Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Possible IPC memory leak - how to pinpoint the culprit?

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up… (tuilleadh eolais)

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up. The problem occurs on my laptop as well on my desktop (both on latest stable Firefox[Build ID: 20220513165813] and Windows 11). The workaround is to kill the Firefox subprocess which is using most of the CPU and RAM. Then everything is back to normal for some time, until Firefox starts messing with me again.

While trying to pinpoint the problem I'm stuck. I can't find a culprit other than the fact it has something to do with Firefox. Clean reinstalling did not help. The Firefox Task Manager doesn't know anything about huge amounts of RAM being taken. I searched for solutions on the net and the about:memory indicates the problem is some IPC related stuff:

 {
  "process": "Main Process (pid 12648)",
  "path": "queued-ipc-messages/content-parent(Browser, pid=9612, open channel, 0x22e4b33fc30, refcnt=38)",
  "kind": 2,
  "units": 1,
  "amount": 0,
  "description": "The number of unset IPC messages held in this ContentParent's channel.  A large value here might indicate that we're leaking messages.  Similarly, a ContentParent object for a process that's no longer running could indicate that we're leaking ContentParents."
 }

The bug reporting guidelines(https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html) are encouraging me to attach steps to reproduce and try the steps listed on https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources . But I've exhausted the steps there (Except for upgrading the PC / RAM).

Especially on the go this Firefox-RAM-Party takes quite some battery and right now while writing this Firefox has >100GB virtual RAM reserved for some IPC messages, I personally think this is too much. So I'd like to file a report, but without steps to reproduce I'm afraid the developers are going to say 'well, that's something we are not able to diagnose', because I am unable to explain how to reproduce it. It just happens from time to time.

The anonymized about:memory report: https://bin.disroot.org/?2ba01ef78154cce4#8PLVqLTd9qgaRn2QVX2P17hkbHQyrTDuVAwoykj2cBxg

I left Firefox running like this for about half an hour and at 138GB reserved RAM Windows slaughtered my Firefox. The resulting crash report: https://bin.disroot.org/?0bc57492585dde4b#5YtbWgXcbZSkWYmg2CGkVn9iiipYwfYbxUfCLhmMJh7d

Do you have a clue where I might find out who sends those IPC messages, and therefore who is responsible for this?

Asked by Sewana 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

How to restore a previous Firefox session

My Macbook Pro was repaired at the local Apple store. When I got it back, Firefox was closed. When I opened it again, I could not restore my previous session. It has been… (tuilleadh eolais)

My Macbook Pro was repaired at the local Apple store. When I got it back, Firefox was closed. When I opened it again, I could not restore my previous session. It has been over a week now. How can I restore the session from before my Macbook Pro was repaired?

Asked by alice.meade1 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Browser virus

Hi, I love Firefox and have been using this browser over Chrome for years. However, for quite some time I have had problems with my search engine settings. My default i… (tuilleadh eolais)

Hi, I love Firefox and have been using this browser over Chrome for years. However, for quite some time I have had problems with my search engine settings. My default is set on google but it always go back to yahoo search which is not even listed as options. Do I have to purchase something to get whatever it is doing this?

Asked by lisa 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Cannot print from web

When I print something from the web, it prints tiny and in the upper left corner. Edge works fine. This is only something that happens when I print from the web; no matte… (tuilleadh eolais)

When I print something from the web, it prints tiny and in the upper left corner. Edge works fine. This is only something that happens when I print from the web; no matter how I set the controls. The print previews look fine, BUT!

Asked by Gary Brown 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Bookmark manager

Recently got a new PC with Windows 11 and since I downloaded Firefox the shortcut of CTRL+Shift+O will not open the bookmark manager. Does the same on Opera GX and Chrome… (tuilleadh eolais)

Recently got a new PC with Windows 11 and since I downloaded Firefox the shortcut of CTRL+Shift+O will not open the bookmark manager. Does the same on Opera GX and Chrome. Not sure if I did something wrong in the PC settings but nothing I've tried has fixed the problem

Asked by josh10451 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Gmail "open message in new window" redirect fails since updating to FF 100.0.1

I have two Gmail Workspace accounts logged in to two different tabs in one FF browser window. Have used this set-up for years. However, ever since updating to FF 100.0… (tuilleadh eolais)

I have two Gmail Workspace accounts logged in to two different tabs in one FF browser window. Have used this set-up for years. However, ever since updating to FF 100.0.1, when I try to open an email thread in a new window (pops out the message into a separate window), there is a "cannot properly re-direct error" that appears.

Only way to resolve this appears to be clearing the cache for mail.google.com and signing in again to both accounts. However, this solution only appears to work for a day or two before the "redirect error in a new window" occurs again.

This error does not occur in Private Browsing mode, and Google Workspace support has confirmed it is not an issue with Gmail/ Workspace.

Any thoughts on how this can be fixed? I have disable all "enhanced tracking protection"

Thank you for your time and help,

Asked by muzzle 1 bhliain ó shin

Last reply by jonzn4SUSE 1 bhliain ó shin

  • Cartlannaithe

Need Access to my website

Firefox keeps telling me that I need access to my account on my website http://www.playgroundforthesoulcenter.com. How do I remedy this? … (tuilleadh eolais)

Firefox keeps telling me that I need access to my account on my website http://www.playgroundforthesoulcenter.com. How do I remedy this?

Asked by marianag6 1 bhliain ó shin

Last reply by Terry 1 bhliain ó shin

  • Cartlannaithe

Since updating to Firefox 100.0.1 cannot print any web pages.

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cl… (tuilleadh eolais)

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cleared saved print settings - did not fix problem. Please advise. Thank you.

Asked by fdispensiere1 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

FireFox is schizophrenic

I am an a US citizen, living in Europe! How do I keep Mozilla from changing languages on me? I just connected my Laptop PC and everything is in the German language. Why… (tuilleadh eolais)

I am an a US citizen, living in Europe! How do I keep Mozilla from changing languages on me? I just connected my Laptop PC and everything is in the German language. Why? I'm sorry, but I must insist that Mozilla stop doing this. My mother tongue is American English, and when I keep getting your communications in a foreign language, there is a good possibility that I might misinterpret what has been written by Mozilla to me. Or is the problem with me living in Europe?

Asked by warp4dennis 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Search by Image has a new update - the permissions seem offensively excessive & an invasion of privacy.

https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions?as=u&utm_source=inproduct The long list of permissions here seem incredibly excess… (tuilleadh eolais)

https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions?as=u&utm_source=inproduct The long list of permissions here seem incredibly excessive, completely irrelevant to the task and therefore an invasion of privacy. Some examples: ''Extend developer tools to access your data in open tabs "Download files and read and modify the browser’s download history" "Open files downloaded to your computer" "Read the text of all open tabs" "Access recently closed tabs" "Access your location" "Access browsing history" "Monitor extension usage and manage themes" "Exchange messages with programs other than Firefox" "Read and modify privacy settings" "Control browser proxy settings" "Store unlimited amount of client-side data" Seriously? All I want the browser to do is search for an image, not hand over all my personal information to you. You can't find an image without checking where I am, what else I've been doing, modifying my privacy and browser proxy settings, storing unlimited data, reading everything on my open and recently closed tabs? Is this to be used for commercial purposes? What's going on here? I think it's time to find a new browser. Please explain.

Asked by brettcpierce 1 bhliain ó shin

Last reply by TyDraniu 1 bhliain ó shin

  • Cartlannaithe

Viewing Firefox password

I have recently registered with Firefox after having used it for a long time. I now find that the password that I thought I had used is not recognised. I am currently log… (tuilleadh eolais)

I have recently registered with Firefox after having used it for a long time. I now find that the password that I thought I had used is not recognised. I am currently logged in. Is there a way of viewing my password in my account details? I do not want to change the password as I am unsure what I will lose from my history etc

Asked by greg.rippin 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

login page no longer loads

My usbank login page doesn't load. Works fine on Chrime. https://onlinebanking.usbank.com/auth/login/?redirect=internet_banking_logon … (tuilleadh eolais)

My usbank login page doesn't load. Works fine on Chrime. https://onlinebanking.usbank.com/auth/login/?redirect=internet_banking_logon

Asked by mamme001 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Firefox isn't loading google fonts on macbook pro and iMac

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7. They have probl… (tuilleadh eolais)

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

Asked by jack108 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Lost bookmarks with browser update

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any… (tuilleadh eolais)

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Asked by robert.ryczek 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Opening Browser and Opening/singing in on new tabs

I have tried to get help regarding the 2 problems that I feel are related. I use Norton as my security system, they say that Firefox is up to day. When I try to start Fir… (tuilleadh eolais)

I have tried to get help regarding the 2 problems that I feel are related. I use Norton as my security system, they say that Firefox is up to day. When I try to start Firefox it takes two or three times clicking on the icon before it stays open. Then when I need to open a new tab to go to a website that I have opened a hundred times, sometimes it will not even open the website and other times it will open but not let me sign in. On the sign in page to error this morning said: Bad Request - "Your browser sent a request that this server could not understand. Size of request header field exceeds server limit."

It will often just say it can't start that page, try again.

The "try again" has been going on for awhile, the Bad Request is new. Please help me with this problem! It is beginning to get annoying.

Thanks for your help. [email and phone# removed from public view]

HJ Feagins

Asked by hjfeagins 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Fire Fox short cut

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it ope… (tuilleadh eolais)

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it open but leaves the bar if I close it.

Asked by HowieE 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

How can I save my extensions in case Firefox refreshes?

Each time Firefox is refreshed, I must re-install extensions. How can I save the extensions so they do not need to be downloaded and re-installed ever time Firefox refre… (tuilleadh eolais)

Each time Firefox is refreshed, I must re-install extensions. How can I save the extensions so they do not need to be downloaded and re-installed ever time Firefox refreshes?

Asked by Erv 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Searching from address bar does not work

I am using Firefox version 100.0.1 (64-bit) and whenever I try to search in the search bar it will not provide me with any search results. I stays on the same page it was… (tuilleadh eolais)

I am using Firefox version 100.0.1 (64-bit) and whenever I try to search in the search bar it will not provide me with any search results. I stays on the same page it was on before I hit enter and the address for that website reappears. If I click on the drop down menu and select a website, it will take me to that website, unless the website is Google.

Asked by anthony.reed.mt 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin