Search bar

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc… (tuilleadh eolais)

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc. How can I disable this annoying change? If someone has the answer, I would greatly appreciate it.

Asked by greenlight1 3 mhí ó shin

Last reply by TyDraniu 3 mhí ó shin

internet connection not working when using desktop side VPN

Firefox is up to date, I am using ProtonVPN. When connecting to the VPN from the desktop app firefox will not load any pages. If I connect through the browser extension t… (tuilleadh eolais)

Firefox is up to date, I am using ProtonVPN. When connecting to the VPN from the desktop app firefox will not load any pages. If I connect through the browser extension the internet functions properly. other apps and browsers perform as expected

Asked by tjfrisella 2 lá ó shin

Last reply by tjfrisella 2 lá ó shin

My AOL homepage is suddenly not loading properly on my screen.

Since last month, I'm periodically experiencing problems with AOL's homepage (with its scrolling news articles) not loading properly on my screen, with all links - includ… (tuilleadh eolais)

Since last month, I'm periodically experiencing problems with AOL's homepage (with its scrolling news articles) not loading properly on my screen, with all links - including the email link - scrunched over to the left hand side of the page and no images appearing at all. I do seem to be able to see all information properly if I switch to MICROSOFT EDGE as the browser, but FIREFOX is - and always has been - my default browser and never had this problem until recently.

Asked by hlb0144 1 lá ó shin

loading up a website

A website I have been using for work for years all of a sudden will not load. This is what I get! Secure Connection Failed An error occurred during a connection to ww… (tuilleadh eolais)

A website I have been using for work for years all of a sudden will not load.

This is what I get!


Secure Connection Failed

An error occurred during a connection to www.youraccessone.com. SSL peer was unable to negotiate an acceptable set of security parameters.

Error code: SSL_ERROR_HANDSHAKE_FAILURE_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by ronnccp 2 mhí ó shin

Procore & Firefox

While in ProCore I will open the drawings and Firefox will present it correctly with the markups tools. After 2 or 3 drawings the markups box will no longer show up. I ha… (tuilleadh eolais)

While in ProCore I will open the drawings and Firefox will present it correctly with the markups tools. After 2 or 3 drawings the markups box will no longer show up. I have to go to Firefox settings and delete the cache, restart ProCore and the drawings will go back as they should be.

Asked by Robert 2 mhí ó shin

Sync Not Working: After Logging Into Sync, Error Message "Session Expired" Appears

Just used sync in the past month with no issues. Logged into sync today, immediately after logging in, the error message "Session Expired -- Sorry something went wrong. … (tuilleadh eolais)

Just used sync in the past month with no issues.

Logged into sync today, immediately after logging in, the error message "Session Expired -- Sorry something went wrong. Please sign out from the browser window and try again." See attachment to see exact error message.

This exact error message appeared on both my PC's when I tried to sync between them. Any thoughts on what is taking place or is there a know issue with Sync from Mozilla today?

Asked by Bumper 2 sheachtain ó shin

Problem z odinsalowanym rozszerzeniem "Zapisz na Pintereście".

Witaj. Mam problem z rozszerzeniem "Zapisz na Pintereście". Odinstalowałam to rozszerzanie, ale nadal mi się pokazuje żółty trójkącik w manu aplikacji i informacja, żebym… (tuilleadh eolais)

Witaj. Mam problem z rozszerzeniem "Zapisz na Pintereście". Odinstalowałam to rozszerzanie, ale nadal mi się pokazuje żółty trójkącik w manu aplikacji i informacja, żebym zaakceptowała dla niego nowe uprawnienia. To nieco irytujące i nie wiem jak mam się pozbyć tych powiadomień. Proszę mi pomóc w tej sprawie. Dziękuję za poświęcenie mi czasu i mam nadzieję, że pomoc okaże się skuteczna.

Asked by Strega69 12 uair ó shin

Can't restore bookmarks

I am running Fedora 41 with firefox version 135.0.0-1.fc41 I have two linux accounts on my desktop tower computer, my account with gnome desktop and my wife's account wi… (tuilleadh eolais)

I am running Fedora 41 with firefox version 135.0.0-1.fc41

I have two linux accounts on my desktop tower computer, my account with gnome desktop and my wife's account with cinnamon desktop.

My wife has a bookmarks file in json format. It was created by her on her laptop. I checked that the json is valid with a json validator. She can not restore her bookmarks with this json file. She uses the "Import and Backup" command, then gets the mesage "This will replace all of your current bookmarks with the back. Are you sure?" After clicking OK, nothing happens - the bookmarks are not restored and there is no error message.

Otherwise, both accounts have no problems of any sort.

Please help.

Thank you, Joe

Asked by joehesse 3 seachtaine ó shin

For some reason I can't log in to my Tesla account using Firefox (PC). I get a "missing/Invalid Token" error message. I can log in using Chrome without any issue. Does anyone else have this problem?

For some reason I get a "Missing/Invalid token" error when trying to log in to my Tesla account with Firefox (PC version) Windows 7. I can log in to my account using Chr… (tuilleadh eolais)

For some reason I get a "Missing/Invalid token" error when trying to log in to my Tesla account with Firefox (PC version) Windows 7. I can log in to my account using Chrome but I would prefer to use Firefox. Has anyone else had this issue? Is there a known solution?

TIA

Asked by ddenby 2 mhí ó shin

Log in problems

I have lately found two sites where I cannot log in using Firefox but can, using another browser (Chrome). I get variations of an error message saying a technical problem… (tuilleadh eolais)

I have lately found two sites where I cannot log in using Firefox but can, using another browser (Chrome). I get variations of an error message saying a technical problem has been encountered and try again later. I have tried clearing cache and cookies but it doesn't help. I am using version 134.0 (64-bit) running under Windows 11, version 24H2. Has anyone else had this problem? I want to keep using Firefox but this is getting inconvenient.

Asked by hjmoor97 2 mhí ó shin

pop up password request

i am required to supply a foxfire/mozilla password to use my stored payment method-it pops up, however, I've never created a foxfire password and do not have one so my s… (tuilleadh eolais)

i am required to supply a foxfire/mozilla password to use my stored payment method-it pops up, however, I've never created a foxfire password and do not have one so my saved credit card info wont work . Please advise

Asked by nic walsh 2 mhí ó shin

Last reply by jscher2000 - Support Volunteer 2 mhí ó shin

Log-in problem on 3rd party website

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been enco… (tuilleadh eolais)

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been encountering the problem that when I open the website the usual options "Subscribe" and "Log In" are missing. The "Log In" option is available when I open the website in Microsoft Edge. I have attached screenshots showing the missing links.

I have tried troubleshooting and opening in Safe Mode to disable any add-ons but still without success. I am hoping that there may be a simple solution and would appreciate any help.

I am using Windows 11 and Firefox 133.0.3 (64-bit).

Asked by rockabilly 2 mhí ó shin

Firefox logs me out of every webiste every ~7 days

every since I swapped to firefox it keeps logging me out of every website. It happens roughly every 7 days and I double checked every privacy setting that has something t… (tuilleadh eolais)

every since I swapped to firefox it keeps logging me out of every website. It happens roughly every 7 days and I double checked every privacy setting that has something to do with deleting data uppon closing, deleting cookies in general and so on... It only happens on my PC (Windows 24H2, Build: 26100.2605), not on my laptop (also windows 24H2, idk what exact build).

I also found that firefox doesn't delete the cookies (it still says 200+ mb in the settings). I also tried deleting the cookies (it said 0 bytes in the settings after that) and I will see in ~7 days if that had some effect. That can be seen in the pictures (those are in german).

if anyone has a fix or if this is a straight up bug, let me know! (I won't reinstall firefox just now, because I wanna test a few things before)

Asked by Die Gurke 2 mhí ó shin

Updating on ChromeOS/Linux

I recently was able to successfully install Firefox on my Chromebook via Linux following instructions on the site. I have received notifications about an update from Marc… (tuilleadh eolais)

I recently was able to successfully install Firefox on my Chromebook via Linux following instructions on the site. I have received notifications about an update from March 14th and I do not know how I can install this update. Can you please walk me through the steps required. It does not seem to install automatically and now my extensions don't appear to be working anymore. Thank you.

Asked by ethan.white3 1 lá ó shin

Unable to connect to my account

Hello, I am not able to connect to my mozilla account. I write correct my password, and a code is sent to my email. I write to code but always the system gives me the mes… (tuilleadh eolais)

Hello, I am not able to connect to my mozilla account. I write correct my password, and a code is sent to my email. I write to code but always the system gives me the message "Invalid code" or "Something went wrong. Please close this tab and try again."

Could you help me please.

Thank you

Asked by chariklis 3 seachtaine ó shin

bookmarks keywords disappering issue

I’ve been experiencing an issue with Firefox where the keywords I add to my bookmarks randomly disappear. I’ve made sure to save them correctly, but after some time, the … (tuilleadh eolais)

I’ve been experiencing an issue with Firefox where the keywords I add to my bookmarks randomly disappear. I’ve made sure to save them correctly, but after some time, the keywords seem to vanish without any explanation. This happens intermittently, and it’s frustrating because it affects how I organize and access my bookmarks efficiently.

Has anyone else encountered this problem? If so, is there a fix or workaround available? Any guidance or advice would be greatly appreciated!

Asked by Hysin 3 seachtaine ó shin