usual no issue with Google Chrome while reproducing the above video in 8k.

CPU Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz 4 Cores GPU - AMD Radeon R7 200 Series with 2gb.

Pls fix.

Asked by Michael 1 bhliain ó shin

Last reply by Vper3495 1 bhliain ó shin

  • Cartlannaithe

How to translate web pages like in Chrome or Edge?

Is there a possibilty to tanslate web pages in Firefox like the way it can be done in Google Chrome or Microsoft Edge? I have installed an Add-On but it doesn't work the … (tuilleadh eolais)

Is there a possibilty to tanslate web pages in Firefox like the way it can be done in Google Chrome or Microsoft Edge? I have installed an Add-On but it doesn't work the way I want(translating the web page right there and not translating it through Google Translate).

Asked by A. Saxena 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

netflix error f7701 - 1003

Just downloaded firefox and getting an error on Netflix error code F7701-1003. Message also states firefox is installing components needed to play the audio or video on t… (tuilleadh eolais)

Just downloaded firefox and getting an error on Netflix error code F7701-1003. Message also states firefox is installing components needed to play the audio or video on this page. Please try again later. I have the latest version. I am also seeing the google search engine and dont understand why firefox browser is not showing up. I am not very savvy on technical issues and would really appreciate any help.

Asked by rndh2015 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

AD BLOCKER HOW TO DISABLE ON A SITE

I need to know how to disable a blocker? I am on a Verizon website page and trying to post a review, I get message to "disable ad blocker" before posting my review. … (tuilleadh eolais)

I need to know how to disable a blocker? I am on a Verizon website page and trying to post a review, I get message to "disable ad blocker" before posting my review.

Asked by cpharris22 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin