Firefox Setup 125.0.2.exe popped a flag on Jotti's malware scan

Firefox Setup 125.0.2.exe popped a flag on Jotti's malware scan: ClamAV: Win.Trojan.Spora-7724442-0 I know this is going to turn out a false positive because VirusTotal c… (tuilleadh eolais)

Firefox Setup 125.0.2.exe popped a flag on Jotti's malware scan: ClamAV: Win.Trojan.Spora-7724442-0 I know this is going to turn out a false positive because VirusTotal came up with no flags but can someone at Mozilla get this flag cleared at Jotti's/ClamAV ? thanks

https://virusscan.jotti.org/en-US/filescanjob/20cqpwvtma

Asked by catrike 1 seachtain ó shin

Last reply by James 1 seachtain ó shin

Ghost Entries on the Win 11 Taskbar

For about 6 months now, I've been having a strange problem with Firefox leaving behind ghost entries on the Win 11 taskbar. I have a laptop attached to a dock which is c… (tuilleadh eolais)

For about 6 months now, I've been having a strange problem with Firefox leaving behind ghost entries on the Win 11 taskbar.

I have a laptop attached to a dock which is connected to multiple monitors. If I have a FF window open on one of those external monitors and disconnect from the dock, all the tabs that were open in that FF window will become ghost entries on the taskbar. (see attached image).

It doesn't matter if I close FF entirely, these entries remain until I restart the computer. If I click on one of them, it opens up a brand new, blank FF window.

Has anyone else experienced this or have any idea what might be going on? I tried doing some investigating a few weeks back and I remember finding something in the task manager about COM Surrogate that seemed connected, but I didn't get beyond that.

Asked by CWeinhofer 1 seachtain ó shin

Last reply by zeroknight 1 seachtain ó shin

Cannot login to Bank Website from Firefox but Can from MS Edge

My Firefox browser is up to date but I cannot log on to my Bank website. As soon I enter my Logon info I get logged out, however I can access the site using MS EDGE. Th… (tuilleadh eolais)

My Firefox browser is up to date but I cannot log on to my Bank website. As soon I enter my Logon info I get logged out, however I can access the site using MS EDGE. This is a recurring problem. The website recognizes Firefox as an valid browser. Occasionally I have been able fix problem by clearing the browser Cookies/History but at present none of that works. Do you have any suggestions? My preferred browser is Firefox so this problem is frustrating.

Asked by gyorhun 1 seachtain ó shin

Last reply by zeroknight 1 seachtain ó shin

New primary password not accepted

I had to reset my primary password. Now the new password is not being accepted. And I keep getting a pop-up asking for the password. What can I do to have my password … (tuilleadh eolais)

I had to reset my primary password. Now the new password is not being accepted. And I keep getting a pop-up asking for the password. What can I do to have my password accepted?

I already tried to un-check "use primary password" in settings but cannot accomplish that with a password that is rejected.

Asked by brooklynseltzer 1 seachtain ó shin

Last reply by cor-el 1 seachtain ó shin

trackpad preference

At one time, I was able to swipe left on my trackpad and go back to the previous page on firefox. I can't seem to find where to set that preference. I'm running MacOS. … (tuilleadh eolais)

At one time, I was able to swipe left on my trackpad and go back to the previous page on firefox. I can't seem to find where to set that preference. I'm running MacOS.

Asked by wallin.ian 1 seachtain ó shin

Last reply by zeroknight 1 seachtain ó shin

Pocket

I don't like getting recommendations in Pocket that you need a subscription to read. Why waste my time giving me the initial information on something, but then when I tr… (tuilleadh eolais)

I don't like getting recommendations in Pocket that you need a subscription to read. Why waste my time giving me the initial information on something, but then when I try to read it, I can't because I already have too many subscriptions. Seems like there used to be an option besides "Dismiss" to not show content from particular sites?

Asked by marjica 1 seachtain ó shin

Last reply by zeroknight 1 seachtain ó shin

Amazon Prime Video won't play

The 125.0.2 update broke Amazon Prime Video. Firefox refuses to play ANY video, causes website to return a "That shouldn't have happened" error page. Prime Video plays … (tuilleadh eolais)

The 125.0.2 update broke Amazon Prime Video. Firefox refuses to play ANY video, causes website to return a "That shouldn't have happened" error page. Prime Video plays just fine on Safari 16.6.1, macOS 11.7.10. Amazon says just to use Safari, but I want Firefox to work right.

Asked by steveaaayyy 1 seachtain ó shin

Last reply by zeroknight 1 seachtain ó shin

resigned addons

The past two days Ive had about a dozen addons all updated with the same similarity, i.e. visited-color picker 1.2resigned1 Every one has not been updated for 6-7 year… (tuilleadh eolais)

The past two days Ive had about a dozen addons all updated with the same similarity, i.e.

visited-color picker 1.2resigned1

Every one has not been updated for 6-7 years. I don't see any release notes. Is this some sort of qualifying re-certification procerss?

Asked by noel_envode 1 seachtain ó shin

Last reply by zeroknight 1 seachtain ó shin

Disabling bookmark bar Favicons in 2024

Hello there! I recently had to reinstall Firefox as my original drive died. I had used about:config to disable the bookmark bar favicons as I have a visual aesthetic I e… (tuilleadh eolais)

Hello there!

I recently had to reinstall Firefox as my original drive died. I had used about:config to disable the bookmark bar favicons as I have a visual aesthetic I enjoy on my computer.

Now in 2024, it seems that all of the settings I previously used are no longer functioning when toggling them to false within about:config. They were browser.chrome.favicon, and, browser.chrome.site_icons .

Doing searches, all I can find are tips and tricks from many versions ago, some dating all the way back to 2007.

Does anyone know how, in the current version of Fires, which at the time of this writing is 125.0.3 to remove the favicons? I have attached a pic of the look I am going for, which is the default globe icon, instead of the annoying favicon. I tried the userChrome.css trick, but it completely removed the globe icon as well.

I know there has to be a new setting in about:config that will work, I just can't seem to find it.

Any help would be most welcome! And thank you!

Asked by Kojimada 3 lá ó shin

Last reply by cor-el 3 lá ó shin

Unable to sign in Qobuz from few days ago

I was unable to sign in Qobuz from yesterday. I have been using Firefox ver 115 to play streaming music from Qobuz on my Windows 8.1 PC as its sound quality is better t… (tuilleadh eolais)

I was unable to sign in Qobuz from yesterday. I have been using Firefox ver 115 to play streaming music from Qobuz on my Windows 8.1 PC as its sound quality is better than other browsers. Yesterday, I found nothing happened after clicked the SIGN IN button on Qobuz's login page, however I had no problem using Google Chorme to login.

So I uninstalled/re-installed Firefox, and tried different older/newer versions, still didn't work.

I tried another PC running Windows 10, with Firefox ver 124.0.2, got the problem.

Please fix the problem ASAP, Firefox team. Thanks.

Its purer sound is the main reason I use firefox, instead of other browsers.

Asked by s2222440 6 lá ó shin

Last reply by cor-el 3 lá ó shin

Mozailla Browser Setting

When opening a new website when a window is already opened I want Mozilla to add a tab and not create an entirely new window. How do I change this feature which presumab… (tuilleadh eolais)

When opening a new website when a window is already opened I want Mozilla to add a tab and not create an entirely new window. How do I change this feature which presumably is in "settings".

Asked by ggmorris1000 3 lá ó shin

Last reply by cor-el 3 lá ó shin

Login page

I cannot open the login page on my hosts website. My host is https://ventraip.com.au/ based in Melbourne Australia. That means I cannot access the Cpanel so I cannot uplo… (tuilleadh eolais)

I cannot open the login page on my hosts website. My host is https://ventraip.com.au/ based in Melbourne Australia. That means I cannot access the Cpanel so I cannot upload data on my web site. Other people can open that login page on their computers buy I can't on mine. Where is the problem?

This is the message I get


'Secure Connection Failed

An error occurred during a connection to vip.ventraip.com.au. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.'

Asked by Rug8Int 4 lá ó shin

Last reply by cor-el 3 lá ó shin

Accces to the browser

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to… (tuilleadh eolais)

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to help?

John Winn

Asked by John Winn 4 seachtaine ó shin

Last reply by jscher2000 - Support Volunteer 4 seachtaine ó shin

cannot restore history

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the or… (tuilleadh eolais)

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the original browsing window with the multiple open tabs.

Would really appreciate help on this, if possible, as the many multiple tabs contained family history research that will be difficult to impossible to duplicate.

Thank you.

Asked by jengel1600 3 seachtaine ó shin

Last reply by jscher2000 - Support Volunteer 3 seachtaine ó shin